randjleather.co.uk Reviews 

134
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional showroom staff, noting that personnel provide great guidance without applying heavy sales pressure during visits. Buyers also highlight the exceptional delivery service, mentioning that the teams are extremely polite, highly efficient, and very careful when positioning furniture in their homes. However, some customers also noted occasional long wait times before their furniture was finally delivered. A few reviewers additionally experienced minor delivery hiccups, such as initial address confusion or packaging that had not been fully removed. Furthermore, people mentioned that items occasionally required extra maneuvering to fit through tight spaces during drop-off.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting both showroom employees and delivery teams.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that staff members are consistently... See more

Service

People report positive experiences with service, highlighting efficient, speedy, and friendly deliveries.... See more

Product

Consumers find product quality to be exceptional, expressing delight with the comfort, color, and superb... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with superb suites and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional. My mum is 91 years old & was delighted with the care & professi... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more

Rated 5 out of 5 stars

Had my sofa's delivered in October during Storm Amy and the guys were fantastic, very professional and extremely friendly. As was the manager of the Uddingston store, very professional, friendly and t... See more


4.8

Excellent

TrustScore 5 out of 5

134 reviews

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4.8

All reviews

(134)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

The service provided by the shop staff and the two men, James and Grant who delivered the suite. They set the whole thing up, checked the electric recliners were working. They also asked exactly where we wanted things placed. Two very pleasant, accimmodating individuals. Definitely five stars

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

The Uddingston Store

Visited the Uddingston store today. Allowed to browse without heavy sales pressure, my pet hate. Elaine made our experience a pleasant one!
Elaine provided assistance where needed. She was pleasant and engaging. I throughly recommend R&J Leather and commend Elaine for her customer service.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

The lovely staff at R&J leather

The ladies in the Hamilton Store Lorraine and Pauline were very helpful and professional.
The delivery men James and Grant were excellent also very professional. Great guys, nothing was too much for them.
All the staff we dealt with were lovely.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing.

Ordered our new couch on 17th Oct 2025 at Hamilton branch. New couch delivered on 20th March 2026. Delivered by James and Grant who were amazing, so friendly and polite. 1st class service. Love our new couch too.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

delivery

delivery guys James and Grant were polite, friendly,when putting suite together showed us how to work recliners cleaned up all packaging also took our old suite away for disposal

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Mr & Mrs Scott

When visiting your Hamilton store we were
Approached by Pauline who was extremely helpful and her advice led us to order our leather sofas. They were delivered by James and Jamie who took great care and made sure that they were assembled and took all packaging away. We are very happy with R & J Leather and would definitely recommend them.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Elaine

First class service from Elaine at the Uddingston showroom.
We purchased our new leather suite , hassle feee , smooth transaction.
Thanks again
Mr and Mrs Skillen

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Would highly recommend R&J Excellent…

Would highly recommend R&J Leather. Excellent customer service, delivery date met, telephoned on the day of delivery with time slot and delivered by Jamie and James who were brilliant very friendly and they positioned the suite exactly where we wanted.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from R & J…

Excellent customer service from R & J leather (Hamilton) from the date I placed my order to the delivery by 2 fantastic staff - James and Jamie who were very professional in the way they delivered my sofas into my home.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customers

Sofas were purchased from Hamilton store, customer service was exactly what we wanted. Advice and enquiries responded to promptly and otherwise we were allowed to browse at our leisure. Perfect.
Delivery guys James, Jamie and Steven were friendly and competent throughout, positioning the sofas where we wanted them and removing all packaging.

January 29, 2026
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Rated 5 out of 5 stars

Great customer service

Fantastic experience from choosing suite to the delivery. Elaine in the Uddingston showroom was very helpful and patient with her recommendations to my mum who is elderly and wanted a specific style.
James and Jamie were very polite and proficient with the delivery. They checked over the suite and ensured recliners were working before leaving. Great customer service all round.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from R & Leather

Excellent service from R & Leather, absolutely delighted my new leather suite. From the sales lady in the showroom from Udfingston Pauline, to the delivery guys David and his colleague. Extremely professional and courteous.

December 3, 2025
Unprompted review

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