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Rated 5 out of 5 stars

First of all we were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy. Every staff member that we have been in contact with is always so happy a... See more

Company replied

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 5 out of 5 stars

The product is great quality and the staff is very helpful/knowledgeable when I've had questions. The refill reminder emails are timely and very user friendly.

Company replied

Rated 4 out of 5 stars

Are able to talk to the real person when you call the office. Office staff try to help you making the adjustments on your problem

Company replied

Company details

  1. #22 of 36 best companies in Medical Equipment Supplier
  2. #9 of 20 best companies in Medical Equipment Manufacturer
  3. #3 of 7 best companies in Physiotherapy Equipment Supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


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4.5

Excellent

TrustScore 4.5 out of 5

201 reviews

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Rated 5 out of 5 stars

Iontophoresis works great for me! So happy

Iontophoresis works great for me -- after the initial treatment, my hands don't sweat, even when I work out outdoors on a hot and humid day!
Before the treatments, petting my long-hair cat inevitably resulted in a handful of hair stuck to my sweaty palms. What a change to be able to pet him with dry hands!
Dan at RAFischer gave me personalized assistance in navigating the insurance process -- he helped me even after the insurance company gave me a hard time, and in the end my insurance covered it at 90%!

July 19, 2021
Unprompted review
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Reply from RA Fischer Co.

Hello Marc, thank you for taking the time to share your experience. We're so glad to hear that Dan was able to assist with the insurance process and, most importantly, that you're seeing results! Especially now that the summer months are heating up : )

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Rated 5 out of 5 stars

This machine does work.!

This machine does work.!
It took some time to work but eventually worked.
To begin with my story, my hands can not tolerate the high currency so started with 2 or 3 mA and slowly increased. I started with directive current however did not see the efficacy of the treatment so because I can not tolerate high mA in directive current I switched to pulsed current but in 8mA. I did the treatment for about a week? then suddenly my sweating on my hands stopped.
Dan Moyer was attentive, understanding and gave personalised instruction in every time.
I really appreciated.!!
I wanted my hands to be dried ASAP however I did not want to force to much on my hands at the same time causing side effects.
And Dan also was not pushing so hard as well.
It is easy to use, you can rest your arms on the tray and new ones are made of silicon.

July 12, 2021
Unprompted review
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Reply from RA Fischer Co.

Hi Yeseul, thank you for taking the time to share your experience. Great job being dedicated to the treatment! To start, some patients see results right away, while others need to adjust to the treatment. That's why our Treatment Specialists are always available to answer your questions and make recommendations. Hope you have a great, sweat-free week, Yeseul!

Rated 5 out of 5 stars

Great product

This iontophoresis machine has worked wonders for my hands. I no longer have to deal with sweaty hands all the time and my hands stay fairly dry as long as I use the product ~once a week. Highly recommend.

July 6, 2021
Unprompted review
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Reply from RA Fischer Co.

Hello Dylan, thank you for taking the time to share your experience. Glad to hear that you're down to once-a-week treatments! Have a great rest of your week.

Rated 5 out of 5 stars

Wow.....just wow

Wow.....just wow! As a mom, we're used to being able to fix everything for our kids but my son suffered for YEARS with sweaty hands and feet. It reached a point that it caused him great anxiety and I began a deeper search for something to help him. Thank goodness I found RA Fischer! Amazing company, ridiculously amazing customer service and the biggest plus--it works!!! We are seeing dryness in my sons hands and feet after just 9 treatments!! How do you thank a medical device company that literally changes your life?!?!?! I cannot express how grateful our whole family is and cannot thank you enough for what you've done for our teen!

June 29, 2021
Unprompted review
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Reply from RA Fischer Co.

Wow, Megan, thanks so much for sharing your story! We couldn't be happier to hear that your son is seeing results. We understand how frustrating the journey to dryness can be and that's why we just love hearing success stories like yours : )

Rated 5 out of 5 stars

Quality products

It really deserves attention. And it is notable for its high quality.

June 28, 2021
Unprompted review
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Reply from RA Fischer Co.

Appreciate the kind words, Arthur! Happy almost 4th of July : )

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Rated 5 out of 5 stars

Life Changing!!!

I have been using the RA Fischer Iontophoresis device since last fall on my feet. I have never ever in my life remembered a time they were dry. The true test has been summer heat & humidity in NC and they are still dry. This is a game changer. I’m 50 & have tried every single option to treat hyperhidrosis with minimal results. I use it 2 times a week & I’ve now had dry feet since I started. Worth EVERY penny!!!!!

June 26, 2021
Unprompted review
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Reply from RA Fischer Co.

Hi Trish, thank you so much for sharing your story! We're so glad to hear that you're holding up under that East Coast humidity. Have a great week : )

Rated 5 out of 5 stars

They solve all problems

They are true professionals.
And they do everything to the highest standard.

June 21, 2021
Unprompted review
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Reply from RA Fischer Co.

Thanks, Lawrence! We pride ourselves on our professionalism and want to give every patient an exceptional experience, whether we're checking insurance coverage or walking you through settuping your device for the first time : ) Have a great week!

Rated 5 out of 5 stars

Excellent customer service

Having suffered from sweaty hands and feet since birth and trying everything out there with no success, I was super doubtful that this treatment was going to work. After just 10 treatments however I was already enjoying dry hands and less sweaty feet! A huge thanks to Dan Moyer who was super helpful in getting me my machine and walking me through how to do my first couple treatments.

May 16, 2021
Unprompted review
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Reply from RA Fischer Co.

What a perfect way to start out our week! Thanks so much for sharing your story, Stephanie.

Rated 5 out of 5 stars

Very Helpful & Quick

I had some issues with my insurance as well as the billing, but thankfully I was put in contact with Jessica who handles the insurance side of it and managed to sort it all out in about a day or two!
Really appreciate the effort that was put in for that as I was ready to return the product but now I get to keep it and start my sessions!! (:

April 30, 2021
Unprompted review
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Reply from RA Fischer Co.

Awesome! Thanks so much for sharing. Yes, insurance companies can be a pain to deal with sometimes, so it's nice to have someone like Jessica in your corner : ) Have a great weekend!

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Rated 5 out of 5 stars

Excellent products and superior…

Excellent products and superior customer service. Special thanks to Treatment Specialist Dan Moyer who was amazingly helpful and extremely efficient. Highly recommend!

April 28, 2021
Unprompted review
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Reply from RA Fischer Co.

Thanks for the kind words! Our Treatment Specialists are available to answer all of your questions M-F : )

Rated 5 out of 5 stars

RA Fischer has Changed My Life!

I can remember the countless pairs of shoes that were destroyed by my slippery feet and the countless sheets of paper that either folded onto itself and/or ripped due to my sweaty hands. My RA Fischer iontophoresis machine has truly changed my life! I can fully live my life without consciously and subconsciously thinking about my excessive sweating! I feel a sense of normalcy in just two weeks of treatments! Dan Moyer has made my sweat-free dreams come true.

April 27, 2021
Unprompted review
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Reply from RA Fischer Co.

So glad to hear it, Crystal! Thank you so much for sharing your experience. We'll let Dan know, and we hope you have a fantastic rest of your week!

Rated 5 out of 5 stars

RA Fischer Co: THE BEST Iontophoresis machine for excessive sweating

RA Fischer Co. has the BEST MACHINE on the market for hyperhidrosis. I have been using their machine for years. It has changed my life! I can wear sandals in the summer! Goodbye socks and running shoes! My sales representative (Jessica) is knowledgeable, courteous and goes the extra mile! How nice this company can provide payment plans!

April 9, 2021
Unprompted review
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Reply from RA Fischer Co.

Hey Shirley, thanks so much for your kind words! So happy to hear that our device has had a positive impact on your quality of life. We'll pass your appreciation on to your Treatment Specialist Jessica : )

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Dan checked our insurance and emailed the forms needed in order to be reimbursed by insurance company.

Answered ALL of my questions and I asked many! He patiently went through my questions about the insurance process and why their machine was better quality and FDA approved.
I will update my review with how well the device works for my family member once we have been using it.

February 24, 2021
Unprompted review
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Reply from RA Fischer Co.

Hi there, thank you so much for taking the time to share your experience. We're so happy to hear that Dan was able to answer all of your questions. Have a great rest of your week and we are excited for you and your family member!

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Rated 5 out of 5 stars

Give it a shot!

I have been doing this treatment for about three months. My hands and feet haven’t sweat in a few since the first month of treatment!!! I really thought nothing would ever work. I’ve been on glycopyrrolate for 11 years, used a bunch of topical remedies (including prescription), did Botox (which worked for like a week on me but my sweating was so bad I would still sweat, and that was only for my hands), laser treatment (hurt so bad I didn’t do it again), and nothing worked fully. I really wish I bought an iontophoresis machine sooner. Little things like having dry socks all day, being able to put in lotion/sunscreen, typing, writing, and doing pull ups are some things that have really made my life brighter. I had heard of success stories and really thought that it would not work with me since mine is so severe (pools of sweat on some days).
Just wanted to put this out there for anyone who has questioned iontophoresis and maybe hasn’t tried it because they are thinking it would just be something else that wouldn’t work. I bought through R.A. Fischer, and although expensive, they had a money back guarantee if you didn’t like it after 60 days. I saw results within the first couple of weeks and knew I needed to keep it. I really encourage anyone who is on the fence to at least try it out. I've never experienced a life of dryness, and now I feel like there are so many new things I want to try since my hands and feet aren't holding me back anymore.

January 23, 2021
Unprompted review
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Reply from RA Fischer Co.

Thanks so much for sharing your story with us , Victoria! We talk to patients every day who have run the full gamut of treatment options and think they've run out of options... until they stumble across iontophoresis. So happy to hear you're seeing results, have a great week! : )

Rated 5 out of 5 stars

Incredible Experience

Jessica B has been an incredible help through the entire process of getting the iontophoresis machine. She helped me deal with my dermatologist to ensure the correct paperwork has been filled out, she stayed on top of the insurance company to expedite the process, and she answered countless phone calls from me with annoying questions. I could not be happier with my experience at RA Fischer. Thank you Jessica!

January 7, 2021
Unprompted review
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Reply from RA Fischer Co.

Thanks so much for taking the time to share your experience, Jesse! We'll let Jessica know that her support was appreciated : ) Good luck with your treatments and don't hesitate to reach out if you have any questions in the future!

Rated 5 out of 5 stars

Great product and company!

Replaced an older machine that had metal inserts with this newer RA Fischer machine with non-metal inserts. These non-metal inserts are notably more comfortable. Machine is easy to use and most importantly, effective! When questions arise, Dan has been very quick and thorough in his responses—highly recommend this machine and this company.

January 2, 2021
Unprompted review
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Reply from RA Fischer Co.

Happy New Year, JD! So glad to hear you're seeing better results with our new and improved Fischer. Thanks for taking the time to share your experience. Here's to a drier 2021 : )

Rated 5 out of 5 stars

RA Fischer has helped me resume normalcy

RA Fischer has helped me to resume normal life!
I have been a customer for over 5 years and recently upgraded to the new model. The machine works wonders for me and the team is is incredibly helpful / accommodating. Jess B has been absolutely amazing to help in all aspects especially navigating reimbursements from my insurance company. Thank you, RA Fischer!

November 30, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Jaren, so happy to hear it! Thanks for taking the time to share your experience with Jess, too. Our Treatment Specialists really pride themselves on making this process as easy as possible for patients. Hope you enjoyed your holiday weekend!

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Rated 5 out of 5 stars

Positive Experience

Jessica was very helpful and made the purchase of a hands and feet machine very easy. We purchased this machine for our son and have been using it for a few weeks. It is very easy to use!

November 23, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Andrea, thank you very much for sharing your experience! We're so glad to hear that Jessica made your experience as easy as possible. If you have any questions, don't hesitate to reach out to her. Have a Happy Thanksgiving : )

Rated 5 out of 5 stars

Dan Weiss

Dan helped me initiate my reimbursement process and went above and beyond to help me. He was very patient and respectful. Made it very easy to understand what was going on and what I had to do.

November 16, 2020
Unprompted review
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Reply from RA Fischer Co.

Thanks for the kind words, Mark. We really appreciate you taking the time to share your experience with others. Have a great week, and good luck with your ionto treatments!

Rated 5 out of 5 stars

Great product and exceptional customer service

Great product and exceptional customer service. I had EXTREME hyperhidrosis in hands and feet, so it took a month or so, but now it's down to nothing. I just use the machine once a week.

November 5, 2020
Unprompted review
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Reply from RA Fischer Co.

Hello Elena, thank you for sharing your story! We're so happy to hear that you're seeing results : ) Have a great rest of your week!

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