I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!
Location
Switch locationUnit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB
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See what reviewers are saying
Super quick front tyres done and wheel alignment with printout showing corrections. Free coffee and great service.
Andrew and his team were ready for my appointment as arranged. My full set of four tyres were fitted and ready to drive away in 40 minutes. Great service.
Company replied
Changed my tyres at a reasonable cost itthey a5lso found my fro t wheels were out of line which they quickly remedy
Company replied
Company details
About Protyre Autocare - Wimborne
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, United Kingdom
- 01202 890066
4.6
Excellent
584 reviews
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From phone to tyre fitting very…
From phone to tyre fitting very professional and polite
July 23, 2026
Timely and did what they said they…
Timely and did what they said they would, which is all you can expect. Prompt service.
July 29, 2026
I was lost and they guided me to their…
I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!
July 22, 2026
Super quick front tyres done and wheel…
Super quick front tyres done and wheel alignment with printout showing corrections. Free coffee and great service.
July 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Wimborne
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Wimborne
Hello Debra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Andrew and his team were ready for my…
Andrew and his team were ready for my appointment as arranged. My full set of four tyres were fitted and ready to drive away in 40 minutes. Great service.
July 27, 2026
Reply from Protyre Autocare - Wimborne
Hello Bob,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Wimborne
Hello Claire,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First Class
The .anagram gave excellent information on my issue, clearly knows his job.
July 17, 2026
Reply from Protyre Autocare - Wimborne
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Wimborne
Hello Jeannette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Wimborne
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Changed my tyres at a reasonable cost…
Changed my tyres at a reasonable cost itthey a5lso found my fro t wheels were out of line which they quickly remedy
July 13, 2026
Reply from Protyre Autocare - Wimborne
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Manger called budget tyres “ditch finders”
I had some budget tyres fitted at this branch back in 2025. They have been very good… then a few months later I asked them to fit some more budget tyres.. the manager said “what ditch finders” and said he would never for budget tyres on his car, which seemed strange.
I went to another garage who supplied and fitted the “ditch finders” I asked about the quality of them, and was told they all have to meet a standard.
Returning home I looked up the “ditch finder” tyres approvals and certifications, turns out they are rated to 186 mph. My car is limited to 155 mph, so perfectly safe when in Germany for example! Here in the UK I don’t think 70mph is going to be a problem.
Perhaps the manager would like to explain what he means by “ditch finders” ?
There is a cost of living crisis on so making customers feel guilty for fitting budget tyres is not very kind or professional. I fit them as I find they are excellent, they wear well, and as so cost effective you can replace them more often.. tyres with a good depth of tread are much more effective than an expensive “Branded” tyre that is down to 1.6mm of depth..
July 10, 2026
Unprompted review
Reply from Protyre Autocare - Wimborne
Dear D Finder,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Great service
I had an aircon service and was very pleased with the service. Lovely staff who were polite and helpful. You even get free tea/coffee!
July 8, 2026
Reply from Protyre Autocare - Wimborne
Hello Helen,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre in my car was loosing air fast
Tyre in my car was loosing air fast.
They checked it and fixed it .
All done within half an hour.
July 1, 2026
Unprompted review
Reply from Protyre Autocare - Wimborne
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Puncture repair did not work and wanted…
Puncture repair did not work and wanted to charge again to put it right.
June 30, 2026
Reply from Protyre Autocare - Wimborne
Dear Mr Andrews,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reception were spot on and very helpful…
Reception were spot on and very helpful tyres were a good price etc . Got my car back to find oily hand prints on the inside of the door on ivory leather and also around the starter button .
Following day while washing my car I found the passenger door had a crease in the top of the A frame which definitely wasn’t there before as I know every mark / blemish on my car .
July 6, 2026
Reply from Protyre Autocare - Wimborne
Dear Ian Mansell,
Thank you for taking the time to leave your review. We’re pleased to hear that you found our reception team helpful and that you were happy with the tyre pricing. However, we’re very sorry to hear about the condition your vehicle was returned in and your concerns regarding the mark you later found on the passenger door.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Wimborne
Hello Susanna,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt attention, knowledgeable
Prompt attention knowledgeable
Sorry they did not provide any written n
results of supplementary checks.
Wheel alignment let steering wheel out of centre was corrected for.
July 3, 2026
I arrived early so the work was done…
I arrived early so the work was done straight away, very efficient team and really nice guy in the office
June 29, 2026
Reply from Protyre Autocare - Wimborne
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Wimborne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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