Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff went above and beyond having listened to my needs , were polite and courteous throughout . Tyres are never cheap but I was very satisfied with the outcome . Thankyou .
Company replied
We recently went to get a tyre checked as tyre pressure kept going down. They found a small puncture, which couldn't be repaired. Ordered a replacement tyre, we received a call to say it was in. New t... See more
What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more
Company replied
Company details
About Protyre Autocare - Tiers Cross
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom
- 01437 890100
4.7
Excellent
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing staff!!!
From the phonecall asking if they could change my tyre on a bank holiday, from the welcome and the offer of a coffee whilst they changed the tyre. Amazing service. Made me feel welcome. Very efficient and all staff had smiles on their faces. Amazing service. Please keep up the good work. A credit to the profession.
August 29, 2025
Great service
Great service, booked online + ready almost instantly! On arrival I was immediately in the garage + tyres changed. No waiting around, plus a free coffee while your there😄. Thanks Protyre for great customer service & competitive prices
August 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great help with tyre selection
Great help with tyre selection, ordered and fitted v quickly. Wouldn’t go anywhere else
August 18, 2025
Reply from Protyre Autocare - Tiers Cross
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant, swift, friendly, good value
Brilliant, immediate service. I stopped in on the of chance they might have a headlamp bulb and they went one step further, fitting it there and then at no extra cost. Cheaper than Halfords and many others and friendly with it.
Thanks chaps
August 18, 2025
Unprompted review
Reply from Protyre Autocare - Tiers Cross
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Highly recommended. Great team…
Very friendly and helpful when I came to get a picture repair. Very prompt service. Advised on future work (brakes will need replacing). Good facilities and was offered a hot drink while I waited.
August 4, 2025
Reply from Protyre Autocare - Tiers Cross
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Quick friendly service and a good price.
August 4, 2025
Reply from Protyre Autocare - Tiers Cross
Hello Alex,
We appreciate you taking the time to leave us this excellent review. We're happy you received quick, friendly service at a good price from the team in centre.
Best regards,
Eddie
Customer Care - Protyre
Staff great
Staff great, location great . Service quick. Paid more than expected .
July 22, 2025
Unprompted review
Reply from Protyre Autocare - Tiers Cross
Dear Glyn Mountjoy,
Thank you for taking the time to share your recent visit to our Tiers Cross branch with us.
We would like the chance to discuss your concerns futher with you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Great service
Prompt service on day of puncture then fitted replacement in plenty of time for my needed collection
July 23, 2025
Tiers cross - efficient, trustworthy, great service
Went to Protyre in Tiers Cross.Five stars. Brilliant service, very trustworthy and efficient. Turned up without an appointment and they saw us straightaway, identified the problem, fixed it and we were out in 15 mins. Really good prices too.
July 19, 2025
Unprompted review
Great service and outstanding staff
Great service and outstanding staff. No appointments needed unlike other tyre services in the area even though there’s no customers. Maybe a little wait if they’re busy which is fine. Also good prices. Overall in my opinion best tyre service about in this area.
July 18, 2025
rear tyre dilemma
Very efficient and the guy was able to show me just how close the situation was to becoming a serious accident on a car I had just bought and drove back 200 miles, very lucky
July 7, 2025
Highly Recommend
Brilliant service as always from the staff at Tiers Cross. Welcomed me before opening time and addressed my issue promptly to get me back on the road.
June 30, 2025
Always super helpful and friendly
Always super helpful and friendly, they get the job done!
June 30, 2025
Really helpful and polite staff
Really helpful and polite staff. Great service and care of car.
June 25, 2025
Reply from Protyre Autocare - Tiers Cross
Hello Mrs Wendy Davies,
We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you found our team helpful and polite!
Best regards,
Eddie
Customer Care - Protyre
Happy days protyre
I was happy with the deal, all the staff went above and beyond to help me.
Brilliant team see you soon.
June 25, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.