I live in Israel and ordered the machine to help sweaty hands and feet. the website said it would be 6-10 business days for international expedited shipping - which I paid for. This was 5 and a... See more
Company replied
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I live in Israel and ordered the machine to help sweaty hands and feet. the website said it would be 6-10 business days for international expedited shipping - which I paid for. This was 5 and a... See more
Company replied
Anytime I have a question, I communicate with customer service through email and they are always very quick getting back to me and professional. A couple months ago I changed the Purewick catheter to... See more
Company replied
Jessica at RA Fisher set my mom up with the Purwick External Catheter System and even got it approved through her insurance. What a lifesaver for my mom. She is able to sleep all night safely as she i... See more
Company replied
Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more
Company replied
RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
5400 Atlantis Ct., 93021, Moorpark, United States
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Erica was great with all my multiple questions. We were communicating via email and she responded very quickly. I was so late finally deciding to order after being given a special offer code with my initial question that it was no longer valid, so she was able to create a special code just for me! That was above and beyond. Thanks so much!

Reply from RA Fischer Co.
This device is life changing! I started iontophoresis13 or 14 years ago and never looked back. True, it's a little time consuming and a little uncomfortable but well worth it as it is the only effective method I've found for controlling my hyperhidrosis. And believe me, I've tried all the topical medications. Not effective at all. My first RA Fischer device is still going strong after many, many years. Purchased the newer model and am very pleased with the upgraded features. Great customer service as well!

Reply from RA Fischer Co.
I've been satisfied with my RA Fischer Iontophoresis machine. It has helped my palmar and plantar HH significantly. Not completely, but significantly. I do add glycopyrrolate to the water for my treatments and sometimes I find it's not working as well as it used to and I just up the frequency of my treatments. My experience with the RA Fischer company was not as positive, hence my 3 stars. I was trying to get insurance reimbursement for the machine I purchased and they were supposed to submit some forms and I stopped hearing back totally from the person I had been dealing it. Poor customer service.

Reply from RA Fischer Co.
Wonderful customer service! So far I've seen great results from the Iontophoresis machine I bought. I've been using it on my feet and armpits. My hands no longer sweat because I had ETS surgery but I wish someone had suggested RA Fischer to me so I could have tried this treatment out before having surgery.
I've been able to do yoga without using a towel under my feet for the first time in my life! At first only the bottoms of my feet were getting dry, but Jessica explained to me that adding more water is okay to treat the top and sides of my feet. The sweating under my armpits has lessened--I'm still hoping it'll stop more by using the machine more. It takes time but if you stick with it, progress should happen!

Reply from RA Fischer Co.
I started with my hands on the lowest setting (5ma) and was only able to do 9 minutes. It was extremely uncomfortable and felt a little dizzy afterwards. I think I was not expecting the feeling - as if my hands fell asleep and could not stop tingling. However, I was determined to stick with it. I worked my way up to 30 minutes at 5mA and then I was eventually able to work up to the recommended 15mA and therefore lower the time to 20min. After about 15 sessions at 15mA for 20 min, I was completely dry. I never thought I would see the day. Not even botox got me that dry. I'm still in disbelief actually. I never thought I would feel normal, sweating became my normal. I'm still amazed at the situations I'm in now where normally I would be trying to find an excuse not to touch someone (even a simple high five) and now I can act like a normal human. And by the way, same with my feet. I can actually wear sandals now without sliding all around. And I don't have to change my socks multiple times during the day when I wear shoes. It's amazing!
One thing I suggest that I learnt with trial and error is to go above the water line. In the tray there is a line you have to fill the water to, but I noticed my whole hand and foot wasn't being covered (spots where I sweat) and therefore those areas were not being treated and still sweating. That's when I ignored the water line and went as high as I could. There is no increase in discomfort just more coverage in treatment. I also noticed when I was following the water line for my feet it was hitting my cuticles and the pain was unbearable. They say to put Vaseline on those parts, but I decided to raise the water to where it wouldn't hit the cuticles, and that worked perfectly and gave me more treatment coverage.
All in all, if you are on the fence about this product.. please go for it! It changed my life. I was so depressed before, never being able to find a solution and trying to come to terms with how horrible my quality of life was. I can't believe how long I waited to get the RA Fisher, but it was honestly the best decision I ever made.

Reply from RA Fischer Co.
RA Fischer has everything available to make the purchase easy. The unit and accessories are of good quality and well made. I have used a homemade device for a couple of years and wanted the options of the MD-2 for ease of use and have been pleased with the results. For anyone suffering with this condition and have exhausted the alternatives this definitely works. In every sense of the phrase it is life changing to be able to confidently shake with dry hands, work with electronics with less concern of shock, and in general feel more confident in all situations.
The only reason for 4 stars is the price, but it's still worth it.

Reply from RA Fischer Co.
This is the only method that has worked for my feet. I have tried Botox, creams, and medication with nothing working. I would highly recommend this device.

Reply from RA Fischer Co.
This machine has absolutely made such a great impact on my life! I can’t explain how absolutely grateful I am for RA Fischer and their iontophoresis machine! I no longer have random sweat outbursts and I’m so much happier with life! It makes every day life so much easier for me knowing I don’t have to worry about leaving a pool of sweat from my hands and being able to wear shoes I want to! I can’t thank this machine enough for changing my life!

Reply from RA Fischer Co.
Said they would help with my insurance reimbursement before I purchased it. After I purchased the device, have not heard back from the person that said they will help me with my insurance reimbursement. Sent them numerous emails and been months still haven’t helped me out. They replied quick when they were trying to sell their product, but never responded to my emails after I purchased.

Reply from RA Fischer Co.
Jessica was amazing and so is the product. It truly does work wonders. So very grateful!!

Reply from RA Fischer Co.
Honestly it does sting and you do have to use it often initially but after about 2 weeks your hands should be dry. I did break out with a rash on the bottom of the hands but I'll gladly take that over sweaty hands.

Reply from RA Fischer Co.
Device is working great so far. It took roughly 2 weeks to begin taking effect. Started with 10 minute treatment at 5v for 2 treatments every two days. Then moved into 10,15 , and finally 20V treatments over the course of two weeks for 20 minutes each day. Tough at first because it irritates your skin. Now I do it at 20V every week, once a week to maintain results with the (high1 setting bumped up by 5v). Was skeptical at first but it works great and the company has been extremely helpful with guidance and working with me and insurance.

Reply from RA Fischer Co.
Erica provided good responses in a timely manner and regularly checked in to provide incentives for me to order a product I was interested in.

Reply from RA Fischer Co.
Omg I cant thank them enough. Erica and Sarah were there for me answered all my questions and supported me. Even during my first treatment I was kind of scared to do Sarah stayed with me on the phone and walked me through it. The customer support is way beyond nice. Thank you soo much. Now as for the device if u suffer from hyperhidrosis of the hands and feet it is worth every penny, regardless ur insurance pays for it or not. I have been using it less than two weeks now and I already see results. You wont regret it trust me. The only thing I regret is I didn't buy this sooner. Thanks so much RA Fischer. God bless you all.

Reply from RA Fischer Co.
Erika was very friendly and helpful and answered all my questions.

Reply from RA Fischer Co.
Always provided prompt solution oriented responses.

Reply from RA Fischer Co.
Erica was simply outstanding. She receives the highest endorsement possible for her great service and professionalism.

Reply from RA Fischer Co.
I had really bad sweating in my hands and feet all my life. I tried everything from lotions, to medications, acupuncture, and even my own homemade iontophoresis machine, and nothing seemed to be working. I had just accepted the fact that excessive sweating was going to be a part of my life. Years later, I decided to start looking for answers again. I found that the Fischer iontophoresis machine was highly recommended and effective in treating hyperhidrosis in the hands and feet. I was a little skeptical at first, but was willing to give it a try, since i could return it for my money back if it didn’t work. After about 2 weeks, I noticed a significant difference in my hand sweating. They used to sweat all over and it was difficult to stop the sweat if it started. Now, they only sweat a little bit on the tips of the fingers, but it goes away within minutes. There has definitely been a reduction in my feet sweat, but I believe that if I continue to treat my feet daily, that they will become as dry as my hands eventually.

Reply from RA Fischer Co.
Great transaction with a super efficient, helpful and nice operator called Jessica !

Reply from RA Fischer Co.
For most of my lifetime, I have suffered from severe foot sweat. I would take a shower in the morning and within 15 minutes my socks would be soaked. Four years ago I started down the path of meeting with several medical professionals to resolve this issue. Every doctor had a different theory as to what was causing it or how to treat it. I have even had prescribed formaldehyde. (my MD wasn't really happy about that) At the beginning of this year, I was talking with PCP and he suggested trying Iontophoresis treatment. Over the years I often Googled treatment for excessive foot sweat and ironically learned about Iontophoresis a couple of days before my PCP recommended it. At that point, I was willing to try anything considering I had tried just about every remedy in the past.
Iontophoresis does work, however some things to consider. First, you have to be committed to 20 minutes a day, EVERY day until it works. Secondly, it is different for everyone. People wrote online that it only takes 12-14 days for it to work. For me, it took 23 days. Lastly, at times it will be slightly uncomfortable but you will get used to that. It is a means to an end.
After four years of trying just about everything and considering surgery.....Iontophoresis knocked it out of the park. The best money that I have spent and worth every penny and if it doesn't work they stand behind it for (2) months....you have nothing to lose. I am still trying to get my insurance to cover it and it is likely they will in the end, but even if I ended up out of pocket it would still be worth it.
RA Fischer was super easy to work with. When you call them you get a knowledgeable associate who takes care of everything. They will work through some of the forms directly with your medical provider.

Reply from RA Fischer Co.
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