Quatropi Furniture Reviews 

5,146
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often noting their comfort and durability. Many people highlight the exceptional service, with staff being described as friendly, helpful, and efficient in resolving any issues. The delivery service is frequently commended for being quick, on time, and handled with care by polite and professional drivers, often including assembly or removal of packaging. However, some customers also noted minor product imperfections, such as a slow electric recliner, inappropriate feet, or a scrape on a chair leg upon unpacking. A few other people mentioned delivery inconveniences, including very early morning deliveries, excessive packaging left behind, items being placed on a neighbor's property without notice, or initial delays and lack of communication.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, stylish design, and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

Consumers find delivery service to be positive, with many praising prompt and fast delivery times, often... See more

Service

People report positive experiences with service, often highlighting the exceptional and faultless customer... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

The quality is undeniable. Well put together along with stylish design. Delivery good. I put the legs on myself and all went well and I'm an older lady. Second piece of furniture ihav had from Qu... See more

Rated 5 out of 5 stars

I was excited to receive my new dining set… it arrived and was put together by 2 lovely guys with minimum fuss and all packaging taken away. After a day or so I noticed a couple of marks on one of... See more


Company details

  1. Outdoor Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Garden Furniture Shop
  6. Sofa Store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(5,146)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted with purchase

Great delivery service. Driver texted with anticipated time. Arrived dead on time. Carefully opened the top of the package to ensure correct colour. Table exceeded expectations looks more expensive than it was. Easy to assemble. Thoroughly recommend this company. Delighted with purchase.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t be more happier with the jasmin…

I can’t be more happier with the jasmin sofa I purchased, excellent quality so carefully packed! I would recommend Quatropi to anyone my purchase was worth every penny delivery guys where great polite and where on time which was a little early 6.30am but worth it at the end 5 stars ✨

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Quatropi had good reviews

Quatropi had good reviews. They were not known to me but ordered a fabulous sideboard in the sale in Dec 2025. It was delivered swiftly, well packaged and in good condition. I was kept informed of delivery and delivery men were very pleasant. What more can you ask!

December 9, 2025
Unprompted review
Rated 4 out of 5 stars

I found it exciting ordering from this…

I found it exciting ordering from this company as I've followed them for 3 years. I purchased a sofa, bistro set, cushions. All fantastic and look amazing. The only thing I was deflated was the delivery men do not assemble your furniture. Dump it and go. Shame really. But don't let it put you off. Quality 💯

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing Moira sideboard 200 cm

It was the first time I made a purchase with Quatropi.
I checked many competitors and read the reviews of this company until I decided to give it a go.
Today two delivery men, friendly and professional arrived at my door. I was notified a 8 am delivery and at 8am sharp they arrived. It was so well packed as well.
The sideboard is very long and made it just about through the door(what a relief!)
The sideboard Moira 4 Door Wooden Sideboard 200cm is simply stunning and so well built and solid. It has elevated what it was before a humble sitting room. SUPER HAPPY BUYER!

January 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Fabulous buying experience!

Very happy with my new floor lamp, it is great quality and a beautiful unique design.
When I called to speak to the delivery team after day/ time was confirmed, for pre Christmas delivery; they were so polite and helpful.
I wouldn’t hesitate to recommend buying from Quatropi if you are considering it. I’m so glad I did!
Thank you very much ☺️

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company with unmatched…

Fantastic company with unmatched Furniture with unique designs. Excellent customer service from sales to after sales 10/10. The aftercare is just the best I have ever dealt with. Caring and understanding what a customer needs is just brilliant. Products are of high quality with excellent materials and designs. ⭐️⭐️⭐️⭐️⭐️

December 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent quality and customer service

Bought a coffee table, and must say beyond my expectation, the quality is amazing and the table looks stunning, such an elegant piece .
I am truly impressed by their products and customer service. Would definitely recommend.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Regret my purchase

Regret my purchase. The sofa is ok to look at although not very comfortable ( Luca u shape recliner) the delivery was horrendous, I was left with18 huge cardboard boxes, loads of plastic and styrofoam that I can’t get rid of! Would be a blessing if they took the boxes etc away

November 27, 2025
Quatropi Furniture logo

Reply from Quatropi Furniture

Hi Sara

Thank you for your review and we are sorry to hear that you were not happy with our standard delivery service provided. There are options for an upgraded delivery and assembly service at an extra cost and we would have been happy to provide this had we known that it was required. We would have loved you to have contacted us before writing this feedback as we are sure that we could have came to an arrangement to appease you. We have tried calling you and have emailed you to try and resolve this and hope that you get back in contact with us as soon as possible.

Kind regards
Quatropi

Rated 5 out of 5 stars

Highly recommend Quatropi Furniture

This is the 2nd order I have placed with Quatropi and again I am very pleased with their service from easy ordering, product knowledge and delivery. I chose them because their products look stylish and well made - quality furniture. Their sales staff are good to speak with and helpful. I previously purchased a dining table & 4 chairs and this time a Martha sofa, coffee table & side table. Everything was delivered on time by a friendly delivery driver and all items were well packaged so no damaged items. It took me 10 minutes to unpack and assemble each module of the modular Martha sofa so it was very quick to assemble. Very happy with my purchases from Quatropi.

December 15, 2025
Unprompted review
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