Raymour & Flanigan - Paramus Reviews 

320
TrustScore 4.5 out of 5

4.6

200 Route 17, 7652 Paramus, NJ, US


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Rated 5 out of 5 stars

My experience @ Raymour & Flanigan in Paramus was exceptional. My salesperson, Giuseppe, was personable and professional. He took his time during my visit and strived to find the pieces that fit my n... See more

Rated 5 out of 5 stars

Your sales representative , Michael Cohen was very helpful. He was knowledgeable about the matress products and was very patient , He is personable and makes you feel welcome . Nancy and I lenjoye... See more

Rated 2 out of 5 stars

The sales representative was rude and condescending. I could not wait to get out of the store. I ended up coming home and ordering what I wanted online. I have purchase furniture before from your comp... See more

Rated 5 out of 5 stars

I have been using Raymour and Flanigan for all my furniture needs for the past 20 yrs. I like that they have up to date furniture snd also very good quality furniture. My sales person has been John... See more

Company replied


Company details

  1. #87 of 176 best companies in Furniture Store
  2. #17 of 42 best companies in Bedroom Furniture Store
  3. #3 of 6 best companies in Children's Furniture Store
  4. #40 of 93 best companies in Home Goods Store
  5. #18 of 31 best companies in Interior Designer
  6. #7 of 16 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 200 Route 17, 7652, Paramus, NJ, United States

  • 2016499941

4.6

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.6

All reviews

(320)

4,135 reviews in the last 12 months

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Rated 5 out of 5 stars

Great John is very good 👍🏽

Great John is very good 👍🏽

August 25, 2024
Raymour & Flanigan - Paramus logo

Reply from Raymour & Flanigan - Paramus

Dear Shirley,

Thank you so much for your wonderful review! We're thrilled to hear that John provided you with excellent service. Your kind words and high rating mean a lot to us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our consultant

Our consultant, Enan Loyal, made our shopping experience wonderful. He listened to our needs, showed us all our choices, explained the differences in the products, and gave us plenty of time to make our decision. We never felt pressured to spend more than we wanted to, and we eagerly await delivery of our new furniture. Thank you Enan!

August 21, 2024
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Reply from Raymour & Flanigan - Paramus

Dear Karoline,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Enan provided you with exceptional service and made your shopping experience enjoyable. It's wonderful to know that he listened to your needs and gave you the time and information you needed to make the best decision for your home. We appreciate your kind words and look forward to delivering your new furniture soon.

Thank you for choosing Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Just looking…

Came in to look for a mattress and box spring which I ended up purchasing. But I would have liked to walk around first and see what’s available and then ask questions rather than having a salesperson stalk me and be right behind me.

August 19, 2024
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Reply from Raymour & Flanigan - Paramus

Dear Luigi,

Thank you for taking the time to share your feedback and for choosing to purchase your mattress and box spring with us. We're glad to hear that you found what you were looking for. However, we apologize if the level of assistance you received felt overwhelming. We aim to provide a comfortable and supportive shopping experience for all our customers, and your comments will help us improve. We hope to see you again and provide a more relaxed visit next time.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Next day delivery

I went to the store and the sales man was very helpful with helping me choose the best mattress for me. My mattress was delivered the next day.

August 3, 2024
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Reply from Raymour & Flanigan - Paramus

Dear Eulalia,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesperson was able to assist you in finding the perfect mattress and that your delivery was prompt. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We hope you enjoy your new mattress and look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Best mattress and bed purchase experience

Edwin Medina met us at the door. Listened to our needs. Showed us a few mattresses to try things out. He was extremely knowledgeable and helped us purchase the perfect mattress and bed frame within our price range.

July 19, 2024
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Reply from Raymour & Flanigan - Paramus

Dear Christin,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Edwin was able to assist you in finding the perfect mattress and bed frame that met your needs and budget. It's always our goal to provide knowledgeable and attentive service to our customers, and we're glad Edwin could deliver that for you. We hope you enjoy your new mattress and bed frame for many years to come!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

The salesman was very helpful and…

The salesman was very helpful and knowledgeable. Showed us all our options and was very patient as we decided.

July 6, 2024
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Reply from Raymour & Flanigan - Paramus

Thank you so much for your review, Roberto! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Nice experience & selection

The salesman John was very nice and friendly and showed me different items to choose from.

July 7, 2024
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Reply from Raymour & Flanigan - Paramus

Thank you so much for your review, Patricia! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesperson was very helpful and not…

Salesperson was very helpful and not pushy. Didn't follow me around the store

July 6, 2024
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Reply from Raymour & Flanigan - Paramus

Thank you so much, Margaret, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our salesman Enan Loyal was great!

Our salesman Enan Loyal made the experience great. He was friendly, answered questions, made recommendations, and gave us enough space to shop without any pressure.

July 5, 2024
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Reply from Raymour & Flanigan - Paramus

Thank you so much for your review, Tom! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

polite educated salesman ..easy to work…

polite educated salesman ..easy to work with

July 2, 2024
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Reply from Raymour & Flanigan - Paramus

Hello Joyce Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Patty was great

Patty was great. Very knowledgeable and steered us in the right direction.

June 28, 2024
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Reply from Raymour & Flanigan - Paramus

Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our salesman Amro Elhelw was very…

Our salesman Amro Elhelw was very helpful. He answered all our questions and didn't rush us to make the sale. He was very informative describing the differences between each mattress and which would be best suited to us. He is an asset to your company.

June 12, 2024
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Reply from Raymour & Flanigan - Paramus

Thank you so much, Josephine, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Christina held me to find everything I…

Christina held me to find everything I want she was very helpful

June 6, 2024
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Reply from Raymour & Flanigan - Paramus

Hello Isaac Jaber! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars
Raymour & Flanigan - Paramus logo

Reply from Raymour & Flanigan - Paramus

Hello Karen G! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Paramus logo

Reply from Raymour & Flanigan - Paramus

Hello Valued Customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Great staff

Great staff, great item, great value

May 17, 2024
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Reply from Raymour & Flanigan - Paramus

Thank you, Haytham, for taking the time to leave a review. We're so happy to hear that you had an overall great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Easy online purchase!

Easy process in ordering online!

May 14, 2024
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Reply from Raymour & Flanigan - Paramus

Hello MoLo! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Mike was an awesome salesman he…

Mike was an awesome salesman he explained everything he moved the furniture around so I knew how it would look in my living room it was an excellent experience

May 14, 2024
Raymour & Flanigan - Paramus logo

Reply from Raymour & Flanigan - Paramus

Hello Josephine Degennaro Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great experience

Second time I ordered a mattress etc. Mike at the Paramus store was kind and very knowledgeable.

May 8, 2024
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Reply from Raymour & Flanigan - Paramus

Hello Eva We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

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