Raymond & Flanigan has to be the worst company I’ve ever had to deal with. Unprofessional associates answering their phones, lack of response and communication, not to mention lies of calling when the... See more
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See what reviewers are saying
My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... See more
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Greeted upon entering the store by Salesman Steve who remained with me throughout my visit. He was very helpful with my needs of ordering an on-line only couch which was accomplished He also ordered... See more
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Steve Smith was patient & kind with my 94 year old Mother as she shopped for a new mattress. I am in the market for a new living room sectional & will be coming back to see Steve. I also, will be r... See more
Company replied
Company details
- #90 of 166 best companies in Furniture Store
- #17 of 42 best companies in Bedroom Furniture Store
- #5 of 9 best companies in Children's Furniture Store
- #33 of 87 best companies in Home Goods Store
- #21 of 32 best companies in Interior Designer
- #7 of 13 best companies in Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1606 State Route 35, 7755, Oakhurst, NJ, United States
- 7325314010
4.7
Excellent
200 reviews
Replied to 10% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery team showed up on time
Delivery team showed up on time. Removed old mattress and placed new one.
February 4, 2026
My experience from sales(Mike) to delivery went smoothly.
After some exploring for couches at various stores, I ended up at Raymour & Flanigan. I was greeted by Mike F. who took time answering all my questions, never once did I feel rushed or pressured. Mike is definitely experienced, knowledgeable and courteous. I ended up purchasing a couch and two chairs which, I am very pleased with. From my experience with Mike to the delivery I would highly recommend checking out Raymour & Flanigan.
November 10, 2025
Unprompted review
Everyone is so nice at R&F in Ocean…
Everyone is so nice at R&F in Ocean Twp. Lisa Burke always takes great care of us.
January 11, 2026
Horrible experience as we lived in New…
Horrible experience as we lived in New Jersey and moved to Charleston SC bought sofa and 2 chairs. Never delivered excuse after excuse Finally got a call saying goods will be at the trucking company to do the delivery That’s when the circus started 4 different R& F employees with 4 different stories Well guess what the guarantee that I will have by Thanksgiving is a laugh Story after story all a bunch of lies from incompetent R&F personal Just a horrible experience
December 10, 2025
Unprompted review
Ms Burke was lovely.
September 26, 2025
Great experience
Great selection, good prices, knowledgeable sales staff esp especially Steve
September 7, 2025
Steve smith was nice
September 3, 2025
Lissa was a pleasure to work with
Lissa was a pleasure to work with. She was responsive and listened to our requests.
August 15, 2025
Reply from Raymour & Flanigan - Ocean
Hello David,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Lissa provided you with excellent service and was attentive to your needs. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Raymour & Flanigan. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Salesperson let us walk & explore all…
Salesperson let us walk & explore all the furniture. Was not pushy.
August 10, 2025
Reply from Raymour & Flanigan - Ocean
Hello Susan,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed exploring our furniture selection and appreciated the approach of our home furnishing consultant. Our team strives to create a comfortable and welcoming environment for all our customers, and it's wonderful to know that this was reflected during your visit.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Ronnie Cohen was an excellent…
Ronnie Cohen was an excellent salesperson, as always and helped me find the item that I wanted easily. However, I was disappointed to learn -- and this seems to be store policy -- that the men bringing me my new desk chair would not be removing my old one. This has left me in a difficult situation.
August 1, 2025
Reply from Raymour & Flanigan - Ocean
Dear Ms. Jefran,
Thank you for taking the time to share your feedback with us. We're delighted to hear that Ronnie Cohen provided you with excellent service and helped you find the item you were looking for with ease. We strive to ensure our customers have a positive shopping experience, and it's wonderful to know Ronnie contributed to that.
We apologize for any inconvenience caused by our delivery policy regarding the removal of old furniture. We understand how important it is for our services to meet your expectations, and your feedback is invaluable in helping us improve.
If there's anything else we can assist you with, please feel free to reach out.
Warm regards,
The Raymour & Flanigan Team
Steve Smith was patient & kind with my…
Steve Smith was patient & kind with my 94 year old Mother as she shopped for a new mattress.
I am in the market for a new living room
sectional & will be coming back to see Steve.
I also, will be recommending friends & family shop at Raymour & Flanagan, specifically requesting Steve.
July 6, 2025
Reply from Raymour & Flanigan - Ocean
Dear Janet,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Steve was able to assist your mother with patience and kindness during her mattress shopping. It's great to know that you plan to return for your living room sectional and that you will be recommending us to your friends and family. Your kind words and high rating mean a lot to us and to Steve. We look forward to welcoming you back to Raymour & Flanigan and assisting you with all your furniture needs.
Warm regards,
The Raymour & Flanigan Team
Rosie was professional and courteous
Rosie was professional and courteous. She expedited my order efficiently.
June 27, 2025
Reply from Raymour & Flanigan - Ocean
Hello Cathy,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Rosie provided you with professional and courteous service, and that your order was expedited efficiently. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Salesman was knowledgeable
Salesman was cordial, knowledgeable and efficient. Features were explained well and transaction was completed in a timely manner.
June 17, 2025
Reply from Raymour & Flanigan - Ocean
Hello Steve,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to provide you with cordial, knowledgeable, and efficient service. It's wonderful to know that the features were explained well and that your transaction was completed in a timely manner.
Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Always have had excellent service at…
Always have had excellent service at Raymour and Flanagan. They go above and beyond to help and are extremely courteous. Besides that, the furniture is beautiful and good quality.
June 13, 2025
Reply from Raymour & Flanigan - Ocean
Hello Barbara,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you consistently receive excellent service from our team at Raymour & Flanigan. Our goal is always to go above and beyond for our customers, and it's rewarding to know that our efforts are appreciated.
We're also delighted that you are pleased with the beauty and quality of our furniture. Your satisfaction is our top priority, and your kind words motivate us to continue providing the best possible experience for our customers.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
The Raymour & Flanigan Team
What makes my experience great is…
What makes my experience great is Steven smith, he’s the greatest plain and simple .
June 2, 2025
Reply from Raymour & Flanigan - Ocean
Hello Yves Pierrenoe,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Steven Smith made your experience at Raymour & Flanigan exceptional. We are proud to have team members like Steven who are dedicated to providing outstanding service to our customers. Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back for any of your future home furniture needs.
Warm regards,
The Raymour & Flanigan Team
Sales person Janis
Sales person Janis. She has been great to work with. Helpful and no pressure
May 26, 2025
Reply from Raymour & Flanigan - Ocean
Hello Anthony,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Janis provided you with helpful and pressure-free service. We strive to ensure our guests feel comfortable and supported throughout their shopping experience, and it's wonderful to know that Janis exemplified this during your visit.
Your feedback is greatly appreciated and will be shared with Janis and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
sales person was very attentive
sales person was very attentive, professional, knowledgeable and courteous
May 21, 2025
Reply from Raymour & Flanigan - Ocean
Dear Stephen Baker,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salesperson was attentive, professional, knowledgeable, and courteous during your visit. Providing exceptional service is something we strive for, and it’s wonderful to know we met your expectations.
Your feedback is incredibly valuable to us and helps us continue to improve our services. If there’s anything else we can assist you with, please don’t hesitate to reach out.
We look forward to welcoming you back to Raymour & Flanigan in the future!
Warm regards,
The Raymour & Flanigan Team
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