Redcorn Ltd Reviews 

1,008
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick and efficient vehicle collection process, highlighting that drivers are extremely polite, helpful, and provide timely updates before arriving at the location. Many people find the paperwork and general procedures simple to navigate, making the entire service experience feel completely straightforward and hassle-free. However, some customers also noted frustrating experiences regarding missed appointments and a total lack of communication from the office staff. Reviewers frequently mentioned waiting around all day for scheduled collections only to discover that nobody would show up or answer urgent phone calls.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a sharp divide in customer experiences.... See more

Staff

People report ambiguous experiences with staff, as numerous reviewers enthusiastically praised polite and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the efficient and... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration over missed... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing frustration when calls go unanswered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they di... See more

Rated 5 out of 5 stars

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and pro... See more

Rated 5 out of 5 stars

Much loved mini My daughter had to get rid of her much loved Mini convertible as the cost of repair was high and it was 18 yrs old but only had 44000 miles on the clock so a good engine. We looked... See more

Rated 5 out of 5 stars

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything wa... See more



Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(1,008)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Really Quick and easy to get a quote

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and professional, let me know what paperwork and needed to fill out and car was gone.
Also money was in my account within 24hours

February 5, 2026
Unprompted review
Rated 2 out of 5 stars

Sometimes good, sometimes awful

the first time i used them it was smooth, 5/5, the second time they just didn't turn up on two occasions, made worse by the fact that they want you to wait at home from 7am-5pm. The delay meant that when they actually did pick it up, february had already started meaning i'll lose another £20 in tax return.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Redcorn offered me nearly double the…

Redcorn offered me nearly twice what a competitor did for my Lexus SUV on 28 Jan 26. A very kind driver picked up the car on 29 Jan, and I was paid in full the next day. Very happy

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Highest price paid by Redcorn to scrap…

Highest price paid by Redcorn to scrap my 20year old car. The office phoned me straight away and we booked it in for the same week. I had a call the day before to confirm that it was on the collection list. The morning of the collection the driver phoned to confirm and he rang again when he was near the house so I was able to direct him. Driver was fast, efficient and very polite. I can not fault the service and would recommend them to my family and friends.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst treatment I have ever…

This is the worst treatment I have ever experienced. Redcorn unlawfully disposed of my vehicle without any warning, consent, or lawful authority, despite being fully aware that I was the legal owner and that an active dispute was ongoing.
The vehicle was a Fiat 500, which was fully paid for, legally owned by me, and in the process of being corrected administratively with the DVLA due to an internal DVLA error. Redcorn had been informed repeatedly, by both letter and email, sent to the managing director that this matter was under dispute and that no enforcement or disposal action was to take place. I never abandoned the vehicle and never gave up my ownership rights.
The last communication I received was from Miss Lockhart, and Mr Pink who stated I would be contacted. I was never contacted. No notice was given. No opportunity was provided to resolve matters. Redcorn proceeded to dispose of my vehicle anyway.
They were fully aware:
I was the lawful owner
The vehicle had been paid for in full
The DVLA issue was administrative and being actively resolved A formal dispute was ongoing
I had expressly instructed that no action be taken
Despite this, my car was disposed of without my knowledge or consent. This is unlawful disposal and tortious interference with goods.
As a result, I am pursuing a straightforward claim to recover my financial losses for:
The full market value of the Fiat 500
The value of all upgrades and modifications
The value of all personal belongings inside the vehicle
Any consequential losses caused by their actions
Redcorn’s conduct was negligent, unlawful, and deeply distressing. No company should be able to destroy or dispose of someone’s property while fully aware of an ongoing legal dispute and active ownership. This situation has caused me severe financial and emotional harm, and I am now forced to take legal action simply to recover what was wrongfully taken from me

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Two month Delay

Waited two months for an order I was told would take 3-5 days. There was no communication from Redcorn and I was made to chase the order. I was told different things by each person that answered the phone including that my order was ready to collect but on arrival no one knew anything about my order. Wasted 40+minute trip!
Website contact us forms are purely decoration as no one responds to them so don’t bother.
When I was finally able to collect the order I asked to speak to someone about the delay and was told there is no manager on site and to come back another day or email claims.
The person I spoke to from claims was extremely rude, abrupt and dismissive. Although he claimed he had read the email he didn’t respond to anything I was saying and instead just said you have the part bye.
Plenty of other places that will have better admin systems and customer service skills.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Zero Fuss From Beginning To End!

Great price, communications were plentiful & collection driver was polite & extremely helpful regarding the necessary DVLA requirements I had to submit. All of the above was in complete contrast to Silverlake who I had contacted first. Absolutely zero comms & lowball price. Many thanks, Redcorn! 10/10.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Very rude pick up driver

Very rude pick up driver, "does the car drive or is it completely f**cked" shouted to me on the phone on the day of pick up - rude and inconsiderate and I was rushed, and then he took his sweet time while I waited in the cold. I had tell him I couldn't wait around as I wasn't needed there and only then we exchanged. Okay price, bad experience. Avoid Anthony. Had the driver not been so rude I would have given over the spare key and full service history. Can't say I'm too surprised with his behaviour though.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

One star is too many

One star is too many. My credit card was found in the vehicle and has been used in the N10, N15 and N17 postcodes and you guessed it ladies and gents, Redcorn's postcode is N17. Not sure anyone should take any risks with Redcorn when this is the outcome from a genuine mistake.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time

I had been in regular contact with Redcorn to arrange my vehicle collection and to make sure everything was in order. Despite raising concerns about the size of my vehicle beforehand, this information was clearly ignored.

On the day of collection, I was contacted early in the morning by the driver (Rob) to confirm the collection. I later told him I could drive the vehicle to the top of the road to help with loading. Then, just 10 minutes before the scheduled collection time, he called back to say he couldn’t collect the vehicle and that the office should have already informed me due to the vehicle’s size.

This meant I had waited inside all day for nothing. I then called the office and spoke to Sarah, who rearranged the collection and provided complaints details. While I was understandably annoyed, I repeatedly told her that my frustration wasn’t directed at her personally. Despite this, the call was abruptly ended at 5pm, which I found extremely unprofessional.

The collection was rearranged for the next working day, but given what happened, the least that could have been offered was a priority collection.

Overall, very poor communication and disappointing customer service. Definitely not an experience I would recommend.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I got an instant quote, was called the next day as when I did the quote it was late evening.

Got asked a few questions, gave me a date, driver called before to tell me he was on his way.
Very quick getting car and taking documents.

Received cash a few hours after.

Would definetley recommend!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Red Pen…

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything was explained clearly and the service was quick and hassle-free. If you’re looking for a reliable scrap car specialist, I highly recommend Red Pen Ltd, especially thanks to Ati’s excellent customer service.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust these people..Absolute…

Do not trust these people..Absolute waste of time. Had a car to be picked up and specified that it would need a small vehicle to collect as down a narrow farm lane which they confirmed was fine. After they didn’t show on the first confirmed collection date I rebooked and again no show, call or message, 3rd collection date they sent an 8 car transporter!! 3 weeks later the car is still on the drive.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy, really happy with the customer service, job was fantastic. Well done to your driver Amot for being spider man and climbing through the boot to open the car.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

I would give this company F U instead…

I would give this company F U instead of a 1 star.🥒
I wasted all day waiting for someone to collect my car.
I called to company a few times to get an updates, but nothing.
Wasted day of my precious life.

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Car due to be collected between 08.00…

Car due to be collected between 08.00 and 17.00 . After my three phone calls where I was told the collection was due, no- one answered calls from the dispatch office.
They were a no show, phoned the following day and offered to come the next day ( 2 days late) Disappointing and a waste of my time.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, collection was on time, the driver Damario was very polite, helpful, advised I would be paid by Monday (Friday today) advised what to do next.

October 24, 2025
Unprompted review

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