Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... See more
Company replied
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The whole process a was quick and easy, from ringing up and making an appointment to having the tyres fitted and tracking carried out. The staff were friendly and very helpful.
Booked in for a MOT at a date and time that was convenient with a discount off the fee.The staff greeted me and confirmed what we would be done and called me with the good news that the vehicle had pa... See more
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... See more
Company replied
Company details
About Protyre Autocare - Stourbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, United Kingdom
- 01384 261215
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I was concerned about brakes squealing…
I was concerned about brakes squealing so had a completely free brake check while I waited. Very professional service
November 26, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful and honest
Very helpful and honest. I was kept informed of the work over the day and even saved some money after they determined some of the work wasn’t required.
December 1, 2025
Reply from Protyre Autocare - Stourbridge
Hello,
We're happy to hear that you found our team in centre helpful and honest! Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Very informative,very efficient Great…
Very informative,very efficient Great job for a reasonable price
December 1, 2025
Reply from Protyre Autocare - Stourbridge
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Stourbridge
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Being welcomed by a smiling helpful…
Being welcomed by a smiling helpful person is so refreshing nowadays 🙂
Environment was clean & tidy ~ hot chocolate was good too 🙂
November 21, 2025
When you have tyres fitted worst…
When you have tyres fitted worst nightmare waiting for ages, these mothers are pro tyre don't do that 5 star all day long , good company ,check them out proper black country .
November 26, 2025
Fantastic service always
Fantastic service always. So glad it’s reopened after the fire. Will be back for usual servicing and mot
November 24, 2025
I was able to get my tyres checked…
I was able to get my tyres checked quickly and efficiently. The staff were pleasant and helpful
November 24, 2025
Reply from Protyre Autocare - Stourbridge
Hello Jay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Glad they're back open !
The staff here did a great job on my Toyota Aygo. Fitted me in straight away for wheel alignment and a puncture. I was expecting to have to book the car in but it was sorted within the hour.
November 14, 2025
My Car
Walked in to a cosy reception area,was seen to straight away and was offers a drink. They looked at my tyres and gave a report. NO CHARGE. A great experience. It’s not very often you get this level of service.
November 19, 2025
What a difference an uplift does!
Fast response. That said, flexible to accommodate my work & personal commitments. Reassuring in manner / approach. Thank you Donna & Jake
PS great refurb
November 19, 2025
Nicely refurbished reception area
Nicely refurbished reception area, and efficient, friendly staff.
November 19, 2025
Great to see you all back
Great to see you all back. Great service once again. Thank you all.
November 17, 2025
Reply from Protyre Autocare - Stourbridge
Hello Mr Stanier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
November 12, 2025
Good customer service
Staff are friendly and informative. My car was fixed quickly. Reasonable price.
November 12, 2025
Excellent service
The four tyres were replaced quickly and professionally - excellent service!
November 12, 2025
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