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Rated 5 out of 5 stars

First of all we were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy. Every staff member that we have been in contact with is always so happy a... See more

Rated 5 out of 5 stars

The product is great quality and the staff is very helpful/knowledgeable when I've had questions. The refill reminder emails are timely and very user friendly.

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 1 out of 5 stars

Mine have not been in a timely manner. I understand that Medicare is new with this program and am expressing a great deal of patience with this matter. They have to have a paper for permission to... See more

Company replied

Company details

  1. #22 of 36 best companies in Medical Equipment Supplier
  2. #9 of 20 best companies in Medical Equipment Manufacturer
  3. #3 of 7 best companies in Physiotherapy Equipment Supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


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4.5

Excellent

TrustScore 4.5 out of 5

196 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Thanks Dan and RA Fischer!

After struggling since high school with excessive sweating, I was able to find relief through the use of an RA Fischer Co iontophoresis machine. I was pleasantly shocked by the relief! Their customer service is friendly and prompt as well. I shipped my machine to RA Fischer when it stopped working. By the time it arrived to them, it was working again. They gave me new cords and shipped it back without charging me anything. The next time this happened, years later, Dan talked to me multiple times: troubleshooting the machine, sending me new cords, and giving me all my options. I ended up upgrading to The Fischer: Hands and Feet. With Dan's help I was able to work with a remote doctor to get a prescription in quickly. When we experience a hiccup, Dan took care of interfacing with the oncalldoc to clear it up. The new machine cut my treatment time in half, which has a HUGE impact on my ability to fit it into my busy life. Thanks Dan and RA Fischer! You have increased my quality of life more than I can say!

July 27, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi there, thank you so much for taking the time to share your story with us and the hyperhidrosis community. We're so happy to hear that you're seeing success with the Fischer and that's it's helped you get some time back out of your day. After all, time is priceless! : )

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Rated 5 out of 5 stars

So far so good

Jessica was extremely helpful and knowledge throughout the whole ordering process. The machine is very easy to use. So far i've use the Fischer 11 times. Seen a little improvement with my hands. Looking forward to greater improvements as the weeks continue, especially on my feet.

July 13, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Sarah, thanks so much for sharing your experience! Jessica's the best, isn't she? Feel free to reach out to her with any questions about your progress or treatment. There are always things we can talk you through to ensure you're using your iontophoresis device on the right settings, for the right amount of time, etc. Have a great week : )

Rated 5 out of 5 stars

RA Fischer Outstanding Patient Care

My daughter's physician recommended I reach out to RA Fischer to purchase an iontophoresis machine. Dan spent all the time I needed to be reassured to the safety and ease of using the device. After receiving it, Dan once again spent all the time I needed going thru how to set it up and use it. Actually it turned out to be very easy to set up and use. RA Fischer prides itself and delivers on outstanding patient care and not just a quick sale. I am completely confident in this device and I know if I have any questions or concerns, Dan is only a phone call away. I highly recommend RA Fischer Co.

July 1, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Pamela, thank you very much for taking the time to share your experience. We're so happy to hear that Dan was able to answer all of your questions. Good luck on your treatments and please let us know if there's anything else we can do for you.

Rated 5 out of 5 stars

Wonder experience!

My experience with RA Fischer was wonderful! Dan is the man! He helped answer all of my questions and concerns and made my buying experience more at ease. I definitely recommend RA Fischer. Excited for the future of taking more control of hyperhydrosis!

June 29, 2020
Unprompted review
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Reply from RA Fischer Co.

Thanks, Melinda! We loved your unboxing video : ) Please give us a call if you have any other questions!

Rated 5 out of 5 stars

IT WORKS

I had the first iontophoresis machine for my sweaty hands back in 2007 and it’s been working great for me to this day. My first and only one is still working, but I wanted the new iontophoresis machine because of the auto polarity switch feature which I think will save me time during treatments, and the fact that it doesn’t use the aluminum plates so it should be safer on the body. It’s costly but for the improved way of life it has given me, it’s all worth it. It’s kept my hands bone dry as long as I do the maintenance treatments every 1.5 weeks or so

May 29, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi there, we really appreciate you taking the time to share your story with other hyperhidrosis patients. We're so happy to hear that you're one of the 91% of people who see long-term success with our device. Have a great week!

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Rated 5 out of 5 stars

Great device

Great device. The MD-2 is a very solid machine. Fischer staff are super responsive and helpful. Will go back again!

April 15, 2020
Unprompted review
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Reply from RA Fischer Co.

Thanks for your feedback, PLR. We pride ourselves in our personal attention with Treatment Specialists who really care about patients like you. Enjoy the rest of your week.

Rated 5 out of 5 stars

friendly, helpful, and professional service!

RA Fischer’s representatives were very helpful, and made my experience easier in purchasing from them. They were quick to respond and very professional, great customer service all around!

April 14, 2020
Unprompted review
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Reply from RA Fischer Co.

Hello Sarah, thank you for your review. We appreciate you choosing RA Fischer and look forward to helping you see drier results!

Rated 5 out of 5 stars

Our daughter has had hyperhydrosis of…

Our daughter has had hyperhydrosis of the hands since she was born. She started using the Iontophoresis machine when she was in high school. If done consistently, her hands stay dry. This machine is the only thing that keeps her hands dry. She has tried Botox shots in her hands and topical Drysol and neither worked for her. We are, and have been, very please with this machine and have owned it for approximately 12 years. Excellent product and excellent customer service.

April 6, 2020
Unprompted review
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Reply from RA Fischer Co.

Thank you for sharing your story, Stelle. We're so happy to hear that our device has been able to help your daughter sweat-less for more than a decade now. We'll always be here to support the both of you no matter what the question or issue is. Have a great week!

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Rated 5 out of 5 stars

Fabulous experience!

Jessica at RA Fischer was wonderful to work with! She did all of the paperwork and guided us through the whole process. I couldn't have done it without her! My son has only been using the machine for a week, but has already noticed a marked decline in the amount of hand sweating. Absolutely recommend the machine as well as RA Fischer. Thank you!

January 24, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Annemarie, happy Friday! Thanks so much for your lovely review. We're so glad to hear that your son is already seeing results. We're always here for you if you have any questions. Have a great weekend!

Rated 5 out of 5 stars

Quest to Dryness!

Jessica was really helpful, understanding, and vigilant(with getting doctors papers) with helping me get the treatment i need. I received my equipment within a few days. One week in and positive responses experienced. Thank You so much

January 24, 2020
Unprompted review
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Reply from RA Fischer Co.

You're very welcome! Thank you for sharing your experience with other hyperhidrosis patients. If you have any questions, we're always here. Cheers to a sweat-free 2020 : )

Rated 5 out of 5 stars

Sarah was extremely helpful assisting…

RA Fischer Co was great to work with. Sarah was extremely helpful assisting me. Communication was easy and professional.

January 23, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Catherine, thanks for sharing your experience! We enjoyed helping your patient through the process of getting them an iontophoresis machine. Have a great weekend!

Rated 5 out of 5 stars

Excellent Experience

Working with Jessica at RA Fischer Co. to obtain this device could not have been easier. She coordinated with insurance on coverage, was responsive and courteous. It was a great experience.

The device itself is easy to use and way more effective then prior devices. So grateful RA Fischer worked with me to get this device. It is truly life changing.

January 17, 2020
Unprompted review
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Reply from RA Fischer Co.

Thanks for sharing your experience! So happy to hear that your Treatment Specialist Jessica was able to make the process easy for you. Here's to a new sweat-free you in 2020 : )

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Rated 5 out of 5 stars

Great customer service

Worked with Jessica on getting my iontophoresis device. She worked with me to troubleshoot my device and helped me get it up and running.

January 16, 2020
Unprompted review
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Reply from RA Fischer Co.

Hi Patrick, glad to hear your Treatment Specialist Jessica was able to help out! Thanks for taking the time to leave your review. Enjoy the rest of your week!

Rated 4 out of 5 stars

It works great

It works great, the only draw back is I get extremely itchy hands afterwards.

December 24, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Marie, glad to hear you're seeing results! Itching can sometimes be a sign of overuse. Please talk to your Treatment Specialist if you have any questions about your maintenance schedule.

Rated 5 out of 5 stars

No more sweaty hands!

I have been suffering from Hyperhidrosis for as long I could remember. I tried different products with no luck. Finally my dermatologist said I should try iontophoresis. I got in contact with with Ra Fischer and spoke with a representative and they quickly got the process started. I received my machine pretty quickly and was so excited and just amazed of how fast I saw results. I am so Thankful to Sarah A. @ Ra Fischer for helping me get my machine. The process was easy from beginning to end. Yeay to DRY hands!!!!!

December 16, 2019
Unprompted review
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Reply from RA Fischer Co.

Hi Alicia, thanks so much for sharing your experience! We're glad your Treatment Specialist Sarah was able to guide you through the insurance process. The even better news: you're seeing results! This year it'll be a New Year, New You for sure, Alicia! : )

Rated 5 out of 5 stars

Exceptional help working with insurance…

Exceptional help working with insurance and doctor. The iontophoresis machine has been a life changer for me. Drysol was annoying to use and becoming nearly impossible to find, the new machine works better, more convenient, and allows me to have dry hands and feet with use only once a week.

November 20, 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Tyler, thanks for taking the time to share your story. We're so glad that we could help you find a sweat solution that's convenient or your schedule - and works! Have a great rest of your week : )

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Rated 5 out of 5 stars

Nothing has worked better to stop the…

Nothing has worked better to stop the hand sweating.

November 14, 2019
Unprompted review
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Reply from RA Fischer Co.

Glad to hear you're seeing results, Sam! Enjoy the rest of your week and hope you have a great weekend : )

Rated 5 out of 5 stars

I have been battling palmar and plantar…

I have been battling palmar and plantar hyperhidrosis for as long as I can remember (now age 25). I tried Drysol, anticholingergics, Qbrexza, and Carpe lotion. They either dried out my hands too much to the point where they were cracking, caused too many adverse side effects that I didn't think were worth it, or just didn't control my sweating enough. I've even been hit with the, "You should practice mediating and stress relieving exercises which is probably why you're sweating so much." I understand the idea behind stress and anxiety causing excessive sweating, but you really know when its a problem when you're as relaxed as can be and randomly start sweating with no triggers. When I started to do my own online, amateur research on possible remedies, I came across RA Fischer's website and asked my dermatologist about iontophoresis. Surprisingly, they stated they had never heard of iontophoresis as a treatment method, and suggested the anticholinergics, botox injections, Qbrexza, etc. which they normally used as treatments. I tried those, and wasn't satisfied. So I reached out to RA Fischer online, and they were kind enough to answer all my questions in a timely manner, got in touch with my dermatologist, and checked if my insurance would cover the machine. After a couple months of paperwork to get a prescription for insurance to cover it, I received the machine. I'm only on my 6th session for my feet and am already noticing results. Something as simple as wearing sandals or a foot massage I would never even bother trying before because the sweat was embarrassing and demoralizing. Now, my boyfriend can massage my feet without a drop of sweat which is something really small to some, but an amazing achievement for me! I'd like to directly thank Jessica Batchelor for helping me get this product quickly so now I can pursue my career without being self-conscious about my condition. Thank you so much, Jessica, and thank you RA Fischer for helping people like me with hyperhidrosis :)

November 12, 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Jessica asked to respond to your review personally, Kenisha:

"Thank you Kenisha!!! I had such a good time chatting with you. Anytime you need anything you just hit me up and I'll be here for you. Now go enjoy yourself a foot massage!!"

Rated 5 out of 5 stars

Iontophoresis Device

HI!
Before discovering RA Fischer, I've been struggling with hyperhidrosis ever since high school. Ever since I discovered I had hyperhidrosis, I became very socially shy. I was too embarrassed from the excessive sweating on my hands and underarms, specially when I had to shake people's hands. The situation got even worse when I'm playing basketball games and during job interviews. Over the years, my doctor did prescribed with medicine like Drysol and I've been tried natural remedies to ease my hyperhidrosis. But sadly, none of them worked. I recently just found about RA Fischer and their Iontophoresis device a couple of months ago. I was very skeptical at first, but I finally decided to get it and the results were fantastic. I've been using the MD-1 Iontophoresis Device for like 2 weeks straight and my hands were dry. Honestly, I was really shocked! I was very happy with the results and ever since, I've been feeling very confident in myself.

I just want to give a shout-out to one of the treatment specialist, Jessica, at RA Fischer Co. Thanks for the wonderful communication and feedback! :)

November 11, 2019
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Michael, happy Monday! Your story is certainly a great start to our week : ) Thank you for sharing your experience, and we're so glad that Jessica exceeded your expectations. As part of National Hyperhidrosis Awareness Month, we're urging patients to share their stories just like this in hopes of reaching just one more person out there who's living with heavy sweat. Thanks again, Michael!

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