Not much to say - it works. I fitted some boards painted with Rawlins heat reflecting paint over 6 square metre of patio window to reduce indoor temperatures on the heat wave days. Very effective. Rec... See more
Company replied
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Review summary
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Delivered speedily, and product was good. Additionally, I was after some information from the manufacturers of the product. I had tried to contact them twice, but received no reply after a fortn... See more
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Some paint went missing I want aware of it first Rawlins contacted me as they couldn’t understand why dpd had not delivered it. I checked home it wasn’t missing. I contacted them and next day replacem... See more
Company replied
Customer service were so on point! They answered all of my questions regarding the resin I was buying and they were very professional and knowledgable. Delivery service was great, each order showed up... See more
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Company details
- Paint Store
- Decoration and Interior Design Store
- Fire Protection System Supplier
- Industrial Supermarket
- Paint Manufacturer
- Tool Store
Information provided by various external sources
Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
rawlinspaints.com Details
Written by the company
Contact info
Northspeed House, LS11 9NF, Leeds
- 01132455450
- sales@rawlinspaints.com
- www.rawlinspaints.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
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It was are very good product and easy…
It was are very good product and easy to follow instruction how to mix up.
April 1, 2026
Reply from Rawlins Paints
Thanks, Paul. Glad that the mixing instructions were easy to follow.
Ordered pvc paint
Ordered pvc paint. Before delivery I told them I had ordered the wrong sort. I was told if I reused delivery and it got sent back to them I still would not receive a refund or exchange
May 13, 2026
Unprompted review
Reply from Rawlins Paints
Hello Sally,
Thank you for your review. As discussed with you prior to this review being left, the product ordered was customised to the colour specification selected during purchase. Under our Terms & Conditions, customised products made to a customer’s specification are non-returnable and non-refundable, as outlined in section 7(c): “A Consumer may not cancel a Contract if the Products have been made to the Customer’s specifications, for example following a particular colour specification.” This policy is agreed to during checkout before an order is placed.
We understand selecting the correct product can sometimes be difficult, which is why our technical team is available via live chat, phone, email, and social media to help customers choose the most suitable product for their project before purchasing. We also strongly recommend reviewing the downloadable technical and application data sheets available on every product page to ensure the product is appropriate and applied correctly.
Whilst we appreciate your disappointment, the position explained to you before the review remains unchanged in line with the agreed terms of sale.
Yours sincerely,
Rawlins Paints.
Bought paint from Rawlins online…
Bought some paint from Rawlins online and can highly recommend the company. It was a very easy transaction the paint was packaged well and really pleased with the colour too. Thank you
April 1, 2026
Reply from Rawlins Paints
Thank you for the recommendation. Great to hear the order process was straightforward and that the paint arrived safely packed. Even better that you’re pleased with the colour - always the most important part once the tin is opened!
Rawlins are one of the best paint…
Rawlins are one of the best paint suppliers i have ever used. All types of paint in many different colours.
April 1, 2026
Reply from Rawlins Paints
Thank you for the fantastic review. Really appreciated. Glad you found the range useful - there’s certainly no shortage of colours and specialist paints to choose from.
Reply from Rawlins Paints
Thanks, Leo. Great to hear you were pleased with the quality.
Excellent company a good product at a…
Excellent company a good product at a fare price quickly dispatched
April 14, 2026
Reply from Rawlins Paints
Thanks for the lovely review. We’re really pleased everything arrived quickly and that you found the product good value.
Reply from Rawlins Paints
Thank you for the 5-star review, Nicholas. Great to hear you were pleased with the professional service and prompt delivery. The team works hard to keep orders moving quickly, so the feedback is much appreciated. Thanks again for choosing Rawlins Paints.
Great Service
Great service from an excellent company - big advantage is that you can phone them for advice.
April 13, 2026
Reply from Rawlins Paints
Thank you for the 5-star review. It’s great to hear the advice and support made a difference. Speaking directly with customers to help with product selection and technical questions is a big part of what the team does every day, so the feedback is really appreciated. Thanks again for choosing Rawlins Paints.
A product I have used with…
A product I have used with satisfaction previously price ok delivered prompt in good packaging.
April 11, 2026
Reply from Rawlins Paints
Hi Ray,
Thank you for your continued custom and for taking the time to leave a review. We appreciate your support and look forward to helping again in the future.
Speedy delivery excellent product will…
Speedy delivery excellent product will definitely buy from again and recommend to everyone.
March 28, 2026
Reply from Rawlins Paints
Hi Karen,
Thank you for the lovely review. It’s great to hear your order arrived quickly and that you were so pleased with the product.
We really appreciate the recommendation and look forward to helping again next time.
Very good service.
Clear ordering form, very fast delivery for a product not easy to find.
April 10, 2026
Reply from Rawlins Paints
Hi Oliver,
Thank you for the great review. We’re pleased to hear you found the ordering process straightforward and that your order arrived so quickly.
It’s always good to know we could help source a product that wasn’t easy to find elsewhere. We really appreciate your support.
Reply from Rawlins Paints
Hi Mike,
Thank you for taking the time to leave a review. We appreciate your support and hope to help again in the future.
Very helpful advice on type of paint to…
Very helpful advice on type of paint to use.
Easy ordering and then clear instructions and easy to use.
I was surprised at how much the paint was for a small dinghy
April 10, 2026
Reply from Rawlins Paints
Hi Sara,
Thank you for taking the time to leave such a thoughtful review. It’s great to hear our advice helped you choose the right paint, and that ordering and using it were both straightforward.
Our marine paints may feel costly on a smaller job, especially for something like a dinghy, but are made to cope with tough conditions and give lasting protection. We really appreciate your feedback and your support.
Fantastic customer service
Fantastic customer service. Went above and beyond.
Responded to email enquiries and phone calls.
Laura in particular was standout.
Highly recommend and will certainly let be using again.
April 9, 2026
Reply from Rawlins Paints
Thanks Louise, that’s wonderful feedback. We’re really pleased the team could help throughout your enquiries and provide the level of service you were looking for. We’ll be sure to pass your kind comments on to Laura in particular. Thanks again for the recommendation, and we look forward to helping you again in the future.
The ordering on line was very easy and…
The ordering on line was very easy and deliver was very quick, Quality of Paint was first class
April 9, 2026
Reply from Rawlins Paints
Thanks Tony. We’re really pleased you found the online ordering straightforward and that delivery was quick. It’s great to hear the paint quality lived up to expectations too. Thanks again for your feedback and for choosing Rawlins.
All as expected
All as expected, product arrived as expected in good time and well packaged.
April 9, 2026
Reply from Rawlins Paints
Thanks Nick. We’re pleased everything arrived as expected, well packaged, and in good time. Thanks again for your order and for taking the time to leave a review.
Very helpful staff and a huge range of…
Very helpful staff and a huge range of great products.
Prompt delivery.
March 25, 2026
Reply from Rawlins Paints
Thanks so much for taking the time to leave this. We’re really pleased the team could help, and it’s great to hear the delivery arrived promptly too. Much appreciated.
This kompany seling stones resins to …
This kompany seling stones resins to and they give me a lot problems as mixing color doesn't com with 4 difriend backs to mixing it was incomplete. All job was delayed for week and no people there to understand what they sell.
They seing replacement delivery its on the way but where delivery delayed it was comming out there was no delivery at all in progress and they starting arguing about 4 difriend colors should be mix .Problem is there was never 4 colours and the was wery difficult to understand.
In the end no more time to explain anymore
Maybe they good to sell paint but resins a lot problems and lack of understanding what they seling.
May 6, 2026
Unprompted review
Reply from Rawlins Paints
Hi Grzegorz,
Thank you for your feedback. We are very sorry to read this and fully understand how frustrating delays and product issues can be, especially when they affect a live job.
Before this review was left, the customer service team tried to contact you by phone, but the calls were rejected. Since the review was posted, Nick, the technical manager, has also tried to speak with you directly so we can understand exactly what has happened and help resolve it properly.
We have also requested your contact details through Trustpilot, but have not received a reply so far.
We do want to work with you to put this right. Please call us back on 0113 2455450, option 2, or email Nick directly at nick@rawlinspaints.com. Once we can speak with you, we will be more than happy to review the issue and help find the best way forward.
Kind regards,
Rawlins Paints
Reply from Rawlins Paints
Thanks for the feedback. Glad everything arrived as expected and the service delivered what you needed. We appreciate the support.
I have used Rawlins before and as usual…
I have used Rawlins before and as usual the order and delivery process went smoothly. I like the choice of colours and products they sell on their website.
April 5, 2026
Reply from Rawlins Paints
Thanks for coming back to us again. It’s great to hear the ordering and delivery process was smooth once more. We’re also pleased the range of colours and products on the website stood out. Really appreciate your continued support.
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