Rapid Paints UK Reviews 

211
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers had a great experience with this company. Consumers consistently praise the exceptional quality of the paints, noting that they provide smooth finishes, excellent coverage, and precise color matches for various automotive and household projects. People also appreciate the very reasonable pricing, professional support, and consistently quick delivery services that ensure orders arrive safely and right on time. Some reviewers were not happy with occasional problems involving incorrect shades being shipped, poor communication, or unexpected delivery delays during transit. A few customers additionally mentioned frustrating difficulties when trying to secure refunds or dealing with damaged containers upon arrival.

What people talk about most

Product

People report positive experiences with product, frequently praising the excellent quality, reasonable... See more

Quality

Users describe positive interactions with quality, highlighting high-grade finishes and precise color matches... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that packages arrive quickly and... See more

Service

Reviewers highlight positive aspects of service, frequently expressing great satisfaction with the fast... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates and some of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Rapid paints several times now, the delivery is always very quick, the prices have been some of the cheapest. Their direct to gloss paint I've been using has been excellent, great vibrant... See more

Rated 5 out of 5 stars

Rapid Paints is one, if not the best and only company I buy my products from. The quality of paint is above the rest, easy application, smooth and perfect finish everytime. Amazing value for money and... See more

Rated 5 out of 5 stars

I have been using Rapid Paints for about 3 years now and I have always been delighted with their pricing, service and quality of product. At my local paint supplier, I typically end up paying around... See more

Rated 5 out of 5 stars

Excellent service provided with the item being well packaged and delivered on time. The paint itself is of excellent quality giving a perfect finish, all at a very reasonable price. I've bought paint... See more


Company details

  1. Paint Store
  2. Automotive Repair Equipment Wholesaler
  3. Paint Manufacturer

Written by the company

We supply the trade and public with thousands of automotive, commercial and industrial refinishing products.


Contact info

4.1

Great

TrustScore 4 out of 5

211 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(211)

67 reviews in the last 12 months

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Rated 1 out of 5 stars

The next-day delivery is not guaranteed…

The next-day delivery is not guaranteed or even attempted!! I have asked for a refund for the next-day delivery that I requested and paid for, but I know they will never refund it. This is the second time I have used this company, and the second time they have failed to deliver on time. If you want a next-day service, do not use them. [EDIT] They have confirmed, they will not refund as the next day delivery is not guranteed, I understand that it may be out of their control, hence they can't guarantee it, however, they can stand their ground and I'll continue to think they are an awful company to deal with!

January 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Placed an order and paid extra for…

Placed an order and paid extra for Express Next Day Delivery. The order did not arrive, I checked the tracking to find that it had only been received boy the courier at the end of the day it was due to be delivered. I used the 'Live Chat' service on the website only to be informed that 'It's not our fault, we are not responsible, the courier has told us they will deliver in 24 to 48 hours'. They just could not see that this was unacceptable!! Dreadful service, I will definitely never use them again

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Always top quality and service

I have purchased paints from Rapid a number of times and always been happy with the quality and service - in fact, with my recent purchase there was a problem with an offer voucher, but, no problem - all sorted quickly and efficiently - highly recommend if you want quality & service.

November 21, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered next day delivery at 8am on…

I ordered next day delivery at 8am on Tuesday and it now won't be here until Friday. Have paid for the next day delivery service and wont be refunded until they speak to the courier. Not my problem their courier or them have messed this up. Terrible service.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

People to use for quality job.

Used a touch up kit on small marks on Seat Leon. Results were excellent, with good colour match,& finish. Had spray cans + lacquer while ago from Rapid for Passat, covered a wing with great success.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Fast service excellent paint match…

Fast service excellent paint match hassel free highly recommend I always get My paint from these guys you won't be disappointed keep up the good work 5 star service ⭐️⭐️⭐️⭐️⭐️

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with. 5 star

The last 4 weeks I've been doing a paint job on my old 1950 Dodge, shoped around and found Raid Paints too be very competitive on pricing so I've been ordering from them since, so far 5 separate orders.

Firstly the speed of the delivery is just great, normally 2 days after the order I have it.

Secondly, I did have an issue with some paint and although I expected to be given excuses after a few emails, photos and general chat the issue was resolved and I now have the paint I need.

Overall I cannot fault this company, in this day and age it's really reassuring to have a company that listens and then solves issues.

I would not hesitate to recommend Rapid Paints UK for all your painting supplies. Great company, 5 star.

November 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service from Rapid Paints

Great service from Rapid Paints. My order arrived very promptly and well packaged. Quality was high and price was very reasonable compared to others, especially delivery. Highly recommend 👍

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and goods

This is a fantastic company to deal with. I purchased touch up paint, spray can and emery paper.
All arrived quickly and well packed. Paint was a perfect match for my car.
Will certainly purchase from this company again.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Rapid Paints

Always on hand to help with any questions that you have. Great customer service and fast delivery times. Ordered multiple times and never have any issues. Would definitely recommend!!

October 28, 2024
Unprompted review
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Rated 5 out of 5 stars

I've purchased Items from rapid Paints…

I've purchased Items from rapid Paints over a couple of years now,I can say I've had no issues at all, they have been very good and provided a fast delivery service, I have rapid paints in my order book I aways check them out first before placing any automotive orders.
Well done rapid Paints .

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Neat basecoat supply

Very helpful in working out the colour from the vehicle vin and reg numbers.
Very fast delivery and well packaged.
Perfect colour match.
Fully satisfied in every way.

September 14, 2024
Unprompted review

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