Everyone was friendly and welcoming, and the job was done properly first time. Unfortunately, that’s not something you come across very often these days. I later came back because I noticed some... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to book mot and service online so dont have to rememberto call and make bookings in the day. Great company and service. I feel secure that im not being talked into un needed works. Would definite... See more
Company replied
Turned up with out an appointment and had 2 new tyres fitted within the hour. Staff were excellent. Disappointed that the same tyres £80 cheaper if id booked online with an additional discount if 2 o... See more
Great price (50% off with online discount). When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price. Ve... See more
Company replied
Company details
About Protyre Autocare - Telford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom
- 01952 290202
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Telford
Hello Mr Frost,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from Liam and his…
Excellent service from Liam and his team.
Many thanks again for your help.
October 17, 2025
Reply from Protyre Autocare - Telford
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
good reliable service
October 15, 2025
Reply from Protyre Autocare - Telford
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A good product at a good price with good service
The product i wanted at a good price. Service was excellent
October 15, 2025
Friendly and helpfull staff and wee…
Friendly and helpfull staff and wee fitted on time
October 13, 2025
Reply from Protyre Autocare - Telford
Hello Ms Frost,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service & Fair Prices
Brilliant service - Car was booked in for a couple of tyres on the front of my car - Thinking it would be ready later in the day as they have appointment system in place. Got a call less than an hour later all completed and ready to collect. Everything done as expected. Tyres have been fantastic too, really impressed so far
September 5, 2025
Always the best customer service
Liam & Kev are always so great! Know me & my car & I take it every time without fail!
October 1, 2025
Reply from Protyre Autocare - Telford
Hello Erin,
We're happy to hear that you consistently have a great experience! It's wonderful to know that we've earned your trust and that our team in centre knows you and your car well.
Best regards,
Eddie
Customer Care - Protyre
Repeat customer … enough said.
Repeat customer who has recommended family, who are also now repeat customers. Easy online ordering, good prices, good service, friendly staff.
October 1, 2025
Reply from Protyre Autocare - Telford
Dear Ian Richards,
We appreciate your continued business and are so glad your family trusts us too.
It's great to hear you find our online ordering easy, our prices good, and our staff friendly at our Telford branch .
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Always have excellent service with…
Always have excellent service with tyres at a competitive price. Any questions/ queries I might have are answered.
September 29, 2025
Reply from Protyre Autocare - Telford
Hello D Shaw,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The mot was done in good time and…
The mot was done in good time and fortunately it passed and the guys were lovely too.
September 29, 2025
For MOT they worked very quikly
September 26, 2025
Ruined black Audi Alloys
Agreed on arrival at reception with fitter, to fit black / dark balance weights to 2 front audi alloys, as they are black. He totally agreed and said they have them. Looking at car end of day, fitted bright silver. Looks ridiculous. No explanation. Can't remove as wreck finish. Need compensation.
September 27, 2025
Unprompted review
Reply from Protyre Autocare - Telford
Dear Peter,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Experienced and polite staff
September 26, 2025
Reply from Protyre Autocare - Telford
Hello Di Foss,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Mr Desolla,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.