Raymour & Flanigan - Ocean Reviews 200

TrustScore 4.5 out of 5

4.7

1606 State Route 35, 7755 Oakhurst, NJ, US


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Rated 1 out of 5 stars

Raymond & Flanigan has to be the worst company I’ve ever had to deal with. Unprofessional associates answering their phones, lack of response and communication, not to mention lies of calling when the... See more

Company replied

Rated 5 out of 5 stars

My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... See more

Company replied

Rated 5 out of 5 stars

Greeted upon entering the store by Salesman Steve who remained with me throughout my visit. He was very helpful with my needs of ordering an on-line only couch which was accomplished He also ordered... See more

Company replied

Rated 5 out of 5 stars

Steve Smith was patient & kind with my 94 year old Mother as she shopped for a new mattress. I am in the market for a new living room sectional & will be coming back to see Steve. I also, will be r... See more

Company replied


Company details

  1. #90 of 166 best companies in Furniture Store
  2. #17 of 42 best companies in Bedroom Furniture Store
  3. #5 of 9 best companies in Children's Furniture Store
  4. #33 of 87 best companies in Home Goods Store
  5. #21 of 32 best companies in Interior Designer
  6. #7 of 13 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1606 State Route 35, 7755, Oakhurst, NJ, United States

  • 7325314010

4.7

Excellent

TrustScore 4.5 out of 5

200 reviews

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Replied to 10% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lisa was a great person

Lisa was a great person, she was very helpful

March 21, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Judy Ferraro Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

the friendly salesman...steven smith…

the friendly salesman...steven smith was so helpful and friendly

March 16, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Carolyn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Greeted upon entering the store by…

Greeted upon entering the store by Salesman Steve who remained with me throughout my visit. He was very helpful with my needs of ordering an on-line only couch which was accomplished He also ordered a swatch for me of couch while awaiting the couch which is made to order. Left the store extremely grateful to all as very pleasant atmosphere

March 8, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Carol! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Igor was a fantastic sales person

Igor was a fantastic sales person
Knowledgeable pleasant. Helpful

February 21, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Suzanne Simone Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Brianna was a delight!

Brianna was a delight!! Her knowledge of matresses was on point.
I had researched on line and then came to the store in Ocean, NJ. We found a matress that fit my budget and specifications.
I would recommend Raymour and Flanagan for all your furniture needs!!
Sincerely Charlene Kunish

February 20, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you Charlene for your review! It's great to hear that your sales person, Brianna, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Reasonably priced furnitures

I was surprised to see a store of Raymour and Flanigan in person at Ocean, it’s huge and elegantly expensive looking furniture store. But when I and my wife went inside, we’re surprised that those elegant furnitures are reasonably priced. A sales person named Shelly was a great help to us in making the decision to purchased a reclining sofa. We will return for sure for our next furniture purchase.

February 14, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Lawrence! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Shelley was professional

Shelley was professional, knowledgeable and most helpful. Best of all, she was patient answering all of our questions. Thank you Shelley!!

February 2, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Louise! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The staff from sales to customer…

The staff from sales to customer service. I had a mattress that was covered under warranty. They helped me find a new mattress and adjustable base.

January 20, 2024
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Reply from Raymour & Flanigan - Ocean

Hello Matthew Hale! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new mattress!

Rated 5 out of 5 stars

Totally pleasant experience, great prices too

I came there, needing certain items around the house. Go for two. I purchased two mattresses two Accent chairs and a curio cabinet. Ronnie Cohen made the experience extremely easy. He was very personable, not overbearing, and very pleasant throughout the two day experience.

January 18, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you Drew for your review! It's great to hear that your sales person, Ronnie , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Janice was wonderful

January 9, 2024
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Kathleen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

My experience was great because of…the salesperson

My experience was great because of Michael the salesperson who was so patient while helping me

September 21, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Linda! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Highly recommend..

Service was great had one of the sales managers helping me and he even priced matched. Would Highly recommend..

September 1, 2023
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Reply from Raymour & Flanigan - Ocean

Hello Mark, Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture, come again soon.

Rated 5 out of 5 stars

Great service

August 19, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you so much, Kathleen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

My salesperson Lisa was very…

My salesperson Lisa was very knowledgeable about all the furniture that I looked at. I’m confident that I will enjoy my purchase.

August 16, 2023
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Reply from Raymour & Flanigan - Ocean

Hello Melissa! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Igor made our experience Excellent…

My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able to see the furniture and talk without having someone hovering over us. Igor came at the perfect times to check in and answer our questions. Because of his excellent customer service we decided to purchase our furniture the same day. Truly we could have bought the furniture anywhere else but Igor was the one who made us want to buy there. He really did make the entire process easy. Would highly recommend Igor!

August 7, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you so much for your review, Adriana! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Thank you Peter for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

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