Quickline Broadband UK Reviews 

Louise B came and was delightful and efficient. Explained everything brilliantly. Very happy

Matt F installed our full fibre today. Fabulous tidy job and a really nice guy! Highly recommend.

I would just like to say a big thank you to both Alvin and Jack D for the excellent job they did installing my Quickline fibre broadband yesterday afternoon.

Both Alvin and Jack D carried out the installation to a very professional standard indeed. The router cables and external cabling were all fitted neatly and carefully, as though they were working on their own property. The attention to detail was excellent.

They also went the extra mile by fitting a new BT cable cover, as the original had unfortunately been broken beyond repair when the fibre cables were pulled through the previous week in preparation for yesterday's main connection and router setup.

I am extremely pleased with the quality of the work carried out. A credit to Quickline and a big well done. Many thanks to both Alvin and Jack D for an excellent .

Trevor A.

Quick and efficience services in all respects. Instalation performance 5*. No mess no fuss.

Excellent quick installation. Our installer Mo Ameen was efficient and polite, respectful of our property, did not leave any mess, he fully explained what he had done and showed us our new speed... He really did go above and beyond for someone who has no tech knowledge!! I would definitely recommend...

Excellent service from start to finish. Easy to use booking system, friendly staff and a prompt service. The installation was swift and efficient. Kieran was really friendly, helpful, and efficient during the installation even making time to chat to the children and the dog while he worked.

Louise was a real credit to QuickLine. Very efficient and a brilliant person!

Very efficient young. Man
Very impressed. Engineer was Owen.b

Not a Quickline customer yet and already experiencing poor service.

I have had my preorder in since December 2025, Quickline called me to get my install booked in on 7th July and I booked the earliest available date that I could do which was the 21st, I’ve arranged to work from home that day and I’ve also cancelled my existing internet which finished on 16th July in the knowledge that I only had to wait a few days before install. Quickline then contacted me to say the external work to properties hasn’t been done so broadband won’t be installed on the 21st. This lead me to have to reactivate my old broadband at a cost of £75, depending on when it is installed, I will have to cancel it again which will result in losing some days of internet I have already paid for.

I have since found out from neighbours that Quicklines contractors have attended and carried out external works on properties that ordered mere weeks ago, completely ignoring the people that have preordered.

It’s likely I will cancel my preorder and just downgrade the speed on my Starlink to match the Quickline price.

Excellent and communicative installation with a very friendly and helpful engineer Dan D.
Highly recommended

Keane / Bobby - very good service and thorough with their work. Good communicators.

Bobby did a great job, WiFi is back running as normal and achieving speeds in every room

Garry A, our engineer was extremely courteous and polite. He established that we wanted to move the router from the lounge at the front of the bungalow to a bedroom at the rear. He did an expert job of concealing the cable beneath the bell drip on the render and he was able to create an entry point for the cable in the mortar joint in the brickwork below the tender. He made sure all the boosters were working properly and explained what all the lights meant in the various pieces of Quickline kit that we have before he left as well as checking the speeds in each room. Thank you Gary first class jobbing, service and person.

Despite having an issue with equipment and having to call a second engineer, Owen A and Owen B kept me informed and provided an excellent service.

Dan.D was excellent he explained our problems we were experiencing and why, and went through the solutions. We found him to be very polite and knowledgeable.

Great service from Alvin working for Quickline. Arrived on time, courteous and professional. Sorted out the technical issues we were having and got us back up to full speed. Excellent work. Many thanks.

Louise was great
Installed both our properties in a timely manner
Explained everything extremely well
Thanks Louise !

Kyle Twell and Joe Jones made light work of the installation, completing it and testing within 30 minutes. They checked the house for dead spots, recommended boosters, and connected my phone for me. Top job gentlemen. Highly recommended, and it’s less than half the price of my current provider. Well done !

Thomas Turnbull came today to install my internet.
He was very professional, friendly, very helpful and extremely efficient.
I would highly recommend him