Rat Betty Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the stunning and unique jewelry designs, noting that the overall craftsmanship is truly top-notch. Customers are genuinely happy with how incredibly helpful the support team is when sorting out sizing questions or product exchanges. Shoppers also adore the gorgeous packaging, mentioning that every order arrives wonderfully presented and ready for special holiday gifting. Consumers consistently find the pieces comfortable to wear, highly durable, and offering wonderful value for birthdays and celebrations. Many enthusiastic buyers express a strong desire to continue purchasing more beautiful items in the future.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the unique designs and top-notch... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as exceptionally helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was extremely nervous about sizing. They were more helpful than I ever could’ve imagined. I was able to send them videos of me wearing different size rings from my sizing kit and they were able to r... See more

Rated 5 out of 5 stars

Fast delivery, super helpful custom service even when thing doesn’t turn out as expected. And big + for using recycled silver etcetera and also donates some money on each sold item to charity.. Fo... See more

Company replied

Rated 5 out of 5 stars

I had 3 Rat Betty rings in my online basket for years. Every time I saw the ads pop up I'd get mesmerised by the site and so so tempted to buy these 3 I kept coming back to, but just couldn't justify... See more

Company replied

Rated 5 out of 5 stars

My daughters are massive fans of their jewellery and I am often buying for birthdays and Xmas. The designs are so unique and beautiful. Everything we have bought has been made very well and are well... See more

Company replied


Company details

  1. Jeweler

Written by the company

Rat Betty is an independent jewellery brand. The pieces are designed & handmade in Brighton, UK. Our commitment is to make original jewellery and promote best practices in material sourcing and social responsibility.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(216)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant jewellery and customer care

Needed a custom order in time for Christmas, even though time was tight, the order was filled in plenty of time. The items are beautiful, very tactile and you can see they are unique, hand-crafted items. Very satisfied customer who will be returning for more! Thank you, Rat Betty!

December 13, 2024
Unprompted review
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Reply from Rat Betty

Thanks very much for the order and for the kind review!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. It took faster than expected to get the beautiful ring to me. It was perfect, sits very comfortably. This is my second purchase from Ratbetty and I will be coming back for more!

November 15, 2024
Unprompted review
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Reply from Rat Betty

Thanks so much Alexandra 🙂

Rated 5 out of 5 stars

Great Jewellery Great Service

Fabulous rings, unique, edgy and high quality. I have several rat betty rings and the customer service is always great. They keep you in the loop with how your order is progressing and delivery is super quick. Thank you Dan @ Rat Betty 🙌

December 16, 2024
Unprompted review
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Reply from Rat Betty

Thanks so much Liya 🙂

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Rated 5 out of 5 stars

10/10 would recommend!

The rings are lovely! It was easy to find sizes and to order. I love that the rings are ethically produced both socially and environmentally.

September 16, 2024
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Reply from Rat Betty

Thanks so much for the kind review Klara!

Rated 5 out of 5 stars

LOVE

I have been wanting a piece from RB for soooo long and finally did it- let’s just say I’m in love. My bf and I got the ‘love you’ ring as promise rings for our Xmas gifts to one another. The quality, shipping time, and fit is perfect. Highly recommend getting yourself or loved ones a gift from RB, you will not regret it(:

December 11, 2024
Unprompted review
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Reply from Rat Betty

Thanks so much Claryce ❤️

Rated 5 out of 5 stars

Amazing company

Amazing company that produces beautiful jewellery and communicates really well with their customers!

September 12, 2024
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Reply from Rat Betty

Thanks for the kind review Marie!

Rated 2 out of 5 stars

Lack of quality

It took a while to arrive, but since it was made upon order it is understandable. However, the loop on the pendant broke after only 1, 5 months of wear. A shame since it was a gift and wasn't that cheap…

September 10, 2024
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Reply from Rat Betty

Hey Ida please email info@ratbetty.com with your order number (or the name of the person that gifted it to you) and a photo of the broken pendant! We'd be happy to sort a replacement or repair for you asap :)

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Rated 5 out of 5 stars

Amazing work

Personally I own two rings from rat betty and a necklace. The quality is amazing and you can tell that the jewelry are made with lots of love and the designs are really unique. Also it's really important that the jewelry are not only sustainable but also ethically made. Honestly, marvelous work and congrats to the team that are making these unique piecies!

September 4, 2024
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Reply from Rat Betty

Thanks so much for the support Vasiliki!!

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Rated 5 out of 5 stars

Exceeds Expectations

I’ve been following Rat Betty for years and finally took the plunge when they dropped the ogling skull rings. I could not be happier with the product, timeline, and customer service. The instructions for sizing were perfect, the ring came packaged beautifully, and the ring exceeds my expectations. I’m also thrilled that Rat Betty focuses on sustainability with their sourcing practices. I know now that I will absolutely be a returning customer.

November 14, 2024
Unprompted review
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Reply from Rat Betty

Thanks so much for the kind review Chloe!!! 💗

Rated 5 out of 5 stars

amazing service❤️

My boyfriend got me a ring for my birthday but unfortunately size was too big so wrote to customer service asking if I could get i resized. Phoebe has been the best, super quick reply and been very helpful with the sizing. Received my resized ring and could not be happier. Thank you so much, highly recommend!

October 22, 2024
Unprompted review
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Reply from Rat Betty

Thanks so much Francesca ❤️❤️

Rated 5 out of 5 stars

Amazing !!

I didn’t check my delivery time, and reached out as I was worried it wouldn’t arrive in time for a birthday present. I was responded to so quickly by Phoebe who was very understanding and helped get it to me quickly. It’s beautiful and I can’t wait to gift it!! Also arrived so well packaged (enough for me to give it a Quick Look before wrapping it up!) amazing service thanks so much :)

October 12, 2024
Unprompted review
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Reply from Rat Betty

Thanks so much Alicia!! ❤️

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Rated 5 out of 5 stars

Ordered a small skull ring for pinky…

Ordered a small skull ring for pinky finger ( the black hand cast skull motif) to remember my dear mum telling me life’s too short enjoy it 🥰
Lovely ring , beautifully made and posted next day delivery after being made , which was less than three weeks .perfect.

September 19, 2024
Unprompted review
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Reply from Rat Betty

Thanks so much for the kind words Andy ❤️

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