Rat Betty Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the stunning and unique jewelry designs, noting that the overall craftsmanship is truly top-notch. Customers are genuinely happy with how incredibly helpful the support team is when sorting out sizing questions or product exchanges. Shoppers also adore the gorgeous packaging, mentioning that every order arrives wonderfully presented and ready for special holiday gifting. Consumers consistently find the pieces comfortable to wear, highly durable, and offering wonderful value for birthdays and celebrations. Many enthusiastic buyers express a strong desire to continue purchasing more beautiful items in the future.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the unique designs and top-notch... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as exceptionally helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was extremely nervous about sizing. They were more helpful than I ever could’ve imagined. I was able to send them videos of me wearing different size rings from my sizing kit and they were able to r... See more

Rated 5 out of 5 stars

Fast delivery, super helpful custom service even when thing doesn’t turn out as expected. And big + for using recycled silver etcetera and also donates some money on each sold item to charity.. Fo... See more

Company replied

Rated 5 out of 5 stars

I had 3 Rat Betty rings in my online basket for years. Every time I saw the ads pop up I'd get mesmerised by the site and so so tempted to buy these 3 I kept coming back to, but just couldn't justify... See more

Company replied

Rated 5 out of 5 stars

My daughters are massive fans of their jewellery and I am often buying for birthdays and Xmas. The designs are so unique and beautiful. Everything we have bought has been made very well and are well... See more

Company replied


Company details

  1. Jeweler

Written by the company

Rat Betty is an independent jewellery brand. The pieces are designed & handmade in Brighton, UK. Our commitment is to make original jewellery and promote best practices in material sourcing and social responsibility.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(216)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rat Betty are my favourite jewellers

Rat Betty are my favourite jewellers, they go out the way to help you and the items are always stunning and amazing quality, I highly reccomend them

May 17, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the kind review Megan!!!!! ❤️

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Rated 5 out of 5 stars

Thank you Rat Betty

My ring is such good quality and Dan was so helpful and communicative when I needed to order another size. I absolutely love my purchase! Thank you so much rat Betty team!

May 6, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the lovely review Em!!! Glad you're happy with the ring 😀

Rated 5 out of 5 stars

Amazing company!

Amazing company!
Second ring I’ve purchased and it’s utter perfection!
Dan was so helpful to deal with and got my ring to me so quickly!

May 4, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the kind review Abbey 😀

Rated 5 out of 5 stars

Rat Betty are the best!!!

Rat Betty are the best!!!

I've ordered from them a few times and have always been super happy with the products and the overall experience! I recently ordered a ring which was slightly too small so got in touch and Dan was super helpful, I sent the ring back for resizing and received the new ring within a couple of days! Cannot recommend them enough!

March 12, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the nice review Harvey!! 😀

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Rated 5 out of 5 stars

Small Wonky Flower Ring

I ordered the small wonky flower ring and I love the design. Unfortunately the ring needed to be resized, but Dan was amazing at responding to my exchange request and also managed to get the new ring back out to me really quickly!

March 3, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the order and nice review Maxwell!! 😀

Rated 5 out of 5 stars

Unlucky Ring

Ordered the unlucky ring for my girlfriend for Valentines Day. The quality and fit is unreal and she loves it. Communication from Dan was brilliant, would definitely recommend.

February 23, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the kind review David! Glad your girlfriend is happy with the ring 😀

Rated 5 out of 5 stars

gorgeous seller w gorgeous products

gorgeous seller w gorgeous products! so fab at communication and super quick at sending and resizing stuff too. love my ring sm <3 tysm xx

February 16, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the review Danni!!! Glad you're happy with your ring ❤️ ❤️

Rated 5 out of 5 stars

Make my stumpy fingers look snazzy

Make my stumpy fingers look snazzy. Rings are so cool and of great quality. Customer service great, very friendly, quick and happy to help. Defo recommend :)

February 16, 2022
Unprompted review
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Reply from Rat Betty

😄 thanks for the lovely review Peggy!! ❤️

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Rated 5 out of 5 stars

A lovey company to order from

A lovey company to order from - really helpful when I needed a size exchange and had prompt customer support and posting :) Would definitely recommend

February 9, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the order and lovely review Megan ❤️ ❤️

Rated 5 out of 5 stars

Ordered two rings from them

Ordered two rings from them, one didn’t fit. The whole process of exchange went smoothly, they were fast to respond to my emails and even manage to exchange my ring faster than it was supposed to. Love the rings and can’t wait to order from them again!

February 8, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the lovely review, glad you're happy with the rings ❤️

Rated 5 out of 5 stars

We are becoming collectors...

Love the jewellery and customer service is amazing. We are becoming Rat Betty collectors. 🥰

My wxfe lost an earring outside when it came undone, and RB were amazing about replacing it with the newer sturdy earring style. It took us a while to post the old one back because of life, and they were super patient and responsive. Amazing service.

February 7, 2022
Unprompted review
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Reply from Rat Betty

Thank you for the kind review and support Al!!! We love adding to your wxfe and your collection 😀 ❤️ ❤️

Rated 5 out of 5 stars

Just the absolute best!

Just the absolute best!! The brand is incredible and the customer service was the kindest I’ve ever experienced. My ring was sadly too small but they were so helpful and understanding and the exchange process itself was really quick. Now the rings perfect and I couldn’t be happier! Will 100% be adding to my collection soon! Thank you Rat Betty team!

February 7, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the order and the review Katherine ❤️ ❤️

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Rated 5 out of 5 stars

Ring Resize

Returned ring for a resize, got it back promptly. Great customer service :)

January 30, 2022
Unprompted review
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Reply from Rat Betty

Thanks for the nice review Batu!! 🙂

Rated 5 out of 5 stars

Most caring service!

Honestly the kindest and most caring service! The products are amazing!

January 28, 2022
Unprompted review
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Reply from Rat Betty

Thank you for the support and nice review Max!!!!! 😀

Rated 5 out of 5 stars

These guys are absolutely incredible

These guys are absolutely incredible! Had a few issues with my local delivery office and Rat Betty have been nothing short of incredible in helping me with the order. Ordered the wrong size and once I sent that one back they sent me the correct size I needed the next day! 10/10 service, 10/10 products. Cannot thank you guys enough for all the help, the rings are beautiful and I will be buying a lot more! Once again, THANK YOU!

January 26, 2022
Unprompted review
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Reply from Rat Betty

Thanks for the lovely review Gareth!!! ❤️

Rated 5 out of 5 stars

Great customer service

I bought a ring as a gift and the recipient loved it! The only problem was we got the size wrong so we got in touch to ask for a resize and the process was super quick and easy! Such friendly service and really felt prioritised. Lovely company and great product

January 25, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the nice review Freddy!! ❤️

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Rated 5 out of 5 stars

Great!

I love Rat Betty designs and I bought a Cyclops ring as a gift. The ring is great, well made and excellent quality. I had to exchange for a different size which was made really easy and communication was friendly and efficient. Thank you!

January 23, 2022
Unprompted review
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Reply from Rat Betty

Thanks for the order and the lovely review Liz!!! 🙂

Rated 5 out of 5 stars

Simply divine quality & service 10/10

Quality, service and correspondence was EXCELLENT! I’d been wanting to buy a ring from Rat Betty for ages and was so excited when it arrived (it looks majestic!!). Mistakenly I’d ordered the wrong size, but Dan was SO HELPFUL in helping me to return the item, adjust the size and send back the ring - swiftly and with great humour too. I couldn’t recommend Rat Betty highly enough and am so excited for my next purchase. Thank you, thank you!

January 22, 2022
Unprompted review
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Reply from Rat Betty

Thanks for the lovely review & the order Sasha!! Glad you're happy with your ring!

Rated 5 out of 5 stars

Friendly & super fast customer service

I am so impressed with Rat Betty’s customer service. I had to exchange my ring for another size, and they were so helpful and quick! I am so in love with my ring and I will definitely be making more purchases in the future :)

January 21, 2022
Unprompted review
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Reply from Rat Betty

Thanks so much for the order and the kind review Rosie! Glad you're happy with your ring 😀

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