Rated People Reviews 

19,565
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 818 reviews, reviewers had a great experience with this company. Customers frequently praise the professional and friendly staff for their quick response times, making it easy to arrange necessary home repairs and maintenance tasks. Many consumers appreciate the smooth communication, tidy workspace management, and reasonable pricing, noting that various jobs are completed promptly and to a very high standard. However, some people mentioned difficulties with customer support and communication, reporting that it was extremely hard to get in touch or receive helpful replies when issues arose. Some reviewers were not happy with unexpected financial charges or poor workmanship from certain independent tradespeople connected through the platform.

What people talk about most

Service

Customers had positive experiences with service, noting that it was quick and easy to find reliable... See more

Staff

Reviewers highlight positive aspects of staff, noting that workers are consistently punctual, professional,... See more

Price

Reviewers mention ambiguous feedback about price, reflecting a wide range of differing experiences. While... See more

Response time

Clients share ambiguous opinions on response time. On one hand, many reviewers praise the exceptionally quick... See more

Customer communications

Customers consistently note ambiguous experiences with contact, as opinions are heavily divided. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more

Company replied

Rated 5 out of 5 stars

Shoddy workmanship.Fence not upright. Fence not secured to posts.Did not clean up properly.Took me 2 hours to rectify.Have photo/video proof. Will have to employ someone to correct faults.81 year old... See more

Rated 5 out of 5 stars

Needed a window specialist urgently to repair bent scissor hinges on wooden casement. Mith came promptly as promised, did a very tidy and professional job at a fair price. Very courteous and helpful.... See more

Company replied

Rated 5 out of 5 stars

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

About Rated People

Written by the company

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
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Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

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Contact info

3.8

Great

TrustScore 4 out of 5

20K reviews

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Asks customers to review

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3.8

All reviews

(19,565)

797 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't trust. It's a scam.

Hi traders, Don't trust this company (Rated people trades) They promised a lot of work in your area but as soon as you registered with them and make the first payment you won't receive any job from them. But they will try to charge £118.80 without your concern. So again traders just be aware of this scam.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I posted a job for my daughter for her…

I posted a job for my daughter for her toilet not flushing every time.
And straight away Ian was on the case, texted me and was there within a couple of hours, gave us an explanation as to what was wrong and fixed it in quickly.
I always use rated people for any issue we have.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had a dripping cistern

I had a dripping cistern, which must have been leaking for s few days judging by the amount of water on the floor.
It was 8 a.m After a bit of a panic I put the problem on trust a trader and within minutes Curtis phoned me from Evans Plumbing Solutions and said he could be with me about 2pm. Two minutes past 2 he arrived. He looked at what was causing it, told me exactly what was wrong. I told him to carry on and fix it. He did it and left no mess. Everything was put back as it should be. Brilliant service. In my.phone as my go to plumber.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Worse platform

Worse platform, I do not recomend. I paid 2 month subscription and I was never able to acces leads. For a whole month they told me they will sort it out. I cancelled my subscription after a month not being able to use the platform and they still charged me for a second month after my cancellation. They have no valid phone numbers to contact them, I've emailed them several times and I get no reply. DO NOT USE if you don't want to lose money.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

My garden was getting me down

My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30 minutes. Garden tidied and high pressure clean to rear garden patio and side driveway. A weed suppressant was applied and garden looks great. Not cheap but three men and equipment plus materials and an instant transformation it seemed fair. Great service and good turn around time.

July 20, 2026
Rated 5 out of 5 stars

We needed a plumber

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed the job out for tender.
I had 3 responses within 30 minutes and offered the job to Victor (Starhelp) having looked at his previous reviews.
I would recommend using 'Rated People' and will not hesitate to use the site again myself.
The site was easy to navigate/use

July 22, 2026
Rated 5 out of 5 stars

Easy to post the job online

Easy to post the job online, including uploading photos. Good communication from the trades person who completed the job to my satisfaction. An easy platform to use.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

With in a few days

With in a few days I was having my flat packs put together. The workers worked well no mess or tidying up to be done. They stayed until the job was done. So I wasn't left with things half done. I live on my own so it can be daunting. But these guys were a pleasure to open my door to.

July 10, 2026
Unprompted review
Rated 3 out of 5 stars

A good idea but an imperfect system.

I instantly received three interested parties all wishing to quote for the job I posted. They also immediately called on the phone, which surprised me, as I didn’t think I had invited any of them to quote. Nobody else can express an interest once you get three that do. However, two of the three were clearly chancers who had not read about the job and not seen the photographs. One of them told me there weren’t any photos attached, which simply wasn’t the case. Anyway, it’s certainly not a perfect system, but I am ultimately satisfied, as one of the tradesmen who responded did a very good job for me at a price I was comfortable paying and had broadly expected. My feedback to Rated People - allow people to reject interested parties which then means others can respond, and find a way to stop people making contact for jobs that they haven’t bothered to even look at. Also maybe allow more people to express an interest, maybe 5, as 3 seems a low number when you consider the time wasters you’ll have to sift out.

July 13, 2026
Rated 3 out of 5 stars

About 10 years ago, this was a great website for finding work. Unfortunately, that’s no longer the case. Back then, there were 40–60, sometimes even over 100 jobs posted every day. Now there are only

About 10 years ago, this was a great website for finding work. Unfortunately, that’s no longer the case. Back then, there were 40–60, sometimes even over 100 jobs posted every day. Now there are only around 4–10.

I had to register with MyBuilder because there are about 10 times more jobs available there. The only reason I’m still keeping this account is because I have 160 reviews here.

July 16, 2026
Unprompted review

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