Quatropi Furniture Reviews 

5,149
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the furniture, highlighting robust construction, beautiful finishes, and stylish designs that easily elevate their modern living spaces. Furthermore, people consistently appreciate the exceptionally helpful staff, wonderful showroom experiences, and smooth, reliable delivery services that make the entire purchasing process extremely pleasant. However, some people mentioned notable drawbacks such as dealing with uncollected bulky packaging materials left behind or having to handle assembly independently. A small group of buyers also experienced minor inconveniences regarding specific product features or early morning delivery times.

What people talk about most

Product

Clients share positive opinions on product, highlighting the stunning design, excellent build quality, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high-end feel and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt arrival times and helpful... See more

Service

Consumers find service to be positive, highlighting a smooth and seamless experience from ordering to... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more

Rated 5 out of 5 stars

Corner Bench ordered and recieved as scheduled good price and comfortable seating. Delivery went without hitch and assembling seating was straight forward. Ajustable feet could/should be bigger and in... See more

Rated 5 out of 5 stars

The quality is undeniable. Well put together along with stylish design. Delivery good. I put the legs on myself and all went well and I'm an older lady. Second piece of furniture ihav had from Qu... See more

Rated 5 out of 5 stars

I was excited to receive my new dining set… it arrived and was put together by 2 lovely guys with minimum fuss and all packaging taken away. After a day or so I noticed a couple of marks on one of... See more


Company details

  1. Outdoor Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Garden Furniture Shop
  6. Sofa Store

Written by the company

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,149)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality furniture

Quatropi have an excellent range of dining furniture. I bought a beautiful dining table set with two bar stools and they always receive compliments! Customer service is great too.

Would definitely recommend if you want to elevate your home!

November 28, 2025
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Rated 5 out of 5 stars

Fabulous furniture

Although we had to wait a while for our furniture, which was stated on the website, it was most definitely worth the wait. Our sideboard, console table and side table look amazing in our lounge. We are extremely happy and would absolutely recommend this company. Five stars for sure! Thank you.

November 28, 2025
Rated 5 out of 5 stars

We bought the Martha 6 Seater Corner…

We bought the Martha 6 Seater Corner Sofa Mustard Chenille. It's very comfortable and looks fantastic. It's modular so you can adjust the layout to suit your room. Deliver was within 10 working days. My only complaint would be that they delivered at 6.30am, although they gave us this time the night before and were on time.

November 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Over the moon 🌙

Communication was excellent, sofa is amazing and was such a good price compared to other stores. Even the delivery drivers were really lovely. Cannot fault the experience thank you

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

I was excited to receive my new dining set…

I was excited to receive my new dining set… it arrived and was put together by 2 lovely guys with minimum fuss and all packaging taken away.
After a day or so I noticed a couple of marks on one of the dining chairs so emailed my issue.
Nothing was too much trouble and communications were excellent. I ended up being sent a brand new replacement chair.
Customer service and delivery team, all great, thankyou

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Company

Excellent quality furniture and excellent, friendly service. Delivered within ten days and fitted on sight. We would absolutely use Quatropi Furniture again. They were brilliant.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Living room side unit

Purchased a living room side unit in light oak absolutely blown away with the quality of the item bought, delivered on the date and time given by 2 very helpful delivery drivers, will definitely be using Quatropi furniture again a 10 out of 10 service

December 3, 2025
Unprompted review
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Rated 5 out of 5 stars

I have previously purchased from…

I have previously purchased from Quadropi Furniture and then saw the sale on. Item purchased was ex-showroom but I was very happy with the purchase. Great after sales. Will definitely purchase again.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very good delivery service

Very good delivery service. Would recommend. Worth paying that little extra for an assembled piece of furniture dilivered to the room of choice undamaged.
The furniture itself was exactly as I imagined and very very happy with it. Top quality.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed.

Very impressed.

Purchased a dining table, bench seat with 4 dining chairs. It was a most pleasant shopping experience, from the initial order to delivery
Certainly a company I will be looking at again for any other purchases.
Many thanks
Michelle.

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing Furniture, even more amazing Customer Service

I can only really confirm what the other reviewers have stated. The furniture we've purchased is amazing....we've purchased a couple of egg chairs for our Autistic son, who certainly doesn't lower himself gently into them, and they still look as amazing today as they did when we purchased them.
And, as others have said, the customer service is second to none. I mislaid or lost some parts after wintering up and phoned customer service to see if they had spares....they arrived 2 days later....amazing....I can't recommend Quatropi enough. Thank you so much....(I stress loads when I can't find something and drive my family mad....they're even more grateful to you!!!)

November 3, 2025
Unprompted review
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Reply from Quatropi Furniture

Hi David,

Thank you very much for your review.

We are very pleased to hear that we were able to help with this.

I would also like to thank you for sending our team a box of chocolates. I have sent you an email to thank you as well.

If there is anything further we can assist you with, please let us know, as we are always happy to help.

Kind regards,

Lyndon

Rated 5 out of 5 stars

Excellent service and a perfect resolution!

We recently ordered a dining table from Quatropi and, while the design was beautiful, the tabletop colour wasn’t quite what we expected. I reached out to Customer Services and was genuinely impressed by how quickly and professionally the issue was handled.

A huge shoutout to Lyndon in Customer Services, who went above and beyond in resolving everything. He was friendly, understanding, and incredibly efficient - arranging a replacement tabletop with no hassle at all. The whole process was smooth, transparent, and far better than the service I’ve had from most furniture companies.

The replacement arrived in perfect condition, and we absolutely love it. Quatropi’s products are stunning, but their customer service is what really sets them apart.

Highly recommended!

November 17, 2025
Unprompted review

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