Came in at 14:30 with a flat back tyre. By 15:30 tyre had been replaced despite clearly being very busy! Couldn’t be more thankful for their help after a disastrous drive home from work!
Location
Switch locationHearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB
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See what reviewers are saying
The staff were polite, friendly and helpful but the wait for a booked single tyre change was too long. The excuse given was we only have one tyre fitter was not acceptable.
Company replied
I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... See more
Company replied
Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... See more
Company replied
Company details
About Protyre Autocare - Swadlincote
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, United Kingdom
- 01283 221288
4.7
Excellent
1K reviews
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I took my car for a service on Saturday…
I took my car for a service on Saturday 2nd May and alerted the garage to having to put brake fluid in, when I collected it on the Monday I asked if everything was ok with it and with the brakes and was told "yes all fine" and they lat me drive it away. I then took it for an MOT the following Friday (9th May) where it epically failed it's MOT and I was not only told it wasn't safe to drive bit also that the issues with suspension and brakes were glaringly obvious and I should have been informed. They have refunded me service fee and are "investigating" the employee who ticked off my brakes and suspension as fine for the service when they were clearly not. However this is very unsatisfactory and concerning as I took my children in this car and something could have happened. They let me drive out the garage in an unsafe vehicle and I'm just very lucky that I didn't have an accident! I would like a response to this complaint.
May 13, 2026
Reply from Protyre Autocare - Swadlincote
Dear Bryony Stamp,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great services
May 8, 2026
Excellent service from placing the…
Excellent service from placing the online order to having the tyres fitted.
A ++++++++
Highly Recomended
May 6, 2026
MOT quickly done but had to call myself…
MOT quickly done but had to call myself to see if car ready.
April 22, 2026
Superb service from the guys at the…
Superb service from the guys at the Swadlincote depot.
April 22, 2026
Tyre change
I have been going to Protyre for many years, the chaps are always polite, very knowledgeable. Competitive prices really quick job.
April 14, 2026
Always found the guys at Protyre to be…
Always found the guys at Protyre to be great. I recently had a service and if was really efficient and professional.
April 8, 2026
Easy to order online
Easy to order online, arranged date and time, car was straight in on arrival, waited whilst being fitted in the reception with a coffee, friendly staff, job done.
March 27, 2026
Friendly helpful staff
Friendly helpful staff, had my car MOT done there. Sorted everything quickly for me.
March 18, 2026
Booked by asdatyres
Booked by asdatyres, arrived 5 minutes before booking. Bring 2 spare wheels, so they need only fits 2 new tires on spare wheels. I was asked to wait few minutes. After 1 hour 15 minutes they even not touch them, but staff was going around scratching balls.
I put my wheels back, wish them luck, come back to home.
March 12, 2026
Unprompted review
Reply from Protyre Autocare - Swadlincote
Dear Andrzej,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Attention to detail
Attention to detail
Professional and friendly
Highly trustworthy
Going above and beyond for me and dad always when we need help.
Always provides me and dad with the best service
March 9, 2026
Brilliant customer service as standard
Brilliant customer service as standard. Recommend them to everyone.
August 25, 2025
The MOT was done during the day of the…
The MOT was done during the day of the appointment but I had to take it back a week later for jobs that needed doing.The jobs were done well and the car seems to run better.
February 18, 2026
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