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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their quiet operation, clean builds without bloatware, and top-notch components. The delivery service is frequently mentioned as fast, efficient, and well-packaged, often arriving ahead of schedule. People also appreciate the excellent customer service, noting the helpful and pragmatic advice, clear communication, and personalized support from the staff. However, some customers experienced minor issues, such as a broken panel on arrival or a faulty power supply unit, which required troubleshooting. While these situations were resolved quickly by the team, they occasionally slowed down the overall process.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with their PCs, highlighting... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers highlight fast and... See more

Service

Clients share positive opinions on service, consistently highlighting excellent pre-sales advice, clear and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent build quality,... See more

Technology

People report positive experiences with technology, highlighting the quiet operation and fast performance of... See more

Based on these reviews

Rated 5 out of 5 stars

This company has a very large product selection and totally transparent with the stocks. Prices are also at the reasonable side even some items are below market general. Conmunication, packaging and... See more

Rated 5 out of 5 stars

Top marks in every way. Good technical help when choosing spec, a clear website with all costs, everyone replies to e-mails quickly, and once you've chosen, the PC is built and arrives super quickly.... See more

Rated 5 out of 5 stars

We were looking for upgrade options on a system bought from Quiet PC in 2022. Andy gave really helpful and pragmatic advice for compatible kit within our budget. The original system has been brilli... See more

Rated 5 out of 5 stars

All promises fulfilled on time and great technical advice on the phone. Easy selection with all the necessary infomation for a custom build PC MB Bundle upgrade and clear ordering process. Andy in... See more


Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store
  3. Computer Hardware Manufacturer
  4. Computer Store
  5. Drives and Storage Service
  6. Gaming service Provider

Written by the company

Quiet PC offers computers like no other - fast, sturdy, reliable and silent. Fully customisable using our website, we build, test and dispatch in as little as 2 days with worldwide delivery. We also sell all the parts separately so you can build or upgrade your own machine.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Replacement pc

First bought a pc from Quiet pc some 7 years ago. It has been in use daily since and has performed faultlessly. Decided to move to Windows 11 and it was a no-brainer to go back to Quiet pc. Pre-sales customer technical support was (as 7 years ago) superb - very quick response, helpful, unbiased with no attempt to sell-up. Website makes it easy to place the order and the machine was built in a couple of days and shipped as promised, well packed. Very pleased with the new pc and can recommend Quiet pc wholeheartedly.

November 1, 2024
Rated 5 out of 5 stars

The quietest PC that I have ever owned!

From the outset, Quiet PC could not have been more helpful when I set out to replace my laptop with something much much quieter.
Andy (Technical Support) provided excellent and honest assistance with build options, while Dawn (Customer Service) runs the front of house with great efficiency.
Stupidly, I made a mistake when selecting a monitor, so Heather (Returns) helped me to deal with that very quickly.
When I worked out why I had made the mistake, I was put in touch with Paul Lee (Job title unknown, so I’m going to call him Ninja). The issue has been resolved!
My amazing new PC is so quiet that it sits in the lounge, doing its thing, without disturbing our TV viewing.
Many thanks! I don’t think I have ever dealt with a business that is so fully populated with truly friendly and keen people before.

November 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Great PC supplied that works great

Great PC supplied that works great and performs exactly as advertised - very quiet!

Excellent customer service and delayed delivery by a day at my request which was much appreciated. Would definitely buy from them again.

November 5, 2024
Rated 5 out of 5 stars

Excellent, Silent PC

I ordered a Quiet PC A50 Fanless Z4, which was assembled and delivered within a week and I'm very happy with it. It is eerily quiet and quite a novelty to turn it on and run demanding games at quad-HD resolution without any noticeable noise from the machine. The performance is top-notch and very responsive even with the more modest AMD Ryzen model specified and the ordering process was all very straightforward. I'm sure I'll order my next PC from Quiet PC, but I have a feeling this one will last me for many years.

October 14, 2024
Rated 5 out of 5 stars

Paul Lee was very helpful in supporting…

Paul Lee was very helpful in supporting me with a sound issue. I bought a high spec Sentinel i17 silent PC, but the culprit turned out to be my AV receiver.
Paul went to the trouble of building a duplicate PC at the factory and bought an AV amp to investigate the issue in great detail. Very thorough. Well done.
Great service, great customer service.

October 16, 2024
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Rated 5 out of 5 stars

"I had a fantastic experience dealing…

"I had a fantastic experience dealing with Andy Ford from Quiet PC Ltd. His technical support was top-notch – he provided clear and detailed instructions that made setting up my Windows PC a breeze. Andy went above and beyond by sharing direct download links for all the necessary drivers, which saved me a lot of time and hassle. I also appreciated his honest advice about avoiding unnecessary bloatware.
The Quiet PC website is excellent, with plenty of information about devices and choices, making it easy to find what you need. The technical help was great, with prompt responses. Delivery was impressively fast, with goods safely packed and arriving ahead of the expected date.
I would highly recommend Andy and Quiet PC Ltd. to anyone in need of reliable, professional support and high-quality products. Thank you for making the whole process smooth and stress-free!"

October 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service

I received updates throughout the process of PC being built, and it arrived very quickly after dispatch. When it arrived with a faulty fan, the representative was able to very quickly identify a replacement and send it out to arrive the following day.
I'd definitely recommend Quiet PC!

October 16, 2024
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Rated 5 out of 5 stars

A great system put together to meet my needs

After I'd looked at various ready-made systems for a new desktop PC and not been happy with any of them, a friend recommended Quiet PC. I explained what I wanted it for and by the next day Andy had put together a proposal, a PC built from scratch to meet my needs. At all stages I received rapid email responses, always friendly and always personal. The system arrived in four days and is great - and quiet. They do, of course, specialise in quiet and silent PCs, but they also specialise in being attentive, friendly and responsive. That is unusual in the PC selling world, and I can recommend Quiet PC very highly.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Another great PC from Quiet PC

My i9 Quiet PC Serenity Wavestation Pro is a silent beast of a machine with amazing build quality. I'm delighted with it. The buying process is a great experience, allowing you to choose every component from a list of preselected compatible options. Before I placed my order, I called the technical manager, who was happy to review the build for its intended use; he even saved me about £200 because I had overspecified the power supply against the other components. After placing my order, I received regular communications from Dawn right up to delivery, and she arranged for a Saturday AM delivery slot for me at no extra charge.

This is how a company should be run.

September 20, 2024
Rated 5 out of 5 stars

Quiet PC A50 Fanless i17 D5

Apart from surfing the internet, I use my computer mainly for photo editing, but not for gaming. My old computer was a desktop with a seocnd tier Intel CPU and three times as much RAM as typically used, and upgrading it with a SATA-SSD and a graphics card for a 4k monitor kept it useful for 14 years. For a replacement, I now looked for a machine that could be used just as long, but is less noisy and consumes less power, so it does not heat as much in the summertime.

After some researching, I ordered an A50 Fanless i17 D5 from Quiet PC with an Intel i7 14700T CPU, 64 GB RAM, a fast SAMSUNG 990 PRO SSD and a Thunderbolt 4 expansion card. Delivery was as fast as promised and the PC arrived well packaged with all unused spare parts from its components. That's nice because the extra power cables could be useful for installing upgrade components.

Delivery by UPS was kind of pathetic, because they changed the delivery date three times and did not show up at two of the dates. When they finally came, they collected VAT in cash, but had no payment receipt ready. I had to ask the delivery driver to confirm reciept of the payment in handwriting on the invoice. However, this is not the vendor's fault, so Quiet PC gets the full rating.

When I tried to transfer data from an external HD drive, I noticed that the two USB-A ports at the front did not work. A look into the case showed that the cable was connected to the ports and neatly tied away, with the connector to the motherboard dangling loose. I suspect it came loose when I pulled out the foam package that had been placed between the PSU and the CPU cooler to protect the cooler during transport. Pluging the loose connector into the motherboard socket solved the problem. I really appreciate Quiet PC's open case policy, which allowed me to open the case and fix this problem myself without jeopardizing the warranty.

Out of curiosity I ran the Passmark benchmark and was positively surprised to get a CPU passmark score of about 46400. That's almost 50% higher than the average score I found for this processor in Passmark's database and an impressive result for a CPU with a maximum power rating of 106 W. The Passmark scores for memory and disk performance were also very good.

The PC's power consumption, measured at the mains plug, is about 30 W when idling windows, reached 60-80 W when running the Passmark tests for graphics, memory and disk, and peaked at about 160 W in the compute intensive CPU test.

The great overall performance of the systems shows up in typical tasks such as a virus scan. A complete virus scan of the entire system with Norton 360, which used to take hours on my old computer, is now completed in less than 3 minutes for scanning almost 900.000 filed with 770 GB of data. Power consumption during the scan was less than 60 W for most of the time with a short peak at about 120 W.

And, as promised, the computer is really silent. The only audible sound is a faint click at the end of the shutdown.

To sum it up:
This is the computer for powerful but sustainable computing that I was looking for (low power consumption, upgradable for many years of use).

October 1, 2024
Unprompted review

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