Red Gorilla Reviews 

144
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally quick delivery times, highly robust products, and remarkably helpful service provided by the team. Consumers note that items consistently arrive well-packaged, exactly as described on the website, and offer truly fantastic value for everyday agricultural and yard use. However, some customers also noted issues with frustrating delivery delays and occasional packaging problems that caused items to arrive slightly squashed. A few people additionally mentioned that certain products lacked long-term durability or featured minor design flaws which affected their practical usability for specific tasks around the yard.

What people talk about most

Product

Clients share positive opinions on product, highlighting strong and long-lasting quality. Consumers describe... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and very quick... See more

Quality

Customers consistently note positive experiences with quality, highlighting that many items are well made,... See more

Service

Reviewers highlight positive aspects of service, frequently mentioning prompt and quick delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already owned a blue plastic fork from Red Gorilla that everyone loves using in the yard, I decided to get a red one as well. Initially, the delivery was delayed for a whole week with no attemp... See more

Rated 5 out of 5 stars

It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... See more

Rated 5 out of 5 stars

Excellant customer service! Harriet and Helen were most helpful. Great products, use loads of them. Highly recommend. Thank you so much

Rated 5 out of 5 stars

I ordered a red plastic fork from Red Gorilla, I’ve already got a blue one, but it’s very popular in the yard so we needed another! Unfortunately the original courier didn’t make any attempt to make... See more


Company details

  1. Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Construction Equipment Supplier
  4. Garden Building Supplier
  5. Stable

Written by the company

Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(144)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Delivered on time as promised. We had a small issue with one of the items delivered and it was replaced the following day. Perfect , thank you.

November 24, 2023
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Rated 5 out of 5 stars

Great Service

Too early to review the 38 litre buckets I bought but in my experience the handles on similar buckets break very quickly so I am hopeful these buckets will last longer. The handles certainly look stronger than the ones on buckets I have bought cheaper at builders merchants so here’s hoping.
I can review the service however, 6 buckets ordered Tuesday evening arrived Thursday lunchtime with Evri for a delivery charge of under £3. Great service.

November 1, 2023
Rated 3 out of 5 stars

As good as TrubTrug?

While TrubTrug may now be rebranded as Red Gorilla, I am not convinced that they have the same material composition. They "feel" slightly different - more plasticy and less rubbery. Time will tell if they are as durable.
Having said that, they arrived on time, intact with appropriately minimal packaging.

October 27, 2023
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