randjleather.co.uk Reviews 

134
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional showroom staff, noting that personnel provide great guidance without applying heavy sales pressure during visits. Buyers also highlight the exceptional delivery service, mentioning that the teams are extremely polite, highly efficient, and very careful when positioning furniture in their homes. However, some customers also noted occasional long wait times before their furniture was finally delivered. A few reviewers additionally experienced minor delivery hiccups, such as initial address confusion or packaging that had not been fully removed. Furthermore, people mentioned that items occasionally required extra maneuvering to fit through tight spaces during drop-off.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting both showroom employees and delivery teams.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that staff members are consistently... See more

Service

People report positive experiences with service, highlighting efficient, speedy, and friendly deliveries.... See more

Product

Consumers find product quality to be exceptional, expressing delight with the comfort, color, and superb... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with superb suites and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional. My mum is 91 years old & was delighted with the care & professi... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more

Rated 5 out of 5 stars

Had my sofa's delivered in October during Storm Amy and the guys were fantastic, very professional and extremely friendly. As was the manager of the Uddingston store, very professional, friendly and t... See more


4.8

Excellent

TrustScore 5 out of 5

134 reviews

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4.8

All reviews

(134)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

R and J Leather delivery

R and J Leather delivered my recliner and recliner set all the way from Scotland to Calne in Wiltshire Jamie and Kyle were extremely professional in setting every thing up and explaining the controls. Would recommend R & J Leather as they can deliver all the way from Scotland to the West of England!!

November 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Thank you to James & Jamie

Thank you to James & Jamie, my delivery men. They were here on time, respectful of my property, and very friendly. Great experience! Thank you, R&J Leather. Delighted with my suite.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Had my sofa's delivered in October…

Had my sofa's delivered in October during Storm Amy and the guys were fantastic, very professional and extremely friendly. As was the manager of the Uddingston store, very professional, friendly and took time to chat with us. Would definitely recommend this store. The sofas are beautifully made and I absolutely love them. Big thanks to R&J leather.

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

New Suite Delivery

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen.
Delivery was excellent 2 lads James& Jamie really helpful, polite and professional. Positioned suite where I asked them, and gave advice on cleaning and care. There a credit to R &J so these guys swung you back to a 5 star review!!!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

We visited your Uddingston branch on …

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff hound you all the time, she said she was nearby if we needed her. I found this gave us the freedom to browse at our leisure. She let us take leather examples outside to get the true colour in natural light which was great. This enabled us to make a decision and we ended up ordering a suite. She even offered us a cuppa while we were trying to decide which colour to go for. Overall this was a much more pleasant experience than some other stores.

September 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Bought a 3

Bought a 3, 2 @ 1 with two large foot stools before COVID lockdown and they still look like new , bought from Uddingston store and lady salesperson was so helpful, only thought about it now as so many people commenting on sofas

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Ordered a suite in March and was told it would be here August or Early September however it came during the 2nd week July, great service pleasant staff.

July 16, 2025
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Rated 5 out of 5 stars

A first class experience at R&J.

My wife and I visited the Uddingston showroom today to purchase a Lazy Boy recliner. As on previous visits we were met with the same friendly welcome from Elaine. She was extremely helpful and took time to show, explain and discuss the alternatives available. We were well looked after during our visit and delighted with all the help and advice given. Many thanks.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

A welcoming shop

Just ordered a leather suite from R&J, Uddingston branch, this afternoon.
Served by Elaine. She was so welcoming and had all the time in the world for all my questions and indecisions. Nothing was too much trouble.

February 12, 2025
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Rated 5 out of 5 stars

Great help.

Had a really good look around the showroom and although I didn't eventually find my dream suite I got loads of help from Elaine who couldn't have been nicer. Gave me lots of good advice and can't recommend her highly enough.

January 30, 2025
Unprompted review

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