Red Gorilla Reviews 

141
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and robust nature of the products, finding them well-made and fit for purpose. Many appreciate the quick and prompt delivery, often arriving sooner than expected, alongside highly regarded service with excellent communication and swift responses to issues. However, some customers noted initial delivery delays or poor tracking from couriers. A few other people also felt that certain products had design flaws or durability concerns, with some items cracking or not being robust enough for heavy use.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, durability, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the quick and prompt arrival of their... See more

Quality

Customers had positive experiences with quality, with many reviewers praising products as well-made, strong,... See more

Service

Consumers find service to be positive, with many reviewers highlighting prompt and great service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already owned a blue plastic fork from Red Gorilla that everyone loves using in the yard, I decided to get a red one as well. Initially, the delivery was delayed for a whole week with no attemp... See more

Rated 5 out of 5 stars

It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... See more

Rated 5 out of 5 stars

Excellant customer service! Harriet and Helen were most helpful. Great products, use loads of them. Highly recommend. Thank you so much

Rated 5 out of 5 stars

I ordered a red plastic fork from Red Gorilla, I’ve already got a blue one, but it’s very popular in the yard so we needed another! Unfortunately the original courier didn’t make any attempt to make... See more


Company details

  1. Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Construction Equipment Supplier
  4. Garden Building Supplier
  5. Stable

Written by the company

Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(141)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

unfortunately didnt factor in Easter…

unfortunately didnt factor in Easter Break into the order purchase and delivery, (my fault, still waiting for delivery but Evri not the best in my area. However am reassured that the product is on the way and its quality is a given as long term adoptee

March 26, 2024
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Reply from Red Gorilla

Thank you for taking the time to leave us a review. We are thrilled to hear that you love our products and hopefully, you should have or will soon receive your delivery.

Any problems let us know.

Kind regards
Red Gorilla

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Rated 5 out of 5 stars

Good

Good, quick service.

March 26, 2024
Red Gorilla logo

Reply from Red Gorilla

We’re pleased you are happy with our service and hope to see you again soon. Thanks for your review!

Rated 5 out of 5 stars

I love this product

I love this product! Being a horse owner with health issues I struggle with heavy items but this is brilliant,my second one I have bought,not as much bending down either

January 26, 2024
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Rated 5 out of 5 stars

Excellent product

Excellent product, good quality, easy to use website, fairly priced and swift delivery. First class company.

January 25, 2024
Rated 1 out of 5 stars

BUYER BEWARE SCAM COMPANY

BUYER BEWARE SCAM COMPANY

I ordered a long handled brush and pan set x 10 for many friends. I bought them on a Thursday and there’s me waiting for a dispatch which never came. I’m looking out for couriers as there’s no tracking. The Tuesday that followed the Thursday 5 days later. This disgusting company out of the blue send me a refund and put the item price up a ridiculous amount!!!! 😡😡😡😡
I emailed them back right away to ask what they think they’re playing at etc with no reply to no surprise 😡😡😡😡
They’re clearly a scam fraud selling and acting company!!!!
Do not spend a penny with them!!!!

January 18, 2024
Unprompted review
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