The chap at the desk was helpful, and showed me the issue with my car. He was very professional. Would definitely recommend and use again. They couldnt get the part I needed, but I managed to find one... See more
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Easy online booking process identifying the correct tyres for the car. Plenty of tyre choices depending on your budget too. A nice warm welcome on a busy, wet and windy Saturday by all the staff just... See more
Company replied
Greeted by a walm welcome and happy smiling young man who was cheerful, friendly and helpful my experience with this company was 5 stars like it always is... and because of this I am a returning custo... See more
Company replied
Great service, very professional and managed to fit me in for an emergency puncture repair at 8:30 in the morning with no appointment. Used for MOT and tyre fitting previously and always the same c... See more
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Company details
About Protyre Autocare - Taunton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, United Kingdom
- 01823 282424
4.7
Excellent
2K reviews
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The chap at the desk was helpful
The chap at the desk was helpful, and showed me the issue with my car. He was very professional. Would definitely recommend and use again. They couldnt get the part I needed, but I managed to find one 2nd hand, and they did the re test free. As a woman I felt very comfortable there and there were other women bringing their cars there too. I got an mot at short notice and it was a reasonable price too. Worth 5 stars!
November 4, 2026
Reply from Protyre Autocare - Taunton
Hello Mrs Jackson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
fit for purpose
November 4, 2026
Reply from Protyre Autocare - Taunton
Hello Kaye,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As soon as you walk in or call up...
Greeted by a walm welcome and happy smiling young man who was cheerful, friendly and helpful my experience with this company was 5 stars like it always is... and because of this I am a returning customer.
November 4, 2026
Reply from Protyre Autocare - Taunton
Hello Mr Clarke,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and polite staff
Very helpful and polite staff, coffee machine and very swift.
November 4, 2026
Reply from Protyre Autocare - Taunton
Hello Mr Kingston,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Taunton
Dear Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you always feel well cared for by the team at our Taunton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service and advice
Great service and advice.
Great team who helped as much as they could.
October 27, 2026
Reply from Protyre Autocare - Taunton
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
When my car came in for 4 new tyres the…
When my car came in for 4 new tyres the handbrake was working, when you’d finished it wasn’t. I complained but no solution was offered, I had to get the issue fixed myself.
October 23, 2026
Reply from Protyre Autocare - Taunton
Dear Paul,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very helpful staff and friendly team
Very helpful staff and friendly team. The coffee was a bonus while waiting for my new tyres. Thanks so much guys. Great professional service.
October 28, 2026
Reply from Protyre Autocare - Taunton
Hello Louise,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Taunton
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
How tyre bookings should be - just right.
Easy online booking process identifying the correct tyres for the car. Plenty of tyre choices depending on your budget too. A nice warm welcome on a busy, wet and windy Saturday by all the staff just set the scene for a hassle free experience.
October 28, 2026
Reply from Protyre Autocare - Taunton
Hello Ed,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I am very happy with their services
I am very happy with their services. Very good service and they explain what they've done to your car. Definitely I will use them in the future.
October 28, 2026
Reply from Protyre Autocare - Taunton
Hello Vlad,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service at Reception
Great service at Reception - Dave remembered me and said he would fit me in ASAP. The damaged tyre was replaced and all alignments checked. I was out and sorted within an hour - great!
October 26, 2026
Reply from Protyre Autocare - Taunton
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book
Easy to book, prompt service. Reasonably priced, car service started on time and completed within the proposed time scale. Thank you.
October 26, 2026
Reply from Protyre Autocare - Taunton
Hello Mr Maber,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, very professional and managed to fit me in for an emergency puncture repair at 8:30 in the morning with no appointment.
Used for MOT and tyre fitting previously and always the same consistent service.
It’s rare to be called Sir these days.
Can’t rate highly enough.
October 23, 2026
Reply from Protyre Autocare - Taunton
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked 4 new tyres via Blackcircles
Booked 4 new tyres via Blackcircles. Everything went to plan on the day so happy with the service.
October 21, 2026
Reply from Protyre Autocare - Taunton
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Disappointing MOT experience at Protyre Taunton
Extremely disappointed with my MOT experience at Protyre Taunton on 16/10/26. My car failed due to a faint windscreen scratch that takes effort to even locate, alongside an advisory for tyres with 5mm of tread remaining.
Concerned I could waste hundreds of pounds on unnecessary repairs, I sought a second opinion from a nearby garage, who agreed with me that shouldn’t have failed mot, then took my car to a garage in Wellington for another MOT. It passed with no advisories.
I find it difficult to understand how such a minor mark justified a failure. After years of loyalty, Protyre have lost my custom. I expected better judgement and a fairer experience.
October 16, 2026
Unprompted review
Reply from Protyre Autocare - Taunton
Dear Ricky,
Thank you for leaving us a review of your experience.
We can confirm that this had been raised with management following your email and they will be in touch with you in due course.
Best regards,
Eddie
Customer Care - Protyre
Excellent service and communication was…
Excellent service and communication was great. Work completed quickly & as expected. Will definatly be using again.
October 15, 2026
Reply from Protyre Autocare - Taunton
Hello Lee,
We would like to thank you for sharing your feedback regarding the service you received at our Taunton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
great fast service with friendly…
great fast service with friendly approachable staff.
October 14, 2026
Reply from Protyre Autocare - Taunton
Hello Rachel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Taunton
Dear Michael Crump,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the efficient support and great value you received from our team at our Taunton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Overall an easy and friendly…
Overall an easy and friendly experience. Ordered my tires and appointment online. Turned up at the correct time, tires fitted with no hassle. Complete tyre check was done, and all done. In and out within 45mins. Waiting room is pleasant & has a coffee/tea/hot chocolate machine.
September 16, 2026
Reply from Protyre Autocare - Taunton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Taunton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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