Qobuz Reviews 

2,157
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 513 reviews, reviewers had a great experience with this company. Customers consistently praise the superior sound quality, noting the high fidelity audio and ability to hear new details in their favorite songs. Many appreciate the wide music catalogue and the platform's commitment to supporting artists financially, viewing it as a significant upgrade from other streaming options. However, some customers noted issues with the app and user experience. Reviewers mentioned the app can be buggy, laggy, or crash, and found search and playlist management less intuitive. Others experienced music disappearing from the catalogue or encountered difficulties with Qobuz Connect and Bluetooth connections.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its high bitrate audio and... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the high bitrate audio and sonic... See more

User experience

Users describe ambiguous interactions with user experience, with many praising the app's look, feel, and ease... See more

Application

Reviewers highlight ambiguous aspects of the app, with many praising its look, feel, and ease of use, along... See more

Service

Reviewers mention ambiguous feedback about service, with many praising it as the best music streaming service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've used Qobuz now for a little over two years, and the experience has been mainly positive. There is one thing that is a bugbear for classical music listeners however: the track listing of ma... See more

Company replied

Rated 4 out of 5 stars

Overall great alternative to Spotify with pretty much the same songs/albuns and better payment for artists. The app overall is also easy to navigate. In my view there are 2 big problems that are makin... See more

Company replied

Rated 4 out of 5 stars

THE only streaming service thats good enough for audiophiles and has the highest fidelity audio streaming service available. Supports exclusive mode for compatible dacs... Good app to stay on top... See more

Company replied

Rated 4 out of 5 stars

I have used many lossless services. I went to Qobuz, because two high-end audio stores that I shop, both use it! The sound quality (my number one criteria) is very good. I do wish there were playl... See more

Company replied


Company details

  1. Music Store
  2. Hobby Store
  3. Music Management and Promotion

Written by the company

Fondée en 2007, Qobuz est la plateforme musicale française de streaming et de téléchargement destinée à toutes celles et ceux qui veulent vivre et partager pleinement leur passion pour la musique. Pionnière de l'excellence sonore depuis ses origines, Qobuz propose plus de 100 millions de titres en qualité Hi-Res (24-Bit, jusqu'à 192 kHz) et lossless (16-Bit) via le streaming et le téléchargement. La plateforme se distingue également par un contenu éditorial riche et éclectique, créé par une équipe de spécialistes passionnés. Disponible dans 26 pays, Qobuz est la plateforme musicale de choix de tous les mélomanes et audiophiles.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(2,157)

790 reviews in the last 12 months

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Rated 5 out of 5 stars

The sound quality is superior!!

The sound quality is superior to other streaming platforms I’ve used. I also appreciate the values of paying the artists for their music. I absolutely love using Qobuz!!

June 18, 2026
Unprompted review
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Reply from Qobuz

Hello,
So glad to hear you love Qobuz, the feeling is mutual! Thank you for valuing great sound and supporting the artists who make the music. Welcome to the family!
Lila, Qobuz Team

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Rated 5 out of 5 stars

Qobuz offers great suggestions

Qobuz offers great suggestions, which come from human beings, and include artists worldwide. Their streaming offers great audio quality. A refreshing change!

June 18, 2026
Unprompted review
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Reply from Qobuz

Hello,
What a lovely review, thank you! So glad it's a refreshing change for you!
Lila, Qobuz Team

Rated 5 out of 5 stars

my fav music platform by far

my fav music platform by far. i feel good supporting the company, they’re always listening to user feedback and making the app better. the selection of music is great and streaming quality is unbeatable. it takes a lot to compete with a spotify and apple music, but qobuz has stepped up and continues to set the bar!

December 1, 2025
Unprompted review
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Reply from Qobuz

Hello,
Thank you for such a thoughtful review, being your favourite means the world to us! We're proud to keep evolving with our community and to deliver the quality you love. Here's to many more discoveries together!
Lila, Qobuz Team

Rated 4 out of 5 stars

Overall great alternative to Spotify…

Overall great alternative to Spotify with pretty much the same songs/albuns and better payment for artists. The app overall is also easy to navigate. In my view there are 2 big problems that are making it more difficult to have more people on board: (1) there are no podcasts available, and (2) no lyrics are available which also means the search function is not as nice

June 17, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello,
Thanks for the detailed feedback! Really glad you're enjoying the sound quality and supporting artists with us. Appreciate you sharing what would help bring more people on board! 🎵
Lila, Qobuz Team

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Rated 5 out of 5 stars

Very good sound quality and very nice…

Very good sound quality and very nice app with good search facilities.

June 17, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello,
Thank you! Glad you're enjoying the sound quality and search features. Happy listening! 🎵
Lila, Qobuz Team

Rated 5 out of 5 stars

Lousy aftersales service.

I bought a cd-quality download from qobuz at the beginning of June. Six faulty tracks prevented me from burning a cd, though I was able to burn a data disc which only played on my laptop but not on a cd player. I also downloaded the same tracks from an older laptop. Nada! Zilch!

After much trawling on their site I managed to get email support. My 'problem' was subsequently transferred to the technical department and - hooray! - I was emailed a number of times by Madeleine, who managed to solve the problem.

My initial review on 11th June gave just one star, but in light of help since given, I've changed my rating.

In conclusion, it would be great for punters if Qobuz were to make contact details easier of access.

June 11, 2026
Unprompted review
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Reply from Qobuz

Hello,
Thank you for updating your review! We're glad Madeleine was able to resolve the issue for you. You make a very valid point about making our contact details more accessible – that's valuable feedback we're sharing with our team. Thanks for your patience and for giving us another chance! 🎵
Lila, Qobuz team

Rated 2 out of 5 stars

Too slow to respond

It has been 3 days and i still have a pending transaction with no intervention on their part. So no music. Not happy. I am glad i didn't sign up for the monthly service. I can't speak of the audio quality since the site is so slow to reply.

June 7, 2026
Unprompted review
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Reply from Qobuz

Hello,
We're sorry for this experience. Unfortunately we don't have access to your email through this review to follow up directly. Please reach out to support-help@qobuz.com with "Trustpilot - Urgent - Pending Transaction" in the subject line and our team will get back to you as soon as possible.
Lila, Qobuz Team

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Rated 5 out of 5 stars

quality of the content

quality of the content, including the articles and review

June 8, 2026
Unprompted review
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Reply from Qobuz

Thank you! We're glad you're enjoying the experience. Happy listening! 🎵
Lila, Qobuz Team

Rated 4 out of 5 stars

Well-designed app with great catalogue

Beyond the great catalogue and the nice editorial articles, the app works like a charm, is well-thought.
I put only 4 stars, because from time to time I have issues sending the audio to my Bluetooth speakers.

June 8, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Thank you for the kind words! Really glad you're enjoying the catalog, articles and the app experience. We hear you on the Bluetooth issue we're passing this to our technical team. 🎵
lila, Qobuz team

Rated 4 out of 5 stars

Great functionality and sound - article format needs work

Great catalog (give or take a few odd absences..), The connect function works well. The notes/mini essays about the artists and the recordings help put the work and artist into context..the typesetting of the articles is terrible. No paragraph breaks or indentations, just a screen of text.

June 6, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello,
Thanks for the detailed feedback! Really glad you're enjoying the catalog and artist notes context is everything. We hear you on the typesetting issue, that's a valid point we're passing to our team. Appreciate you sharing this! 🎵
Lila, Qobuz Team

Rated 5 out of 5 stars

why I like it

Easy to find your music, good quality, good catalogue

June 6, 2025
Unprompted review
Qobuz logo

Reply from Qobuz

Hello,
Thanks! Happy you're enjoying the quality and catalog. Enjoy! 🎵
lila, Qobuz Team

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Rated 1 out of 5 stars

They scammed me!

They scammed me by taking my money and not giving me what I paid for and if you don’t want to throw your money away I suggest you steer clear of this sad excuse for music streaming service

June 4, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello,
We're sorry to hear about your experience. We'd love the opportunity to look into this and find a solution for you. Please reach out to our support team at support-help@qobuz.com – they'll be happy to assist you and get this sorted out. We're here to help!
Lila From Qobuz

Rated 3 out of 5 stars

Long time user: Great Sound, Poor App & No AI

Long time user, on an off over many years. Good selection of music and the sound quality is great. Also like that the company is European & pays a fairer sum to artists than many competitors.

The Android app is unfortunately still very buggy though - it ghost presses buttons, doesn’t always play the correct track when selected and is a nightmare/dangerous to use on Android Auto especially.

Their algorithm to suggest music to your taste is also very poor in my experience. It would benefit from a well structured AI agent or similar to create good quality playlists or song suggestions on the fly.

June 2, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

hello,
Thank you for your long-term support and detailed feedback! We're glad you appreciate the sound quality, catalog and our values around artist compensation.
We hear you on the Android app issues and Android Auto bugs. these are serious points we're passing directly to our technical team. Your suggestion on improved music recommendations is also noted. Thanks for sticking with us over the years! 🎵
Lila, Qobuz Team

Rated 2 out of 5 stars

Enshittification

Unfortunately they have embraced enshittification. UI sucks donkeyba**s. Use something else to stream their library.

May 29, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello,
Thanks for the honest feedback. We hear you on the UI and are continuously working to improve the experience. Your input helps us prioritize what needs attention. We hope to win you back with future improvements!
Lila, Qobuz Team

Rated 5 out of 5 stars

Great

Great, lossless music. Checkout process was quick and simple. Purchased music also lacks any form of watermarking or DRM, so if you're buying with the "Hi-Res" option, you're guaranteed to have a master file, which is a nice bonus.

May 24, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello, thank you for your message. We’re delighted to hear from you! Enjoy listening on Qobuz, and thank you for your custom.
Lea from Qobuz

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Rated 3 out of 5 stars

Great Sound. Awful Interface

I’ve only recently joined Qobuz. As far as the quality of the sound goes, it’s excellent. BUT, oh that awful and annoying user interface. The app is a nightmare to navigate. It looks like something from 10 years ago. You look for example, Hits Of The 70’s, Original Artists, and it brings up cover albums by the same damn artist!! All the different hits sung by the same guy!! You look for an album you were playing earlier, and there’s no sign of it. You look for an album, and it brings up a single from it. I’ve spoken to a friend who went back to Apple Music because he hated how messy it all is. Qobuz, please, take a look at Apple’s app-and copy it!! Surely, you must realise how dated it is compared to the competition. It’s an absolute mess.

May 23, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello, thank you for your message and feedback. We’ve taken your comments into account and will share them with our teams. Rest assured that our teams are working hard to improve our app and ensure your satisfaction.
Lea from Qobuz

Rated 5 out of 5 stars

Best sound quality

Best sound quality that I've experienced. Large collection of music. Easy access to listen. Downloading is not hard. Availability of formats for downloading is extensive. I understand that the expense to download is so that the artists are paid for their products.

May 1, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello, thank you for your message. We’re delighted to hear that you’re satisfied with the sound quality, our catalogue and your overall listening experience. We can confirm that purchasing tracks for download is more beneficial in terms of compensating artists and rights holders. Thank you for your custom.
Lea from Qobuz

Rated 4 out of 5 stars

A few difficulties but good overall.

Music sounds great. Qobuz Connect is a little finicky with the music freezing after a song and sometimes difficult to get it to connect to my 2 different brand streamers. Recommendations for music are terrible, not even close to what I listen to but the similar artists listed after an album are okay.

May 22, 2026
Unprompted review
Qobuz logo

Reply from Qobuz

Hello, thank you for your message. Rest assured that we take your feedback seriously. We share it with our teams, who are constantly working to improve the listening experience on Qobuz. Thank you for your trust.
Lea from Qobuz

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