Received beautifully and securely packaged in good time. Top notch oils - I used the Tea Tree Oil immediately on my toenails and it is having a good effect already. Excellent service and great value f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful quality essential oils. I love the Sandalwood and Patchouli, but have also been blown away by some of the combination essences - Illuminescence is just exquisite. A company called Star Chi... See more
Company replied
I ordered Synergy Relaxing formula to put a few drops on my 10 year old dog’s soft toy to help relax him. I have only just done this , so it’s a bit early to see if it is successful but he does love t... See more
Company replied
When it comes to buying natural products off the internet you have to be cautious, at times, as to the quality of the product and it's origins. I feel Quinessence are trustworthy and sell products tha... See more
Company replied
Company details
Written by the company
Quinessence is a leading manufacturer dedicated to providing the ultimate in pure essential oils, aromatherapy products and natural skincare. For over 32 years, qualified aromatherapists, students, hospitals, clinics and colleges around the world have placed their trust in the high quality products and expertise associated with the name of Quinessence. Unlock natural wellness and discover the world of aromatherapy today.
Contact info
Absolute House, 1 Mill Lane, GU34 2PX, Alton, United Kingdom
- 01530 838358
- www.quinessence.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will definitely be purchasing again
These essential oils were first recommended to me by my midwife. The essential oils were good quality and smelt beautiful. They were delivered quickly. The website has lots of information about the essential oils and how they can be used. I will definitely be buying more from Quinessence.
February 19, 2025
Reply from Quinessence Aromatherapy
Thank you :)
My order arrived very quickly thankyou…
My order arrived very quickly thankyou . Would be happy to purchase from them again in the future .
February 20, 2025
Reply from Quinessence Aromatherapy
Thank you :)
Quinessence: a byword for quality…
Quinessence are always a reliable company to order from, delivering a quality service.
February 16, 2025
Reply from Quinessence Aromatherapy
Thank you :)
Excellent products which arrive…
Excellent products which arrive promptly with a very good customer service.
February 3, 2025
Reply from Quinessence Aromatherapy
Thank you! :)
Reply from Quinessence Aromatherapy
Thank you :)
No matter how many times I chase
No matter how many times I chase, there is no one reply me about my order. The money has been taken but no reply and no product!
January 3, 2025
Unprompted review
Reply from Quinessence Aromatherapy
We are sorry to hear this. We believe this has now been settled. Please accept our apologies once again.
Reply from Quinessence Aromatherapy
Thank you :)
Great company.
I love this company. Great, genuine oils and products, and well-versed in aromatherapy, with interesting blog articles.
December 20, 2024
Reply from Quinessence Aromatherapy
Thank you so much :)
Good price and delivery
Good price and delivery. However the product does not have the same aroma as I had before from the Frankinsense?
December 19, 2024
Reply from Quinessence Aromatherapy
How strange possibly from another source? contact our support team if you need to :)
Excellent
Excellent - very efficient ordering procedure quick delivery delighted with the product and supportive information
December 19, 2024
Reply from Quinessence Aromatherapy
Thank you so much :)
Excellent products and rapid service.
December 18, 2024
Reply from Quinessence Aromatherapy
Thank you so much :)
Posting went wrong...
Posting went wrong...
They sent replacement immediately
No questions asked
Honest and reliable
Great service.
Definitely be using these guys again
December 12, 2024
Reply from Quinessence Aromatherapy
Thank you so much :)
Quick to respond to a question
Had a small problem with my order, they acted really professionally and promptly to sort it out.
December 20, 2024
Unprompted review
Reply from Quinessence Aromatherapy
Thank you so much :)
Good product but paid for express…
Good product but paid for express delivery but product took 5 days to arrive as it was bought as a gift to help my brother with side effects of chemo I was disappointed with the delay.
December 2, 2024
Reply from Quinessence Aromatherapy
So sorry about this delay.
Reply from Quinessence Aromatherapy
Thank so much :)
Reply from Quinessence Aromatherapy
Thank so much :)
Great service
Lovely product and swift delivery .Packaged well, I highly recommend Quinessence !
November 9, 2024
Reply from Quinessence Aromatherapy
Thank you :)
product exceptional and fast efficient delivery and the easiest website when ordering in my opinion outstanding company
Website easy to use and place orders and very fast efficient delivery and above all else fantastic products.
October 31, 2024
Reply from Quinessence Aromatherapy
Thank you :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.