Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... See more
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See what reviewers are saying
We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... See more
I chose this particular sofa bed as a gift, because the delivery date said 3-5 days. Your store is literally ONE MILE from the delivery point. I was not contacted as promised after I made the purchase... See more
Company replied
Mike the sales rep was patient and helpful. R&F should review their delivery policy/ fees. As I shop for the balance of furniture I need, I will be adding $150 to your best price to cover delivery c... See more
Company replied
Company details
- #89 of 183 best companies in Furniture Store
- #18 of 46 best companies in Bedroom Furniture Store
- #2 of 5 best companies in Children's Furniture Store
- #38 of 90 best companies in Home Goods Store
- #18 of 32 best companies in Interior Designer
- #8 of 18 best companies in Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1937 MacArthur Road, 18052, Whitehall, PA, United States
- 6102951030
4.6
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Raymour & Flanigan - Allentown
Thank you for your review, Cassandra. It's great to hear that our staff were helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Our saleswoman went out of her way to…
Our saleswoman went out of her way to help us
September 3, 2023
Reply from Raymour & Flanigan - Allentown
Thank you for your review, Joseph. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
My experience was very positive
My experience was very positive. My purchase was an on line purchase and Johnny was very helpful in answering my questions and navigating the purchase.
August 25, 2023
Reply from Raymour & Flanigan - Allentown
Hello Lisa Smith! Thank you for your kind words, we are pleased to know that our sales associate was so helpful with your purchase! We hope you're enjoying your new furniture. Thank you!
Where is my mattress?
Ordered mattress 8/10/23. Web site said OneDay delivery. On receipt says 1-2 wks. Tried tracking order and it says cannot find order. I had 2 different order numbers, so I tried both. Still "cannot find this order." Your chatbot is a total stall tactic, it ended my chat before I could finish. None of the options were what I needed. There is no way to contact the store, so I will go in tomorrow 8/21. Also on receipt it states there are no refunds or cancelations! You charged my Visa card! I will also be contacting my Bank about this tomorrow. "One day delivery" must mean, one day it will get here?
August 11, 2023
Reply from Raymour & Flanigan - Allentown
Hi Wanda. We're very sorry to read that you are having a bad experience with your order. Could you please send us an email, to rfcare@raymourflanigan.com, with your order information (including your name, contact information, and your current issue. We would be glad to have someone from our Customer Care team get in touch with you regarding this issue. Thank you!
All the sales people were very helpful…
All the sales people were very helpful and friendly
August 7, 2023
Reply from Raymour & Flanigan - Allentown
Thank you so much for your kind words, Theresa! It's great to hear that our staff did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great prices and selection
We were pleased with the selection of in-stock items and great prices.
August 6, 2023
Reply from Raymour & Flanigan - Allentown
Hello Scott! Thank you for your kind words, we are pleased to know that you enjoyed our selection! We hope to see you again soon. Thank you for being a customer with Raymour & Flanigan!
Very welcoming walking into storeLove this store.
Very welcoming walking into store. No pressure to buy anything. Waited for Mike to finished with a customer he brought us a water when done. Friendly checking out.
July 13, 2023
Reply from Raymour & Flanigan - Allentown
Thank you Donna for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture!
Wonderful salesman
Walter was wonderful! He was kind and patient in helping us select a new mattress. Thank you again Walter!
July 11, 2023
Reply from Raymour & Flanigan - Allentown
Thank you Tracey for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.
Easy to follow
July 4, 2023
Reply from Raymour & Flanigan - Allentown
Thank you so much, Rob, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Allentown
Thank you so much for your kind review! It's great to hear that your sales person, Zach, did an exceptional job in assisting you!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!
The fellow who helped me as great
The fellow who helped me as great, knowledgeable and friendly but not overbearing at all. Found just what I was looking for.
June 17, 2023
Reply from Raymour & Flanigan - Allentown
Thank you Kurt for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
The guys who delivered everything were…
The guys who delivered everything were excellent. Very personable.
June 15, 2023
Reply from Raymour & Flanigan - Allentown
Thank you for your review, Shawn! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.
Helpful Staff
Mike the sales rep was patient and helpful.
R&F should review their delivery policy/ fees. As I shop for the balance of furniture I need, I will be adding $150 to your best price to cover delivery charges. Knowing of this fee prior to investing my time selecting this piece, I would have most likely chosen a different company. Since time is my most valuable asset, short of walking out and starting over I agreed to the fee. It is common in today's environment that free delivery is included.
June 15, 2023
Reply from Raymour & Flanigan - Allentown
Hi Jeff. We are sorry to hear that you are dissatisfied with our delivery fees. We would love an opportunity to talk this over with you. Please send a brief summary of the issue and your account details. including phone number, to rfcare@raymourflanigan.com and someone will be in touch with you shortly. Thank you!
Shopping experience at Raymour & Flanigan
Jonathan made all the difference. The moment we entered the store, he greeted us with smiling face and clearly understood exactly what we were looking for. He guided us and showed all the furniture to meet our needs. At any time we didn’t feel any pressure. But when we needed him, he was there. Thank to him, we made excellent choices and we are extremely pleased with it. He was very polite and pleasant and made us very comfortable. It was really a pleasant experience for us.
June 5, 2023
Reply from Raymour & Flanigan - Allentown
Thank you Raj for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.
Reply from Raymour & Flanigan - Allentown
Thank you so much, Gina, for your great review. We're happy to hear that you received helpful service! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Salesperson was very helpful
Salesperson was very helpful. He gave us brochures with the prices of the furniture.
June 5, 2023
Reply from Raymour & Flanigan - Allentown
Thank you Barbara for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.
Mark was very helpful
Mark was very helpful! He knew his products, and pointed us to what we wanted for our room.
June 4, 2023
Mike the salesman was very professional…
Mike the salesman was very professional and helpful. Quality and name brand of Raymour and Flanigan was obvious. Thank You!
May 28, 2023
Rami was wonderful
Rami was wonderful. giving us ideas at times, and letting us wander as needed. The store was laid out well - beautiful!
May 26, 2023
Our salesperson was friendly and very…
Our salesperson was friendly and very helpful. The delivery experience was excellent.
May 23, 2023
Reply from Raymour & Flanigan - Allentown
Thank you for taking the time to leave a review, Barry! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.
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