Protyre Autocare - Rugby Railway Terrace Reviews 

478
•
TrustScore 5 out of 5

4.8

56 - 62 Railway Terrace, CV21 3EX Rugby, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy online booking process for a date and time that suited my MoT needs. Garage had to phone and reschedule a few days before appointment as their lift needed repair work, but quickly found an al... See more

Company replied

Rated 5 out of 5 stars

The booking process was easy and quick. Everyone was nice and willing help me to understand options and issues. They also explained the variety of costs and which tyres will suit best for my car.

Company replied

Rated 5 out of 5 stars

Very helpful staff. The lady at the front desk was very professional and the gentleman that fitted my new tyres and did my wheel alignment was absolutely good at what he does. The price was also ver... See more

Company replied

Rated 5 out of 5 stars

The bushes had failed on my sports car and I was quoted a massive amount to replace them, the staff at Protyre advised me to change the lower suspension arms,and by doing do so, the new part came com... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

About Protyre Autocare - Rugby Railway Terrace

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 56 - 62 Railway Terrace, CV21 3EX, Rugby, United Kingdom

  • 01788 664990

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(478)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truly remarkable service

On 23rd March at 15.36 I rang Protyre Rugby to find out if they could replace my alloy wheel and tyre on my Ford Kuga following an incident. Jamie dealt with my request he came back to me at 15.45 with a quote which I accepted. At 10.03 the following day Jamie rang to say wheel and tyre had arrived and by 11am both were fitted. Congratulations to Jamie your suppliers and staff for the magnificent service.

March 23, 2026
Rated 2 out of 5 stars

The tyres fitted cost more than the web…

The tyres fitted cost more than the web price and on driving the car notice the tyre pressures are different on each tyre and 8 psi to high .

March 25, 2026
Protyre Autocare - Rugby Railway Terrace logo

Reply from Protyre Autocare - Rugby Railway Terrace

Dear Graham ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Rugby Railway Terrace branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

I had a puncture

I had a puncture, they fitted me in around other work. Great communication, letting me know when it was done. Great guy on reception, whose name I cant remember. Can't recommend highly enough

March 14, 2026
Rated 3 out of 5 stars

Good service but damages caused

Good service, however I had to phone up to ask if my service had been completed. I found a pack if cigarettes in my car upon collection and my car tablet which is very easy to remove was snapped off

March 18, 2026
Protyre Autocare - Rugby Railway Terrace logo

Reply from Protyre Autocare - Rugby Railway Terrace

Dear  Mr S Aitken,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Rugby Railway Terrace branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 2 out of 5 stars

Better priced wheel alignment…

Better priced wheel alignment elsewhere, had tracking done when I had my steering replaced which was £98 on a 3D hunter machine and it was 'half price' here at £124.99.

February 18, 2026
Protyre Autocare - Rugby Railway Terrace logo

Reply from Protyre Autocare - Rugby Railway Terrace

Dear Customer,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service from staret to finish.

Excellent service from start to finish.
The lady whi initially dealt with me was very knowledgeable and good customer service.
The gentleman that I dealt with on the second visit was equally good.
100% recommend this company

February 11, 2026
Rated 5 out of 5 stars

5 stars

True professionals at what they do was in and out very quick, Jamie on the desk very knowledgeable on what he does also some solid advice given from Adam and the fitters 5 stars guys

January 28, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look