Red Rat Clothing Reviews 

3,364
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,059 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online shopping is completely seamless, praising the exceptionally fast delivery services and the wonderful overall quality of the items received. Consumers are also extremely happy with the helpful store staff and the remarkably smooth purchasing process from start to finish. However, some customers also noted frustrating issues such as missing items from their delivered orders, delayed tracking updates, or difficulties when trying to change product sizing. Shoppers occasionally experienced minor inconveniences, like security tags accidentally left attached to purchased hats or entirely unfulfilled promotional items during delivery.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Product

Clients share positive opinions on product quality, praising the excellent style and comfortable fit. Many... See more

Order

Customers consistently note positive experiences with order processes that are easy and straightforward.... See more

Service

Customers had positive experiences with service, describing it as fast, efficient, and hassle-free. Consumers... See more

Quality

People report positive experiences with quality, highlighting great clothing, warm track pants, and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always easy to navigate the site and instore customer service at Manukau is fantastic, had what i was looking for when i didn't know i was looking for it and easy to check out. Really quick delivery... See more

Rated 5 out of 5 stars

The reception st the Manukau store was awesome and had some problems with ordering online but the online chat helped fix the card problem. I am grateful for the service and happy with the items i orde... See more

Rated 5 out of 5 stars

Customer team were great with their service and assisting me with my enquiry. Products arrived in perfect conditon. Stoked with how the items felt and looked on. Happy with the quality of products

Rated 5 out of 5 stars

Customer services is great. Delivery is amazing. May just want to add sticker to package for extra care in handling & delivery, I’ve had two o oh!! moment. 1. Missing item in the box, was like it... See more



Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Streetwear Store
  6. Women's Clothing Store

About Red Rat Clothing

Written by the company


Red Rat Clothing has been in the streetwear game for over two decades and has made a name for itself by offering an elite range of footwear and apparel from some of the world's biggest brands, such as adidas, Puma, New Era, Converse, Dickies & more.

From the beginning, the company has been passionate about providing customers with the best in streetwear, exceptional customer service and innovative payment methods. Over the years, Red Rat Clothing has kept up with changing fashion trends, all while staying true to its commitment to making streetwear accessible to the masses.

With over 20 years experience, 13 stores nationwide and an online storefront with one of the fastest last mile's in NZ retail, Red Rat Clothing has become a leader in the New Zealand streetwear scene supported by it's loyal customer base.

Shop Mens
Shop Womens
Shop Youth & Kids
Shop Footwear
Store Locations

30 Day Returns

Satisfaction Guaranteed

Changed your mind? No worries, if you change your mind for any reason you can return your purchase to your local store or our DC with the original tags and packaging within 30 days for a full refund. No questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,364)

1,017 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have been with redrat ezypay for over 9…

Have been with redrat ezypay for over 9 years now and they are really good even when struggling financially. I now have a addiction to buying vendetta bags for myself and family members and delivery turn over is pretty decent too with delivery in 2 to 3 days . Instore is also super friendly

August 6, 2026
Rated 2 out of 5 stars

Want more g shock watches and Nike…

Want more g shock watches and Nike clothing plus more new era snap back caps 5 50 caps plus more Nike air max and addidas shoes and runners asics be good to have buy if the right pairs are there. More jewelry for men that aren't so small and easily breakable.

August 5, 2026
Rated 5 out of 5 stars

Great Customer experience online and instore!

Always easy to navigate the site and instore customer service at Manukau is fantastic, had what i was looking for when i didn't know i was looking for it and easy to check out. Really quick delivery too, i'm impatient so that suits me perfectly :)

August 10, 2026
Rated 5 out of 5 stars

Simple to order

Finding the productI wanted was simple, ordering the size I wanted was simple, using a discount code at checkout was simple, and my order was ready for pick-up within 60 minutes of me ordering.

August 9, 2026

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