Reed in Partnership Reviews 

662
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful and supportive staff members who expertly guide them through CV writing, training courses, and interview preparation. Many people feel genuinely cared for by their dedicated advisors, noting that this personalized guidance significantly boosts their confidence during job searches. However, some customers also noted that the overall process occasionally felt like an impersonal box-ticking exercise with a noticeable lack of tailored assistance. A few other people also felt that certain scheduling requirements and mandatory appointments were completely inflexible or largely unhelpful for their personal situations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how work advisors and team members offer kind,... See more

Service

Users describe positive interactions with service, highlighting that reviewers received dedicated support for... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff, helpful mock... See more

Location

People report ambiguous experiences with location, noting helpful services at branches like Southend on Sea... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Friendly and supportive team, and my work coach was helpful and clearly did their best to support me. Unfortunately, I didn’t have much luck as there were very few suitable opportunities available i... See more

Company replied

Rated 5 out of 5 stars

Everyone there was always nice e and polite. Connor on reception always remembered my name and always had time for a little chat. Sian my work coach was brilliant, she encouraged me all the way. She... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the support I received through the Restart Scheme. The programme really helped me gain confidence and successfully find employment. I would especially like to recommend my a... See more

Company replied

Rated 5 out of 5 stars

Every meeting with Oksana (Wisbech) is comfortable and friendly. Very informative and helpful. In the last couple of months I've had so much helpful training to help me to get back in employment and g... See more

Company replied


Company details

  1. Business Services

Written by the company

Reed in Partnership’s mission is to positively transform people and their communities. With our help they can achieve their goals and change their lives for the better. We’re proud of the difference we can make. Hundreds of thousands of people across the UK have benefited from our services.


Contact info

4.2

Great

TrustScore 4 out of 5

662 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(662)

228 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very educational and informative

Very educational and informative. Good way to interact with others, especially when you haven’t done so in a while. It’s has helped me calm my anxiety and social fears. Not only that…. They help with cv and interview skills.

January 28, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Helpful

Giving me the confidence to achieve my goals and get back into work. Yashgin is a great help and understands an individuals needs and responsibilities and therefore enabling me to move forward with my job search.

January 28, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

My workplace advisor has been amazing

My workplace advisor has been an absolute pleasure to work with. She’s supportive, knowledgeable, and consistently positive, making even challenging situations feel manageable. Her advice and encouragement had a real impact on my confidence and progress. I’m very grateful for her help and would highly recommend her to anyone looking for guidance and support.

January 27, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Reed has been great for me

The experience I gained improved my English. They helped me take courses to obtain certificates, which I added to my CV. They organized my CV and updated it every time I obtained a certificate, adding it to it. They also helped me apply for some jobs.

June 1, 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your review! We’re so glad to hear you had a positive experience with our services. Your feedback means a lot to us, and we’ll be sure to share it with the team.
If you ever need further support, you can always reach us at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Sophie was amazing!!

Sophie was amazing, sometimes it not about just getting a job it’s looking at the barriers to why you haven’t already got one. I came from a really difficult background of barriers and Sophie helped me get therapy, gave me support, looked over my CV, helped me find jobs around childcare issues,sort out vouchers for interview clothing. Not only that she was also kind and fair and had such a positive attitude and impact on me. I felt like without her, I wouldn’t be where I am now,she gave me the support I needed and actually listened. I would recommend this service to anyone and especially if you got Sophie.

September 25, 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your review! We’re so glad to hear you had a positive experience with our services. Your feedback means a lot to us, and we’ll be sure to share it with the team.
If you ever need further support, you can always reach us at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Great service provided and very helpful…

Great service provided and very helpful in all aspects of building ur chances to get a job and building you as a person and your skills. My advisor Yashgin is very organised, friendly and extremely helpful.

January 27, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your review! We’re so glad to hear you had a positive experience with our services. Your feedback means a lot to us, and we’ll be sure to share it with the team.
If you ever need further support, you can always reach us at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

I really enjoyed my experience with the…

I really enjoyed my experience with the Re:Start programme.
My advisor Sophie was amazing and kept me motivated and on track when I was doing my level 3 within months I had passed and started my new job.
She was friendly and really helped me gain confidence and was there to help when I had soke stuff going on.
I would highly recommend this programme to anyone.

January 27, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

Very helpful when looking for an employment

I received very valuable help on my journey to a new career. I would have been completely helpless without their guidance. From helping with my CV, cover letters, useful courses to mock interviews. The Reed in partnership have been instrumental in my job search. Also the advisors are very kind and always doing their best to help, despite how busy they are.

January 27, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

Excellent help

Excellent help

January 27, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your review! We’re so glad to hear you had a positive experience with our services. Your feedback means a lot to us, and we’ll be sure to share it with the team.
If you ever need further support, you can always reach us at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Friendly staff who go above and beyond…

Friendly staff who go above and beyond for you and grown my confidence so much, thank you.

January 27, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your review! We’re so glad to hear you had a positive experience with our services. Your feedback means a lot to us, and we’ll be sure to share it with the team.
If you ever need further support, you can always reach us at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Excellent guidance, clear communication, practical sessions

Reed in Partnership provides a well-structured and supportive employability service as part of a Government-backed programme. The delivery feels genuinely people-focused — advisers and support staff show real care, professionalism, and consistent follow-through.

The training offer is particularly strong: sessions are practical, clearly explained, and aligned with what jobseekers actually need (CV improvement, interview preparation, job search strategy, confidence-building and workplace readiness). Support is responsive, communication is clear, and participants are guided through the process in an organised way, with realistic, actionable next steps.

Overall, it’s a high-quality service with relevant courses, strong support, and a clear commitment to helping people move closer to employment outcomes.

January 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your review! We’re so glad to hear you had a positive experience with our services. Your feedback means a lot to us, and we’ll be sure to share it with the team.
If you ever need further support, you can always reach us at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

You are Helper or supporter

My adviser is always try to find me better job
And I can took work skills training and improve my English language by doing lessen I have good memory’s from Reed office.

January 23, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your feedback! We’re delighted to hear that you had a positive experience with our services. Your comments will be shared with the team, and they’ll be grateful for your kind words.
If you need any further assistance, you can reach us anytime at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

It’s all been very good actually

It’s all been very good actually. It is quite easy going with no pressure. My adviser Yashgin has been very helpful. The scheme has been better than I thought it would be

January 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your feedback! We’re delighted to hear that you had a positive experience with our services. Your comments will be shared with the team, and they’ll be grateful for your kind words.
If you need any further assistance, you can reach us anytime at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

EA Yashgin perfect advisor

EA Yashgin perfect advisor helped a lot throughout the previous 4 months and helped secure a job

January 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your feedback! We’re delighted to hear that you had a positive experience with our services. Your comments will be shared with the team, and they’ll be grateful for your kind words.
If you need any further assistance, you can reach us anytime at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Great help

Great help, professional, always looking to help amd go the extra mile

January 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your feedback! We’re delighted to hear that you had a positive experience with our services. Your comments will be shared with the team, and they’ll be grateful for your kind words.
If you need any further assistance, you can reach us anytime at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Yashgin is very helpful and kind

Yashgin is very helpful and she is very kind. She is helping me improve my language and get my first job.

January 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your feedback! We’re delighted to hear that you had a positive experience with our services. Your comments will be shared with the team, and they’ll be grateful for your kind words.
If you need any further assistance, you can reach us anytime at quality.improvement@reed.com.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Very friendly and helpful environment.

January 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

As a job seeker Restart team are really…

As a job seeker Restart team are really helpful in finding jobs. I, Thank them all, they handle patiently, listen actively everyone who are really looking forward to work. My Advisor is Martin. He is so helpful and amazing person.
Thank you Restart.

January 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Help with CV review and job search

Adviser Andy Hacking was incredibly helpful in reviewing my current CV and identifying areas for improvement, as well as providing general practical recommendations. Very much needed service provided by 'CPCA -Skills and Employment'.

January 7, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for taking the time to share your feedback! We're delighted to hear that you’re happy with the service you received. Your comments will be passed on to the team, they’ll really appreciate it.
If there’s anything more we can support you with, please don’t hesitate to get in touch at quality.improvement@reed.com.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

From going in I was made to feel very…

From going in I was made to feel very comfortable, my advisor is really supportive and is very helpful. I’ve regained motivation to head back into work and to get back on track.

January 23, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look