Red Paper Plane Reviews 

1,038
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and impressive designs, noting the care and craftsmanship evident in each item. Many people highlight the outstanding customer service and helpful staff, who are described as responsive, understanding, and delightful throughout their interactions. Reviewers frequently mention the swift delivery and excellent packaging, ensuring products arrive quickly and in perfect condition. The overall experience, from initial contact to receiving the final product, is consistently described as exceptional and often exceeds expectations.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, highlighting its high quality, craftsmanship,... See more

Customer service

Customers had positive experiences with customer service, highlighting great communication and support from... See more

Quality

Users describe positive interactions with quality, consistently highlighting the high-quality, creative... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting that items arrived swiftly... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, helpfulness, and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are exploring some new methods of reaching out to our target audience - Red Paper Airplane delivered on the samples!! Thank you so much for letting us put our hands on these things to help us make... See more

Company replied

Rated 5 out of 5 stars

I spoke with my rep Julie Collins on webcam and she answered my questions well. She gave me a code to get a free video mailer sample with free shipping! I ordered one and it arrived. I uploaded a prev... See more

Company replied

Rated 5 out of 5 stars

Greetings, aside from the excellent customer service talents of Theresa, she provided me with a free sample that was excellently packaged and swiftly delivered to me. I, in turn, mailed this wonderful... See more

Company replied

Rated 5 out of 5 stars

I've been working with the team at Red Paper Plane for a few years now, and their video brochures are just incredible. I even had a rush request that I personally thought was impossible, truly a total... See more

Company replied


Company details

  1. #18 of 50 best companies in Prints and Signs Store
  2. #90 of 252 best companies in Business to Business Service

Written by the company

At Red Paper Plane®, we know how important it is to provide a visual and tactile experience when it comes to direct mail materials. Our company has produced thousands of effective direct mail designs over the years and know that your clients will be more responsive to our formats due to the emotional connection that's created with your brand. Red Paper Plane is the only place to create these interactive direct mail marketing materials online. Whether you're launching a new product, creating brand awareness or trying to generate buzz for an upcoming corporate event there is no better way than to send a direct mailer designed by you here at Red Paper Plane.

Red Paper Plane

Written by the company

Premium Interactive Print Solutions
Easy to Download Templates for All Products.
Quick & Easy Pricing
Easy to calculate project pricing on each product page
Low Minimum Order Quantity
Order as few as 10 and up to 100,000+

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,038)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service is beyond excellent

Customer service is beyond excellent. They worked closely with us from start to finish to assure our card came out perfectly. They answered any and all questions in a timely manner and made this process easy for us.

December 6, 2023
Rated 5 out of 5 stars

Another beautiful snow globe card

I have worked with Leslie Harrison each year for many years with my holiday cards. I have done a snow globe card for about 15 years now. They do not disappoint! My clients love them & save them year after year! Thank you to all the friendly staff that helps answer my questions & double checks on my order. This year besides Leslie, Keith & Brian were also a huge help to me & the cards turned out great! Can't wait to hear how much my clients loved this year's moose card!

December 4, 2023
Red Paper Plane logo

Reply from Red Paper Plane

Thanks so much for your kind words Vickie! I've enjoyed working with you over the years and always love how your cards are designed!

Rated 5 out of 5 stars

I ordered samples only

I ordered samples only, they came quickly and were packed well. I can't rate anything else because I had no dealings with customer service.

November 21, 2023
Rated 5 out of 5 stars

Ingenuity, Surprise, Magic!

I appreciate the ingenuity and surprise, really the magical affect in the products that Red Paper Plane offers. No one will ever immediately throw out these promotions, they'll keep them for fun or give them to their kids. What could be more effective, as an advertising product or promotion than something fun and entertaining at the same time? Their scale of production even allows for smaller runs for personal card possibilities. What a perfect, useful tool in an otherwise digital delivery...that said, they have that too!

November 16, 2023
Rated 5 out of 5 stars

Amazing product

Amazing product. Red paper plane takes the cake for imaginative, unique, attention-grabbing, memorable marketing products.

November 1, 2023
Rated 5 out of 5 stars

Samples

I ordered some samples and I have to say these are pretty awesome. Carefully designed, well built, quality materials and impressive creativity.

October 27, 2023

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