Quote Devil Reviews 655

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often securing great deals at competitive prices. However, some customers also noted issues with response times, mentioning slow email replies and long waiting times when trying to reach customer support by phone. A few other people also felt that the customer service had declined, citing difficulties in getting issues resolved and a lack of follow-up on requests.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Service

Customers consistently note positive experiences with service, praising the quick and easy process for car... See more

Response time

People report ambiguous experiences with response times. Many customers express frustration with long waiting... See more

Price

Consumers generally find the pricing to be positive. Many reviewers praise the competitive quotes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good for providing information that you ask for , just slightly slow at returning emails is only problem Would be good if you could log on online and manage your policy or talk to a chat bot for qu... See more

Company replied

Rated 4 out of 5 stars

After my car insurance quote escalated hugely I tried Quote Devil and was delighted with the result. Their efficiency and great service left me happy that I did not need to look any further. I am very... See more

Company replied

Rated 5 out of 5 stars

Trish could not have been more helpful we had made a phone call that morning with another guy who didn't seem to understand what he was doing and said he would call back immediately and never did that... See more

Company replied

Rated 5 out of 5 stars

Pauric O'Reilly Heron took my call on fri eve . I was ringing to add my son on my wifes insurance policy. I found Pauric very knowledgeable, courteous and very professional. He dealt with my request... See more


Company details

  1. Insurance Broker

Written by the company

As low-cost Insurance Brokers, Quote Devil offers the best home & motor comparison quotes online. Get quick quotations using our forms, or call us on 01 2541300!


Contact info

4.1

Great

TrustScore 4 out of 5

655 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience

I found Craig extremely helpful with assisting me today.

December 1, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Fionnuala,
Thanks for the lovely review. We're delighted the support you received was helpful and made your experience a positive one.
Thanks,
The Quote Devil Team

Rated 1 out of 5 stars

Shocking customer support.

Shocking customer support.

I have emailed these people so many times in recent weeks with a very simple question regarding my policy renewal. Not a single response and it’s pretty much been the same experience throughout the two years that I have insured my car through them. Emails don’t get answered, it takes forever to get through on the phone and if they say that they’ll come back to you with a follow up, invariably they don’t. I wanted to also insure my daughters car with them in the summer but ended up giving the business to another broker because having agreed a call back with quite devil…..guess what….no call back was ever received.

Hand on heart…..I could not recommend these people to anyone.

——————

Quote Devil - just go to your email inbox 🤷‍♂️

You’ll find all of the chasing (you) emails there🙋‍♂️

November 25, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi HNW, for your review. Sorry to hear about your experience. Would you mind sharing further details with us via Trustpilot and our care team will come back to you. Thanks, The Quote Devil Team

Rated 5 out of 5 stars

Extremely Efficient Friendly and…

Extremely Efficient Friendly and Helpful.

I was speaking with Paul who was nothing but 100% professional. Helping me with my change of address and updating my policy. He was courteous and a pleasure to speak too. Thank you for you help I really appreciate it.

November 27, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Tanya,
Thanks for the fantastic review. We're delighted everything was handled professionally and that your policy updates were made so smoothly.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Dealing with sales person Craig

Dealing with sales person Craig, who explained all about the policy and competitive quote. Thanks

November 26, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Paul,
Thanks for the great feedback. We're glad the policy was clearly explained and that you were happy with the quote.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Big fan of Quote Devil

Big fan of Quote Devil. Always a pleasure. One of the few companies who really do look after their customers

November 25, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Aoife,
Thanks for the fantastic review. We're delighted to hear you're happy with the service and really appreciate your continued support.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

I had a great experience dealing with…

I had a great experience dealing with Trish from the Quote Devil car insurance team. She was incredibly helpful, patient, and very knowledgeable. Trish explained everything clearly, answered all my questions, and made the whole process quick and stress-free.

It’s rare to meet someone who is both professional and genuinely friendly — Trish is exactly that. Thanks to her, I felt confident and well taken care of.

Highly recommended!

November 21, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Rami,
Thanks for the fantastic review. We're delighted the experience was clear, friendly and stress free, and we're glad everything was explained so well.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

My experience

My experience has always been good especially today with Paul helping me solve my issue

November 21, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Darcy,
Thanks for the great feedback. We're happy to hear your issue was resolved smoothly and that you had a positive experience.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Got the best value for money. All do e online in a few minutes

November 3, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Marie,
Thanks for the lovely review. We're glad the process was fast, straightforward and great value.
Thanks,
The Quote Devil Team

Rated 4 out of 5 stars

Prompt Customer Service Assistance

Once I was connected to the Customer Care Team, Paul Kirwan supported me in a prompt and professional manner.
The only thing that they could improve is the waiting time.

November 20, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Bogdan,
Thanks for the great feedback. We're glad your query was handled promptly and professionally, and we appreciate your note about the wait time.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great service

Great service extremely helpful with everything and very friendly to talk to

November 20, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Barrett,
Thanks for the lovely review. We're delighted you found the service helpful and friendly.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Craig was super helpful

Craig was super helpful, really went the extra mile to help me organise a complex policy on a new license.

November 20, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi TB,
Thanks for the fantastic feedback. We're glad everything was handled so thoroughly and that the support made organising your policy easier.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

The person I spoke to Paul made the…

The person I spoke to Paul made the whole process fast and easy without any difficulty..was very impressed with the service

November 19, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Laura,
Thanks for the great review. We're delighted the process was quick and straightforward for you.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Excellent agent- Caroline Maes

An excellent customer service agent- Caroline Maes attended to me yesterday Nov. 18. She is super professional and helpful. She delved straight at the heart of the matter and resolved my query in minutes. She followed up by email. She is an asset.

November 18, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Grace,
Thanks for the fantastic feedback. We're glad your query was resolved so quickly and professionally, and we appreciate your kind words about the service.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

BRILLIANT GREAT HELP

November 18, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Peter,
Thanks for the lovely review. We're delighted to hear you had a great experience.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Efficient service

Marcella was very prompt in dealing with my query. She ensured that correct information was confirmed to me and she followed up with a confirmation email that my issued was resolved.

November 17, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Breda,
Thanks for the great review. We're glad your query was handled promptly and that everything was followed up clearly.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Helpful stuff

Helpful stuff

November 3, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Marijan,
Thanks for the review. We're pleased you found the team helpful.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Great team

Great team , had a great experience with quote Devil. They were extremely responsive and helped me right away when an error appeared with my insurance. Communication was fast and clear, and the issue was resolved without any stress. Highly recommend!

November 14, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Iurie,
Thanks for the fantastic feedback. We're delighted the issue was resolved quickly and that communication throughout was clear and stress-free.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Very efficient

Very efficient, helpful and quick to respond to any queries. The whole process was very easy to process

November 14, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Ruth,
Thanks for the lovely review. We're glad you found the process easy and that your queries were handled efficiently.
Thanks,
The Quote Devil Team

Rated 5 out of 5 stars

Paul was very courteous and pleasant on…

Paul was very courteous and pleasant on the phone. He apologised for the mix up with the registration of my new car and also apologised that no-one called me back yesterday, although the lady I spoke to said she would get the person I spoke to the previous Thursday to call me back. I felt deflated after hanging up on yesterday's call but happy with the phone call today, thanks to Paul.

November 14, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi,
Thanks for sharing your feedback. We're glad your issue was addressed clearly and courteously, and we appreciate your patience regarding the earlier mix-up.
Thanks,
The Quote Devil Team

Rated 1 out of 5 stars

Could not do a temporary transfer of insurance

I am with this insurance company for a number of years contacted them today regarding a temporary transfer of insurance onto another car, because my own car had broken down on the side of the road, the told me they.could not do it which left me stranded , very disappointed with this company and would not recommend, you may get cheeep insurance but that's as far as it goes , l wonder what would happen if you had to contact them regarding a claim.

November 13, 2025
Unprompted review
Quote Devil logo

Reply from Quote Devil

Hi Kathleen, for your review. Sorry to hear about your experience. Would you mind sharing further details with us via Trustpilot and our care team will come back to you. Thanks, The Quote Devil Team

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