Really happy with the service at Protyre. The MOT was carried out professionally and efficiently, and the staff were friendly, helpful and informative throughout. Everything was explained clearly, and... See more
Company replied
Location
Switch location2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
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See what reviewers are saying
Definitely 5 Stars !!! 29/10 my 25 plate qashqai had its first service. Service was completed in the timeframe advised, at a reasonable cost, the service book duly stamped with a copy of the hea... See more
Company replied
I've used Protyre on Preston Farm a fair few times and never had a bad experience. On this occasion the online booking system failed and didn't create the booking (Third party system, not Protyre's fa... See more
Company replied
Had an MOT done here, great communication - rang to let me know of a problem with one of the tyres, asked them to replace both rear tyres. They had none of the ones I wanted fitting, but got them and... See more
Company replied
Company details
About Protyre Autocare - Stockton on Tees
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, United Kingdom
- 01642 601600
4.7
Excellent
1K reviews
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Good efficient service at a reasonable cost.
Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate.
They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins.
Great customer focused service.
Recommended for all.
August 19, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the efficient service you received from the team at our Stockton centre. We're pleased we could get you back on the road quickly.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Marianna,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Mr Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Fiona,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and Quality
Excellent professional staff who knew what they were doing with detailed explanations of the issue, cost and possible extras, turnaround was as quick as expected.
August 3, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Neal,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All the staff were super helpful and…
All the staff were super helpful and friendly. Amazing experience from start to finish.
July 27, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Mr Spence,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Mrs Hargreaves,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I wouldve given 5 stars but had to pay…
I wouldve given 5 stars but had to pay full MOT Price after having a Service and other work done, as I couldn't book the MOT in at that same time ...the work initally I took in for was overlooked and another job was done with me still having the engine light on when picking up the car so had yo book it in again. When I eventually booked the MOT and questioned this discount I was told they had to be booked in and done together, after being told Not to have an Mot...until after it was all done
But other than that ..Ive been a long time customer and everything's been done promptly and efficiently when I've had to drop it in last minute for various issues
July 27, 2026
Excellent service.
July 24, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Stuart,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were friendly and fixed my…
Staff were friendly and fixed my puncture quickly. Would definitely use again.
July 22, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service & professional
Great customer service
The manager was very accommodating and professional
I always use Protyre and will continue too and would recommend to friends and family
July 22, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Allister,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent, friendly service
Easy to book in and drop off. Work started on time and kept fully informed of progress as I was shopping. No problem about picking it up when I and the repair were finished. Every contact with staff was informative and friendly. Price cheaper than original quote. Excellent.
July 15, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Accessibility good and efficient staff
Able to get an appointment quickly and very thorough in fixing the problem.
July 20, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Betty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful,friendly service at the right…
Helpful,friendly service at the right quality and a good price
July 15, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Mr Nowell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great as always
July 15, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Always very friendly, efficient and helpful. Have used for years and will continue to do so. 😊
July 3, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello Steph,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I wouldn’t go anywhere else
Found a screw in my tyre that was causing a slow leak.
Plugged quickly and saved the tyre.
I wouldn’t go anywhere else!
June 29, 2026
Reply from Protyre Autocare - Stockton on Tees
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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