I have had a slow puncture for a while. Going on a long journey, obviously needed good tyre with no puncture problems. Have to say these tyres were bought at a Protyre garage i think in April or som... See more
Company replied
Location
Switch location11a Hollowgate, Sheffield, S35 1TZ Sheffield, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mandy was very efficient, along her member of her team, who explained the screw damage and slow puncture in the outer edge of the tyre-tread was not deemed a safe option with Protyre and therefore a... See more
Company replied
The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... See more
Company replied
I’m giving 5* for my recent visit to Protyre, Chapeltown, Sheffield. I needed advice and help to check a tyre at short notice. I phoned the garage and I was able to visit straight away. The person w... See more
Company replied
Company details
About Protyre Autocare - Sheffield Chapeltown
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, United Kingdom
- 0114 246 7899
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect!
They had my tyres in stock, fitted them there and then, at a very reasonable price. Perfect service.
November 2, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Been here for new tyres since it was Jacks. Always found service and advice to be excellent.
October 26, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have been using this tyre garage and…
I have been using this tyre garage and have never been disappointed once. Professional and helpful friendly staff.
October 30, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Mrs Bailey,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had a nail in my tyre
Had a nail in my tyre. Patched it up in 20 minutes, had a friendly chat. Will visit again for more WW2 bomber stories.
October 7, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booking process very easy
Booking process very easy
Tyres changed very quickly and price very good
October 28, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Roger,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Mr Alliban,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent friendly customer service as…
Excellent friendly customer service as usual - Mandy is a star and such a help to lady drivers. I go out of my way to go to High Green just because of her. 🙏🏻
October 12, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Karen,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Took care of my tyre problem immediately. Excellent service, many thanks.
October 19, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have had a slow puncture for a while
I have had a slow puncture for a while. Going on a long journey, obviously needed good tyre with no puncture problems. Have to say these tyres were bought at a Protyre garage i think in April or some time in spring.
October 16, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello William,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Able to fit me in at the last minute
Able to fit me in at the last minute - so grateful for that and for the quick, courteous and professional service.
October 14, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Johanna,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Made to feel welcome and informative…
Made to feel welcome and informative about job needing doing and cost upfront.
October 14, 2026
Friendly
Friendly, fast , efficient good price , definitely recommend protyre to anyone
October 14, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Sean,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good Service
We had the service as scheduled. The technician is professional and got work done quickly. We replaced two tyres.
October 7, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Byron,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reasonable price good service,pleasant…
Reasonable price good service,pleasant staff
September 28, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Barker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wouldn’t go anywhere else now
Wouldn’t go anywhere else now! Personal, professional & welcoming service - great prices and lovely staff. Thank you ☺️
August 3, 2026
Reply from Protyre Autocare - Sheffield Chapeltown
Hello Helen,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.