QRStuff Reviews 

228
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support staff for their exceptional helpfulness, attentiveness, and professional approach. People frequently highlight the quick response times and efficient problem-solving, even for issues they created themselves. The overall service is described as excellent, with many appreciating the smooth user experience and ease of use. Reviewers often express a strong sense of trust and appreciation for the company's dedication to supporting its clients. Many also value the user-friendly platform, which simplifies tasks and offers useful features like performance tracking.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the quick, helpful, and... See more

Response time

People report positive experiences with response times, consistently praising the quick and efficient support... See more

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as helpful, professional, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QRStuff’s QR Code creation site is top-notch! I absolutely love the built-in analytics — being able to track each QR code’s performance is a game changer. But what really sets QRStuff apart is their i... See more

Rated 5 out of 5 stars

Since I've started using QRStuff back in 2021, I've found nothing but an user-friendly website, great product and excellent customer support. They came to my rescue when I had a QR code that was print... See more

Rated 5 out of 5 stars

This company has one of the best customer support teams I have encountered. Currently, my small non-profit is using their free QR Code maker. When I had an issue (of my own making) they were extre... See more

Company replied

Rated 5 out of 5 stars

I've been using QRstuff since 2022. I've received excellent service and have trusted the company as a teacher, year after year. Although this technology has been outside of my comfort zone, I have man... See more


Company details

  1. Software Company

Written by the company

QRStuff.com is a leading online platform for creating and managing QR Codes. Our user-friendly tools enable individuals and businesses to generate dynamic QR Codes for a wide range of data types, including URLs, emails, WiFi access, and more. With industry-specific solutions, we support marketing campaigns, customer engagement, and data sharing, helping you turn everyday interactions into digital opportunities. Whether for small businesses or large enterprises, QRStuff provides customizable QR Code solutions that are secure, reliable, and trackable. Start creating, customizing, and managing QR Codes today with QRStuff—your trusted partner for all things QR.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(228)

96 reviews in the last 12 months

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Rated 4 out of 5 stars

Slow start, but effective once responded.

Initially the company a little slow to respond, but when they did, and when I was in the email ticket chain, it all worked well and they effectively solved my problem.

The really need a chat feature on their website and a phone number.

November 6, 2024
Unprompted review
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Reply from QRStuff

Thanks Nick - the chat feature is in our pipeline, should be ready before the end of the year! :)

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Rated 5 out of 5 stars

Great response rate and product!

I use QRSTUFF regularly as I work in marketing for a hospitality group in Miami and need the QR code to link directly to booking platforms on creative assets. They have been so great at responding and resolving any issues that arise. 5/5 star!

October 29, 2024
Unprompted review
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Rated 1 out of 5 stars

Beware - Bait and Switch Service

It is a classic bait-and-switch site. They generate a QR code and state that it's free. But then the link expires and they then want to charge you a subscription fee. Secondly, it's my understanding that the code they goes via some link of theirs; thus, they are tracking all your incoming communication. Beware and do not use. There are many other genuine sites to make the QR—such a waste of all our printed promotional materials.

October 24, 2024
Unprompted review
QRStuff logo

Reply from QRStuff

Hi Sam,

Sorry to hear you are unhappy with our product and services.

I cannot see your email address on this post, so its difficult to track down whether you raised your concerns through our support channels and whether they were addressed or not.

To address each of your points:

1. We have different plans with different scan and time limits, and access to a range of our features. Some of these plans are free with a short window of scan or time limits, others are paid for without such limits imposed. This is clearly communicated throughout our website.

2. For dynamic QR codes it is universal practice to redirect to the desired URL with a short-URL redirect. This is the only way that dynamic codes can redirect to a desired destination, be editable post creation and enable scan analytics. I believe you are referencing a static QR code which does not use a short-URL but is not as versatile as a dynamic code.

Rated 5 out of 5 stars

QR stuff is easy and fast to use

QR stuff is easy and fast to use. You can customize the QR code to include a logo, which looks great. The dashboard keeps everythng organized, so you easily look at analytics. They also offer a nonprofit discount!

October 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Helped me with an important work issue :)

They helped me very quickly and effectively with a work-related problem. Great customer service!

October 21, 2024
Unprompted review
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Reply from QRStuff

Great to hear you had a positive experience Marcin, Annette is the rockstar who would have assisted you.

Rated 3 out of 5 stars

I used to really like and trust this…

I used to really like and trust this site, but all the codes I created expired in a short time. We spent a lot of money on printing, now everything is wasted and useless. On top of that, for the working QR codes, it's giving a ridiculous warning like 'daily limit reached' and not opening them. Don't generate QR codes from this site. Instead, get them from somewhere more secure, even if it's paid, so they won't expire.

October 15, 2024
Unprompted review
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Reply from QRStuff

Dear Huseyin,

I am sorry to hear about your experience with QRStuff.

Unfortunately, I cannot find a support ticket attached to your name anywhere. If you had emailed support@qrstuff.com then my colleagues would have provided a resolution for you. I also cannot find a subscription under your name.

I suspect that you have created QR codes anonymously and thus they have reached their imposed scan or time limits. This is easily solved, if you subscribe we can track down the anonymous codes and assign them to your account.

I think if you do find our products and services valuable, and have used us for many years for free, then its not unreasonable for us to charge a nominal fee for those products and services.

Best,
Declan

Rated 5 out of 5 stars

Quick Resolution!

What could have been a catastrophe on my part was resolved quickly thanks to the great customer service. We were in a bind with an expired QR code on an invite/postcard. With great information and support, I was able to upgrade our account and our mailing was sent on time.

October 3, 2024
Unprompted review
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Reply from QRStuff

Thanks for the positive feedback Krista, glad we could help you out :)

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Rated 5 out of 5 stars

I am extremely satisfied with their…

I am extremely satisfied with their support. I had mistakenly used the wrong URL on my QR code and couldn’t find the correct version in my saved folders. However, their support team managed to resolve the issue by generating new QR codes with the correct URL. Otherwise, I would have had to discard thousands of product labels, and the labels that were used would have directed customers to the wrong URL. I’m very grateful for their support.

October 3, 2024
Unprompted review
QRStuff logo

Reply from QRStuff

Thanks for the positive feedback - Annette, our customer support lead has been a superstar recently.

Rated 5 out of 5 stars

I was skeptical at first after my QR…

I was skeptical at first after my QR code expired but after contacting the help email address they were super helpful and we able to restore my codes and provide me with more helpful information.

September 24, 2024
Unprompted review
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Reply from QRStuff

Thanks Lincoln :)

Rated 1 out of 5 stars

DO NOT CREATE YOUR CODES ON THIS…

DO NOT CREATE YOUR CODES ON THIS PLATFORM
The site states it is free and permenant but they expire after 7 days.
Never had an issue in all th years but now suddenly all codes hyave expired and we have to pay to have them reinstated.
Create youtr codes for free using adobe on your browser.

September 12, 2024
Unprompted review
QRStuff logo

Reply from QRStuff

Sorry to hear you had a difficult experience - we have had some teething issues updating our code and product but have now resolve all of these issues. If you would like us to take steps to rectify your personal situation please get in touch.

Rated 4 out of 5 stars

Came good in the end.

Had some difficulty getting an issue resolved initially, and took a while to get a response at times. However, issue was finally resolved and their communication improved greatly. Recommend.

January 8, 2024
Unprompted review
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Rated 5 out of 5 stars

QRStuff customer service is awesome!

QRStuff customer service is awesome! I had a situation which needed to be remedied asap and they responded quickly and resolved it before any issues came up with our customers. Thank you QR Stuff!

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

A really great tool

A really great tool that I've been using for over five years. The interface isn't the most user friendly, but the app does the job and I have never had any issues with it.

March 3, 2023
Unprompted review

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