Raymour & Flanigan - Natick Reviews 

171
TrustScore 5 out of 5

4.8

Worcester Street 1245, Suite 3203, 01760 Natick, Massachusetts, US


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Rated 5 out of 5 stars

Our experience yesterday evening was seemless. We were greeted and helped right away by a sale Rep. Andy Nguyen was friendly and knowledgeable of the products and helped us make a decision on a mat... See more

Rated 5 out of 5 stars

My experience at Raymour & Flanigan was excellent. I did my research and arrived with the idea of buying the Beautyrest Black Pillow top Series 3 mattress. Scott Hyslop III proceeded to show me and... See more

Rated 5 out of 5 stars

We came in shopping for a mattress, had a number of brands/models we wanted to look at that the website indicated were on the floor. We were not necessarily going to purchasing that day. John M. mad... See more

Rated 3 out of 5 stars

I personally went to purchase several items for a new townhouse I'm moving to. The salesperson was very professional but before I left I realized this place doesn't have integrity. I'm unsure why sev... See more


Company details

  1. #87 of 182 best companies in Furniture Store
  2. #17 of 44 best companies in Bedroom Furniture Store
  3. #2 of 5 best companies in Children's Furniture Store
  4. #38 of 90 best companies in Home Goods Store
  5. #18 of 32 best companies in Interior Designer
  6. #8 of 17 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Worcester Street 1245, Suite 3203, 01760, Natick, Massachusetts, United States

  • 7742905304

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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4.8

All reviews

(171)

4,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our whole experience was five stars…

Our whole experience was five stars from start to finish on 6/13. We knew what we wanted when we walked in and our salesperson Aubrey took us right over to the item and didn’t try to upsell us or pressure us for add ons of any kind. He was professional and courteous throughout the whole transaction. The checkout procedure was quick and we are getting our item delivered today. Raymour and Flannigan is definitely our new furniture store from now on.

June 14, 2026
Rated 5 out of 5 stars

Impressive Experience

Impressive showroom. Impressive people.
We were not "attacked" when we entered the store as we have been at other furniture stores. We had time to look for what we wanted before being approached.

Makeda was awesome. She listened to what we wanted and took us directly to the display of small dinette sets we were looking for. She answered all our questions, made some excellent suggestions, and did not try to upsell us. She even asked if we might qualify for any discounts (such as military).

We highly recommend the store and Makeda!

June 7, 2026
Rated 5 out of 5 stars

We had a great experience at the new…

We had a great experience at the new Natick, MA store. Our sales associate, Ankit, was knowledgeable and patient as we explored the sofa and loveseat combinations with recliners built in. We were greeted when we came in the store each time and everyone helped us navigate the decision. Would readily return for future purchases!

June 8, 2026
Rated 5 out of 5 stars

I had an excellent experience shopping…

I had an excellent experience shopping for furniture thanks to Carole DaouFrom the moment I walked into the store, she was friendly, knowledgeable, and genuinely interested in helping me find exactly what I needed. She took the time to answer all my questions, offered helpful suggestions without being pushy, and made the entire process easy and enjoyable.
Her professionalism, patience, and attention to detail really stood out. It's rare to find someone who provides such outstanding customer service, and she went above and beyond to make sure I was happy with my purchase. I highly recommend working with her if you're shopping at this store. Thank you for such a wonderful experience!

June 4, 2026
Rated 5 out of 5 stars

Beatriz was incredible!

Beatriz was incredibly professional, friendly and knowledgeable. She responded immediately to all questions I had via phone/text and was truly helpful. I will be back to Raymour & Flanigan when we are in need of additional furniture! Thank you for everything!

June 4, 2026
Rated 5 out of 5 stars

Mattress Shopping

My girlfriend and I were looking for a mattress and a frame, and David helped us through the purchase. He was incredibly helpful and kind to us. I enjoyed every minute of our conversation; he made our shopping experience truly enjoyable.
We walked into the store confused and walked out with smiles. We would definitely come back again!

June 1, 2026
Rated 5 out of 5 stars

Mattress Expertise

The salesperson, Michael Brown, at the R&F Natick store was incredibly knowledgeable not only about mattresses but on what it takes to get a good night's sleep. I highly recommend him! ~mp

May 23, 2026
Rated 5 out of 5 stars

Scott was great

Scott was great! Very patient and helpful! So glad he was able to help us make this big purchase and we can’t wait to get our new furniture.

May 28, 2026

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