Purescottishsilver Reviews

398

•

4.9

Silversmith

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the hand-poured silver products are wonderfully unique, beautifully crafted, and arrive safely accompanied by nice packaging and certificates. Consumers also praise the exceptional service, noting that staff members always respond quickly to enquiries and go above and beyond to help. However, some people mentioned that having direct access to a package tracker would make it much easier to know when to stay home for deliveries. A few other people also felt that a small number of custom items could occasionally show minor imperfections or scratches after processing.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are extremely well crafted and... See more

Service

Consumers find service to be exceptional and prompt, with customers reporting high satisfaction across... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well crafted and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping speeds and... See more

Order

Customers report positive experiences with order processes, highlighting an easy purchase experience and... See more

Reviews shaping this summary

Very different styles and ideas.Great for gifting silver without it being coins etc. I bought the noughts and crosses set and some personalised named bars. It’s going to become a new Christmas traditi... See more

My goodness what can I say. My purchases so unique and beautiful . I was blown away when my order arrived. Fantastic seller items arrived quickly and just beautiful. Please don't hesitate to inv... See more

As always absolutely wonderful experience shopping with @purescottishSilver Love this company's attention to detail . Fast shipping and every piece I have bought I have been delighted with. So gl... See more

In the past two years I have bought several items from Pure Scottish Silver and on every occasion they have produced the items to a very high standard and shipped them rapidly. I cannot recommend t... See more

Company details

Written by the company

Hand poured silver, Bars Rounds and 3D pieces.

Contact info

United Kingdom
www.purescottishsilver.co.uk

4.9

Excellent

398 reviews

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All reviews

(398)

122 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 24, 2024

Lovely product and good communications

Lovely product and good communications, although I was not aware having the item hallmarked would take
as long as it did.

May 29, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you for the review, it does state on the website several times that hallmarking can take up to 3 weeks .. i wish i could speed this part up but its out of my hands.

Jul 24, 2024

I ordered some casting sand

I ordered some casting sand. It arrived promptly and well packaged. What more can I say?

May 29, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you for your review.

Jul 19, 2024

items were exactly as described very…

items were exactly as described very pleased with them. Handmade in Scotland great price range for everyone's budget.

June 21, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jul 13, 2024

Great company

Great company, fast delivery really good pieces to add to my collection, competitive pricing.

July 13, 2024

Unprompted review

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jul 6, 2024

Great service great products good price

May 9, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jul 5, 2024

Good communication and nice product

June 6, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jul 5, 2024

Got exactly what I ordered what more do…

Got exactly what I ordered what more do you need

June 6, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jul 4, 2024

Just what we wanted a great christening…

Just what we wanted a great christening gift. Well worth the money.

June 6, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jul 1, 2024

everything was made exactly how i…

everything was made exactly how i wanted and the shipping was fast awesome company

May 30, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jun 17, 2024

Easy to order

Easy to order, arrived well packaged on time in full. Great

May 20, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jun 16, 2024

Great experience and very happy with…

Great experience and very happy with the items I received. I will be buying more in the future for sure.

April 17, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

Jun 13, 2024

Fantastic Customer Service

From day one Steve was helpful in every way from sending me photos of the product to keeping me up to date on the progress of my order. If I ever had a concern Steve would address it at put me at ease with reliable up to date information.

When the product arrived it was more than I expected and as a gift for my wife she was over the moon when she received it.

Wonderful

April 16, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you for your kind review !

Jun 12, 2024

Great standard of sliver

Great standard of sliver
Fantastic choices for any collection
Fast and safe delivery

May 15, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

May 29, 2024

Price and quick despatch

April 30, 2024

Reply from Purescottishsilver

Aug 6, 2024

Thank you !

May 14, 2024

10*!!!

5*decided to use any money my daughter gets into gold and silver coins instead of using the banking system!! Upon doing some research I come across pure Scottish silver , can’t recommend enough! Item came exactly as described, greatly packaged with the certificate of authentication (happily paid extra for)! So many different designs to pick from, and reasonably best priced for the market I would say! will be back again! Many many thanks Alex

May 13, 2024

Unprompted review

Reply from Purescottishsilver

Aug 18, 2024

Thank you Alex

May 6, 2024

Fast response to questions

Fast response to questions
Excellent customer service
And a beautiful product

April 8, 2024

May 6, 2024

Communication brilliant

Communication brilliant, service brilliant, a business I will deal with again.

April 8, 2024

May 3, 2024

Amazing Custom Work

Steve is a brilliant, I’ve had two custom pours off him now and they have both exceeded my expectations. Professional and friendly gent!

March 7, 2024

May 2, 2024

Items delivered on time as described

Items delivered on time as described. 1st class service. Will definitely be back.

March 7, 2024

Apr 23, 2024

Great company

Great company, good quality product, quick delivery. Would definitely recommend and use again.

February 26, 2024

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