I notified Puckipuppy Support about broken display handlebar clamps on my GoldenR. Their response was immediate and a new/replacement Display: Labrador/Boxer/Boxer ST/GoldenR/Bulldog/Laborador pro was sent to me extremely quickly and without question. Received the replacement part within 4 days.

Amazing customer support!! Thank you very much!!

Great e-bike at a great price! I purchased the Corgi model back in March of 2025 and I have over 1400 miles it already. I use it to commute to work some days and other days just ride. The cruise control feature is awesome!!!! Love this e-bike and highly recommend !!! Customer service is awesome as well. Quick responses and a company that stands behind their product. Had an issue with the rear rack bag and battery charger that was quickly taken care of with no hassle!

Great bike and company. I got a Labrador model and it’s been great. My family enjoyed taking it on the trails and on longer cruise rides. We have put approximately 300 miles on it already since purchasing it earlier this year.

Boxer ST with Complete Accesory Package
Positive: Everything!
Ease of Purchase
Communications
Follow-up
Packaging
Delivery
Performance: Once I got used to tyhe Cadence sensor operated motor, I could navigate hills easily I was. Performs on flat/rolling roads/terrains very well. Battery last well. Very comfortable.

Negative: Not a huge deal; however, assembly instructions could be better.

sed our Pucky Puppy electric bike a lot since we bought it, and we’ve been really impressed. The ride is super comfortable — the shocks, seat, and overall suspension make a big difference, especially on longer rides. The range is also excellent; we can go for hours without worrying about running out of power.

The accessories are another highlight — especially the extra lights, which really light up the trail at night and make evening rides safer and more enjoyable.

These bikes are definitely on the heavier side — not as light as a mountain bike, but also not as bulky as a moped. They strike a nice balance, and the weight gives them a solid, stable feel on the road or trail.

Overall, we’ve had a great experience. The Pucky Puppy delivers comfort, performance, and reliability — a perfect mix for anyone looking for an e-bike that’s fun and capable.

Delivered great shape . Very nice bike to ride .

Customer service was responsive and helpful even if they are located in China or ?
Bike has been a great experience and best thing I’ve bought in years.

Good quality, no issues other than popped tube, handles trails well.

These bikes are awesome 🤩 my husband and I both purchased them and we love them. They are very sturdy and comfortable and they look great too!
We did a ton of research and these were by far the best quality for the price.
I highly recommend them, we ride them for hours the battery lasts so long and the seats are super comfortable.

We bought 2 Bikes, both Boxer models, one was the step through for my wife and the other was the regular one for myself. We bought these for our home in Eagle County Colorado where we have over 150 miles of paved bike trails but with so many miles to cover and with such dramatic elevation changes, you really need an E Bike to ride as much as possible. We would go out all day and ride at least 30 + miles out and then same back and these batteries were still going strong, we haven't tested how far we can push the batteries but they are strong! We love the Fat tires, we have taken them off road a few times and they handle the single track uphills no problem, we both highly recommend these bikes.

The bike came promptly. We are enjoying them.

Love the bike I’ve put about 500 miles on it so far definitely the best bike I’ve ever had

I have 6 puck puppy bikes at our lake house that I bought 2 at a time because they are so great.

They are the most comfortable and powerful e bikes we have ever owned.

Smooth riding , takes bumps great , great brakes , great price! Lots of add ons with 99$ package I bought. Good size battery , great for 30 mile rides I take! Great looking & easy to get on & off with step thru frame! All around great bike!👍🇺🇸

I purchased the boxer, and as far as the bike have had no issues. It's been a great bike. I bought it for hunting mostly. However, The rear rack I believe came with the gift package has not held up, so a little disappointed on that. Overall, the customer service has been phenomenal. I would purchase again.

We purchased two of your bikes about a 2 weeks ago , so far they have been great bikes only issue we had was delivery !

You always were honest and got back to me when you could, technical service was great, so far so good. Although I wish the bike had a little more torque.
Litte thing Im working on like the little arms attached to the underside of the rear fender slide back and forth made a lot of noise while riding, so I just used a little glue to hold it in place. Can't seem to get the head light to face straight, something must be bent, still working on that. I like the bike although it is a little big for me, I should have looked into it a little closer.
It showed a helmet as well as the bike, and i made a quick choice to buy one, didn't think of the size.

Puckipuppy bicycles are great quality and perform well. I am extremely satisfied with the bicycle and enjoy riding. The customer service is impeccable and extremely responsive when I contact them. I highly recommend Puckipuppy when you are interested in purchasing an ebike!

The PuckiPuppy Bulldog E-Bike has completely changed my hunting trips. No more long, sweaty hikes to my stand—now I get there quickly and comfortably. It was easy to assemble and handles rough terrain with no problem. I'd absolutely buy it again.
— Rich Veilleux, Brookline, NH

The service was excellent I had to call back to the company once got feedback quickly and I think the serves me well in the future thank you guys very much