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PUCKIPUPPY BIKES Reviews 

696
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 268 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently note that the electric bikes provide impressive power, reliable battery life, and a remarkably comfortable ride across rough and urban terrains. Buyers consistently praise the solid manufacturing quality, secure packaging, and prompt delivery service that ensures orders arrive quickly and in pristine condition. Additionally, many people highlight the helpful and responsive assistance provided when setting up their new purchases. Though some customers noted that the bikes are quite heavy and can cause physical fatigue during longer journeys. A few reviewers also experienced communication difficulties with customer support when waiting for necessary replacement parts or warranty assistance.

What people talk about most

Product

People report positive experiences with product, highlighting the impressive build quality, powerful motor... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the bicycles are very well... See more

Customer service

Users describe positive interactions with customer service, often praising quick response times, helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that assembly is simple and the bikes offer a... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrival times and packages that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good power and a very comfortable ride. Fat tire + dual suspension make off road riding comfortable. I am grateful for the large “grannie” seat for longer rides. Battery lasts me about 60 minutes... See more

Rated 5 out of 5 stars

I researched several e-bikes and ended with Puckipuppy. We purchased two Labrador Pro'sand we ride these bikes multiple times a week. Can't say enough about why we are so satisfied and feel a sense of... See more

Rated 5 out of 5 stars

A little delay in getting the bikes (bought two) due to item being sold out. Once we received the bikes, we were extremely impressed with packaging and build quality of the bikes. Even the included... See more

Rated 5 out of 5 stars

Just got the bikes. We purchased 2 Beagle2 bikes. So far they have been great and great fun to ride. Really powerful and responsive. Seem to be made well and was very simple to do the minimal assembly... See more


Company details

  1. #15 of 56 best companies in Bicycle Store
  2. #5 of 20 best companies in Bicycle Wholesale
  3. #10 of 36 best companies in Bike Accessories Store
  4. #23 of 47 best companies in Manufacturer
  5. #9 of 36 best companies in Outdoor Sports Store

About PUCKIPUPPY BIKES

Written by the company

About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs

Welcome to Join PUCKIPUPPY

Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion.

Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.

Shop Risk-Free with PUCKIPUPPY

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!
At PUCKIPUPPY, we believe in providing our customers with the best shopping experience possible. That's why we offer a range of guarantees to ensure your satisfaction:

15-Day Returns

Free Shipping

2-Year Warranty Coverage

Secure Installment Payments

Local Customer Support


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

696 reviews

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4.6

All reviews

(696)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

6 months in and this thing is horrible…

6 months in and this thing is horrible and customer support is a joke

December 6, 2025
Unprompted review
PUCKIPUPPY BIKES logo

Reply from PUCKIPUPPY BIKES

Dear Lou,

We’re sorry to hear that your experience over the last six months has been disappointing, and that our support hasn’t met your expectations. That’s not the level of service we aim to provide. We’d really appreciate the opportunity to take a closer look at what happened and help resolve any outstanding issues.

Please reach out to us at support@puckipuppy.com with your order number or any previous ticket details so our senior team can review your case and assist you directly. We’re committed to improving your experience and getting things back on track.

Thank you for giving us the chance to make this right.

Sincerely,
Puckipuppy

Rated 4 out of 5 stars

Customer service has been great

Customer service has been great. They have provided me with everything that was needed. This is my second hunting season with my E bike and I still choose it over my ATV.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

3 Bike team

I received 2 bikes that I ordered with no issues. All add-ons were received and they were well packaged and easy to assemble. Since that time I ordered a 3rd bike and was pleased with it as well. My family is definitely sold on this product and the support.

December 1, 2025
Rated 4 out of 5 stars

Quality, fun, easy to ride

I bought three bulldog bikes. The assembly was straight forward. The bike are fast and easy to ride and extremely comfortable.
I didn't like that they was made in China after all they bill themselves as an American company.
One very strange oddity. Why didn't they include mounting screws on the cross bars? Trying to add that now could be risky considering i didn't know where the wires are going.

November 13, 2025
Rated 5 out of 5 stars

Puckipuppy Beagle ST 2

I bought my Puckipuppy Beagle ST 2 and have put about 600 miles on it so far. I've been enjoying the comfortable quiet ride. I daily commute my bike to work and I have no complaints so far. The original tires that come with the bike are fairly loud but it's a good feature since people hear you coming. The rear brake pads need replacing and that's about it. I recommend this bike to anyone looking for a comfortable sleek looking bike!

November 28, 2025
Rated 5 out of 5 stars

Great products & Customer support

Puckipuppy Customer service is fast to respond. They also appear to care about the customer expierence.
The bike I recieved, the puckipuppy Alaskan Electric Tricycle was well made and is a nice stable ride. I was so impressed with the quality of the bike, that I baught a second one for my significant other.

November 27, 2025
Rated 5 out of 5 stars

Puckipuppy bikes are the greatest

I had all my questions answered before I purchased my two ebikes. We love our Beagle bikes, they are a great product. Even after the sale of the bikes the customer service department helped us with a discount on an ebike car carrier for my car.

November 21, 2025
Rated 5 out of 5 stars

I bought two E-bike's

I bought two E-bike's, one Beegle and one Golden R. both arrived faster than expected and packaging was amazing. I was able to get the bikes together in about 45 minutes each. Instructions, not so good, but if you a little handy you'll have no problems. Can't wait to try them out.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

It’s been 6 months since I bought 2…

It’s been 6 months since I bought 2 Beagle e-bikes and they are so much fun.These are heavy duty fat tire bikes that me and my wife love to ride,the battery last a good amount of time.These shipping came quickly and they were packaged very well and easy to put together.I did change the handle bars on mine so I wasn’t leaning forward when riding ,my wife doesn’t seem to mind them but may change her mind they do make your arms tired on a long ride.Thanks Puckipuppy for making a nice sturdy,comfortable and economical bike

November 28, 2025
Rated 5 out of 5 stars

All around experience!!!

From the start the buying experience was very user friendly...I called prior to being and received great feedback on which bike to buy due to my usage .After that the order was shipped in a time full manor ....The product is very well machined and the assembly was very easy to accomplish as most all tools for install come with the bike which was amazing as well as the quality of the tools unlike junk tools which you usually get with products.
Following that the Customer Service has been second to none ...The bike has performed great and exceeds my expectations ...I would highly recommend to anyone looking for a good bike to use for getting around properties for hunting like me or just general recreational use .
Thanks

November 27, 2025
Rated 5 out of 5 stars

Best bike I’ve owned!

Extremely well packed, easy assembly, I was riding an hour later. Excellent everything; brakes, handling, shifts perfect, as fast as you would want. I would buy again in a minute; no regrets. I’m 59, been riding all my life, best experience I’ve ever had with a new bike.

November 27, 2025

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