Quickline Broadband UK Reviews 

Bobby was excellent and a great asset to your company

Kyle Twell was extremely professional and considerate of our home.
He gave excellent, clear guidance on how to use the system and ensured the installation was working at full strength before leaving us.
Great customer service and a great product.

Bobby was on time for installation and sent a message about an hour before. The process was simple and Bobby was friendly, helpful and answered all questions. Great start to using Quickline.

Had Thomas Turnbull to do our WiFi today at our static caravan and he was incredibly polite and pleasant was understanding and rang me to inform of what he had done and even tidy up after himself thank you again

Tom turnbull came to install out internet today, he was very fast and efficient. Thank you

Matt F, was everything that could possibly be asked for in an installation engineer. He is pleasant, personable, kind, respectful, cheerful and extremely efficient. He is knowledgeable and drives himself to be excellent at what he does. We couldn't ask for more. Thank you Matt, you made our day. Quickline, Matt is a huge asset to your team and worth his weight in gold or £'s 😉💸

The Quickline engineer , Martyn Warner was very polite , friendly and extremely efficient in carrying out our installation.
He was helpful and informative about how it would all work.
He is a credit to the Quickline company.

Harrison S is a first-class technician and installation engineer who was engaging and professional from the moment he arrived at the site.

He reviewed all of the possible options to relocate the router that had previously been installed in a location that would benefit the entire venue without the need for extenders.

After having discussed the benefits of the new site, he walked me through the venue to do a signal strength test in several locations and, after checking I was happy, installed the router.

His work was very neat and tidy and caused no interruption to the service.

Harrison's knowledge, work ethic and tidiness were exemplary.

If you are having your Quickline service and hardware installed, I guarantee that you will be suitably impressed by Harrison's skills and abilities.

A very personable, knowledgeable and professional individual and a credit to Quickline.

I was a Boundless Networks customer and found them to be very good and the service provided great, but since the take over by Quickline I frequently experience issues. I normally don't write reviews but I am so annoyed about this now, I felt I had to share my experience. Since May I have had a lot of problems with my service, sometimes intermittent sometimes for periods lasting a few days. Each time I call I'm told they will look into it and escalate this issue, told each time that I will receive updates which I never get. The last issue has gone on for the last 3 days and despite it the being the same issue every time I go through all of the usual checks to establish after many phone calls, its the same fault. You would think by now that they would actually send an engineer to fix the issue, which I am told is a fault with the main mast which I connect to, but no they haven't and after 3 days of going round in circles I,m now told that the engineers don't work weekends so it looks like another 2 days without any internet, bet they don't use Quickline as their service provider. Shocking that they will still expect me to pay my bill on time even though I would be paying for no service. Nothing is quick to resolve by Quickline. Very disappointed customer who had been with Boundless for over 17 years, Quickline will not be receiving my custom for anything like that. Oh and one last thing when looking for faults the status map which was provided by Boundless Networks used to display the antenna's across the UK making it easy to identify problems but Quickline just provide service status notes which based on what is displayed today is inaccurate or my fault would be visible, due to having no service and its not.

Stan arrived right on time and was very pleasant and efficient throughout.
Good to have in your home.

Haven't had installation yet. The engineer turned up randomly when we were out and then left a childlike drawing of their plans to install the cables that was illegible and gave us no idea of their plans. We were asked to sign to say we approved the plans. I refused because the plan was completely unclear. I asked if someone could come and look at it with us and was told this would cost £75. So that didn't happen. They're due to install on Monday 20th, but randomly turned up today and said they were going to start digging. Then a bit later on they said they WOULDN'T be digging today NOR on Monday. We asked when it would be done to be told they've no idea. So not the best start to our relationship with quickline. If we didn't have such limited options where we live I'd definitely cancel the order.

Harrison came to install the Quickline external and internal box at a grade 2 listed property that I rent out. He immediately was unhappy with the external wiring from the road to the house which was installed by the 3rd party company. He rang the office to lodge a complaint and asked for the external wiring to be redone and to a shorter and less conspicuous route. The installers had taken the easiest route for them for the wires, which was unnecessarily long, unsightly and sloppily pinned to the wall.

Harrison also realised that planned position of the internal box in the kitchen was not appropriate and so he managed to install the boxes in a more sensible place using the existing external wiring. He found a way to ensure that he could install the boxes and ensure that internet was available that day for the tenant rather than delaying.

Harrison really cares about doing a good job. Excellent customer service.

Many thanks Harrison

Everything brilliant. Timing, explanations, service. Doing exactly what we wanted.

Carl and Chris from Quickline did.a great job, very courteous and talked me through every stage of the installation. Listened to what I wanted and did it. Tested everything worked before they left. Many thx.

Bobby was very polite, friendly, straightforward and informative. He was very helpful to me.

Very kind, friendly and efficient,.

Truly the best ISP out there ! Friendly, knowledgeable staff and first class network

Great service, Dan. D and Kye. A were very helpful and friendly!

From the moment Josh arrived he was polite, courteous and friendly.

From the onset he had consideration for not only us but other residents and asked where id like hime to park as to not cause any disturbance to my neighbours.

Assessed what he needed to do and checked with me that i was happy with equipment location and cable routes.

Extremely clean and followed himself either immediate vacuum cleaning and sweeping.

Explained what was happening and what steps i needed to complete.

A credit to Quickline!

Kyle came to install our new Quickline service. He was friendly, respectful and conscientious… we were very pleased!