Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more
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Shoddy workmanship.Fence not upright. Fence not secured to posts.Did not clean up properly.Took me 2 hours to rectify.Have photo/video proof. Will have to employ someone to correct faults.81 year old... See more
Needed a window specialist urgently to repair bent scissor hinges on wooden casement. Mith came promptly as promised, did a very tidy and professional job at a fair price. Very courteous and helpful.... See more
Company replied
Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more
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About Rated People
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3.8
Great
20K reviews
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Bradley the electrician was punctual…
Bradley the electrician was punctual efficient and communicated really effectively
He was very quick and tidy
Price was a bit more than l expected but l guess that’s the rate these tradesman command
He was friendly and polite overall excellent would have him again definitely recommend
May 21, 2026
Reply from Rated People
Hi,
We're so glad to hear about your positive experience with the traders service! We appreciate your kind words regarding their efficiency and communication.
Many Thanks,
The Rated People Team
I used a company called PJM roofing
I used a company called PJM roofing. The job they did failed after 5 days. I have asked them for two weeks to help repair with no resolution. You support these cowboys...why. £600 wasted
May 1, 2026
Unprompted review
Reply from Rated People
Hi Steve,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations. We understand how disappointing it can be when a job doesn't go as planned, particularly when you've invested time and effort into finding the right professional for the job.
Although the work is carried out independently by the tradesperson, we take concerns about service quality seriously and value all feedback we receive from homeowners. Reviews and feedback help us monitor the professionals using our platform and maintain standards across our network
We take all feedback seriously and will use it to help us monitor the quality of professionals using our platform. We'd encourage you to contact our Support Team directly on support@ratedpeople.com using the subject line "Trustpilot 0016" so we can ensure your complaint is fully investigated and take further action where appropriate within our processes.
Thank you again for bringing your experience to our attention.
Kind regards,
The Rated People Team
Reply from Rated People
Hi,
We appreciate your kind words. We are glad you had a great experience with us.
Many Thanks,
The Rated People Team
Excellent recommendation again from…
Excellent recommendation again from Rated People. Found someone quickly - 3 days from posting the job to it being completed. Highly recommend!
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad we could help you find a professional quickly! Thank you for your wonderful feedback and recommendation.
Many Thanks,
The Rated People Team
Not possible to delete account via the…
Not possible to delete account via the app. Passed on my phone number to the trade without permission. Bad customer service. Do not trust this company, it’s data farming . Not GDPR compliant.
To respond to the below, you have already received my email regarding my request to delete my account which you have not replied to as the delete account button in the app does not work. I also requested you remove details which you have not actioned and said you need to keep my data for 6 years which is not reasonable. I was only joined for around a hour before I realised you were dishing my data out so why do you need to keep it for 6 years now? You also have not explained how the browser and app suddenly got my contact details without my inputting these or approving a data protection policy.
June 3, 2026
Unprompted review
Reply from Rated People
Hi,
We're sorry to hear about your experience and would like the opportunity to assist you further.
Please contact our team at support@ratedpeople.com with the subject line "Trustpilot Review 002", and we'll be happy to look into your concerns and discuss the matter with you directly.
We also appreciate your feedback regarding account deletion and data privacy. Your comments have been noted, and we are continually reviewing our processes and services to ensure they meet both customer expectations and our regulatory obligations.
We look forward to hearing from you.
Many Thanks,
The Rated People Team
Freddie was very honest and friendly…
Freddie was very honest and friendly gave good advice and his helper was. very polite and friendly too they plastered my ceiling and skylight and did a good job would recommend 👌
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're happy to hear you received honest advice and polite service. We're glad you're pleased with the traders work!
Many Thanks,
The Rated People Team
Advertised for an electrician
Advertised for an electrician. Got a call within half an hour, and he arrived at my home within an hour ( he drove over 30 miles to do the job) whilst he was here I got another call. Speedy service, excellent work.
June 1, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear you received such speedy service and excellent work! We truly appreciate you sharing your positive experience.
Many Thanks,
The Rated People Team
Had a few roof titles slip off from the…
Had a few roof titles slip off from the vertical wall by the bedroom windows. Posted on the site and got a call back within 15 mins and had the job sorted within 2 days which was excellent
May 30, 2026
Unprompted review
Reply from Rated People
Hi,
We are glad the trader could address the roof tile issue swiftly. Your positive feedback about their quick response and resolution means a lot.
Many Thanks,
The Rated People Team
RIP OFF and Refund policy is shocking
Charging for leads you cannot get a hold of. Running refunds based on a percentage of your leads bought instead of what actually happens. They obviously do not trust you.
Leads so expensive compared to unlimited leads from checkatrade for a fixed annual membership fee.
Customer service is absolutely shocking, I was unable to speak to anyone and system cut you off when pressing the phone options.
The worst lead company I have encountered by a long way.
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're sorry to hear that you've had a disappointing experience.
We'd like to investigate the concerns you've raised regarding lead costs, refunds, and your experience with our customer service team. Unfortunately, we don't have enough information from your review to identify your account.
Please contact us at support@ratedpeople.com with the subject line "Trustpilot Review 003" and include the email address and mobile number associated with your account. Once we can locate your account, we'll be happy to review the issues you've raised and discuss them with you directly.
We look forward to hearing from you.
Many Thanks,
The Rated People Team
took pride in his work.
Dan turned up on time and we had a little chat so he new exactly what was needed. The curtain rails and curtains turned out just as i wanted so i was well pleased.
June 1, 2026
Unprompted review
Reply from Rated People
Hi,
We're so happy to hear that your curtain rails and curtains turned out just as you wanted. We appreciate your kind words!
Many Thanks,
The Rated People Team
Professional
Professional, prompt, friendly and reasonably priced. Would highly recommend.
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're so happy you had a positive experience. We appreciate your kind words and recommendation!
Many Thanks,
The Rated People Team
Quick, easy, effective
It was easy to post my job, a tradesperson contacted me straight away and completed my job quickly and efficiently
May 27, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear your job posting was easy and the tradesperson provided quick, efficient service! Thank you for your feedback.
Many Thanks,
The Rated People Team
This was my first time using Rated…
This was my first time using Rated People. I was very impressed with the response.
I chose Building Maintenance Services to do the repairs to my conservatory. They did an excellent job. I highly recommend them.
May 28, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear you had such a positive first experience with us and were impressed with the response! We appreciate your kind words about the excellent job done.
Many Thanks,
The Rated People Team
Ando plasterers
Ando plasterers I went with, Carl was on time, polite, fantastic job, cleaned up afterwards and price was reasonable, definitely using Ando plasterers agin.
May 31, 2026
Unprompted review
Reply from Rated People
Hi,
We are so pleased to hear you had such a positive experience with the trader!
Many Thanks,
The Rated People Team
search for a trades man
I put my ad on the site, including a couple of pictures of what is required and within a couple of hours I had some quotes.
I contacted the best fit trades man and the job was completed within 2 days. a really good experience
May 30, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear you had such a positive and efficient experience finding a tradesperson and getting your job completed quickly. Thank you for sharing your feedback!
Many Thanks,
The Rated People Team
Reply from Rated People
Hi,
We're so glad you had a great experience! We appreciate your kind words.
Many Thanks,
The Rated People Team
By far the worst company I've ever had…
By far the worst company I've ever had to deal they must be working within the boundaries but far as I'm concerned there just a scam .every thing links and robot talking basically they get you on board and from then on it a night mare thus should be allowed in this day and age they should be looked at and shut down
May 1, 2026
Unprompted review
Reply from Rated People
Hi Russell,
We're sorry to hear that you were unhappy with your experience.
We can see that our team has already been in contact with you regarding your concerns and that your query has been reviewed and addressed.
We appreciate that our service may not have met your expectations on this occasion, and we have noted your feedback regarding our processes and customer support experience.
Thank you for taking the time to share your comments. Feedback such as yours helps us identify areas where we can improve our service.
Many thanks,
The Rated People Team
Easy to use site.
Easy to use site.
I’ve used Rated People twice.
With prompt replies and good experiences with both trades people
May 27, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad you found our site easy to use and had good experiences with the tradespeople. We appreciate your feedback!
Many Thanks,
The Rated People Team
Reliable and honest handyman
Stuart was on time. The work was done to a professional standard. Did all the work booked and also domeadd on jobs. We were pleased with end result. Very helpful friendly, knowledgeable workmen. Would recommend them to anyone who wishes to hire a reliable and honest workman. It was a pleasure to have them do the work in my home
May 28, 2026
Unprompted review
Reply from Rated People
Hi,
We are so pleased to hear about your positive experience with the professional we connected you with. It's wonderful to know the work was completed to a high standard, and you were happy with the end result. Thank you for your kind words.
Many Thanks,
The Rated People Team
Sometimes gives you instant contact…
Sometimes gives you instant contact with someone with the
Right professional know how to get a job done.
Just one point
I found myself looking everywhere for correspondence
With tradesman.
Checking email, text.
Would like to see it all in one place i guess .
But still a great service
May 29, 2026
Reply from Rated People
Hi,
We're glad you found our service great and connected with professionals. We appreciate your feedback regarding correspondence and will use this on improving communications for a smoother experience.
Many Thanks,
The Rated People Team
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