Hoping to take up drawing and painting in the loft when I retire.....was trying to get new ladders which folds and has side rails from top to bottom...the only ones I saw online where ones that had si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really excellent customer service. I rang to ask for some advice, got someone to speak to immediately. She was very clear and knowledgeable and followed through on her promise to check things out (it... See more
I bought a wooden ladder with a wide top bar to place against a wall and provide stability in use. It seems that a ladder is made to order, but I received e-mails to let me know it was ready for deliv... See more
I don't know the age of my loft ladders approximately 25 to 30 years old, and Ramsay's had no record of the serial no. I ordered the part that looked like mine and checked the measurements. It fit p... See more
Company details
- Ladder Supplier
- Aluminum Welder
- Construction Equipment Supplier
- Factory Equipment Supplier
- Manufacturer
- Metal Fabricator
Written by the company
Established as a limited company in 1946, we have been producing high quality ladders and access solutions from our head office and manufacturing facilities in Forfar, Scotland for over 79 years. We are a family-run business split into two divisions, Ramsay Ladders and Ramsay Access, allowing us to provide ladders and access solutions for a variety of sectors within the commercial and residential markets. Although renowned worldwide for our original Loft Ladder, our product range at Ramsay Ladders is as diverse as the purposes for which they are used for. Regardless of its purpose or the environment in which it is to be used, every product is designed with the latest innovations and manufactured to a standard that few companies can match.
Contact info
61 West High Street, DD8 1BG, Forfar , United Kingdom
- 01307 462255
- enquiries@ramsayladders.co.uk
- www.ramsayladders.co.uk
4.9
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These ladders are highly recommended.
I have been buying Ramsay ladders for years as they are the best ladders on the market.I know this as I am a window cleaner and use these every day. Excellent quality and first class service and delivery with good communication at all times.
Simon Entwistle.
November 28, 2023
Unprompted review
Great ladder good quality solid
Great ladder good quality solid. Arrived fast would recommend.
November 21, 2023
Unprompted review
Swiftly delivered and in a Ramsey…
Swiftly delivered and in a Ramsey ladder lorry too..
Excellent service & product
October 28, 2023
Great company to deal with and their…
Great company to deal with and their prices were very reasonable given the excellent quality of the roof ladder i purchased.
October 25, 2023
Superb service cannot compliment them…
Superb service cannot compliment them enough.
We had a small on site fitting issue which the team fixed without any problems
October 10, 2023
Ordered a ladder for a bunkbed we have…
Ordered a ladder for a bunkbed we have constructed, great quality and quick delivery!
October 9, 2023
Ladder delivered within a few weeks and…
Ladder delivered within a few weeks and communication with the delivery guy was great. Good ladders, can highly recommend.
September 30, 2023
Rolls Royce of loft ladders
From first contact everyone is so helpful and professional including the delivery guy.
First class company and first class product would recommend to everyone.
September 26, 2023
Did what they said they would do.
Order process was competent and delivery make when scheduled. Good service.
September 25, 2023
Excellent shelf ladder and exquisite service
Very well made shelf ladder, sturdy and good looking, with extremely confortable threads. Exquisite service, offering customised size aluminium handrails, clear varnish applied at no extra cost, good quality rubber feet installed for a reasonable fee, and incredibly fast delivery from the North-East of Scotland all the way to the South-East of England. The ladder arrived extremely well packaged, with the handrails left unattached, so I can place them in the desired position (sturdy bolts included). I was permanently kept informed about the progression of the order, and although the initial delivery date was estimated at 4 weeks, the product arrived within just a few days. A very impressive service, and a company whose standards should set an example for the whole country.
October 12, 2023
Unprompted review
Brilliant product for the price
Brilliant product for the price, delivered in great time. definitely use again on future builds.
September 13, 2023
Sent out missing part quickly.
September 20, 2023
Excellent online service
Excellent online service. Great delivery on time. Good quality ladders 🪜 . Thanks guys.
September 13, 2023
High quality ladder supplied in record…
High quality ladder supplied in record quick time. Great company to deal with - recommended!
September 28, 2023
Unprompted review
Good product; excellent service
The only company that could supply feet for my very old ladder; some slight adjustments were needed but it was easy to do. Very good product at reasonable prices. Delivery time was excellent.
August 19, 2023
Good Service
Although a mistake was made in the order it was promptly rectified and the loft pole works well and is light to handle; hence five stars.
August 2, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.