Reeds Solicitors Reviews 

155
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the team as exceptionally professional, compassionate, and knowledgeable, providing outstanding support when navigating complicated legal matters. Many reviewers highlight the prompt communication and clear explanations offered by solicitors who consistently fight for the best possible outcomes. However, some people mentioned that dealing with these legal proceedings was naturally a very stressful experience. A few other people also felt that waiting for resolutions during these anxious weeks required immense patience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism, dedication, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional... See more

Service

Clients share profound appreciation for the exceptional service and dedicated support provided during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reed solicitors, I personally worked with clare galo for a while, she was always there when I needed her and she kept me updated at all times! Shes extremely honest, I couldn’t ask for anyone better... See more

Rated 5 out of 5 stars

I was anxious and seeking advice at the pre-charge stage. Reeds were the only firm I could find that were willing engage at this stage under reasonable terms. Others simply declined or attempted to ch... See more

Rated 5 out of 5 stars

From the time of arrest, through the whole process until conclusion. Tom Brymer and Reeds solicitor were superb. Always available for advice and guidance, even the silly questions. Professional a... See more

Rated 5 out of 5 stars

I cannot recommend Reeds enough. Initially Scott handled my case and at a later stage Zoe took over handling it, and both of them were always approachable and professional helping me through such... See more


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer

Information provided by various external sources

Reeds Solicitors are experts in personal law and business law, working in the Oxfordshire & Reading areas. Get in contact today on 0333 240 7373.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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4.7

All reviews

(155)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

(Clare) An excellent person to have on your side

It was very reassuring to have Clare looking after my case. Not only was it obvious Clare knows the job very well and is very good at what she does she provides reassurance in a way that you really do feel like you have someone on your side that genuinely cares. This makes so much difference when everything seems so hard to deal with. I would highly recommend Clare to anyone

February 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Outstanding service received from Clare Galo

Unfortunately I found myself having to deal with a charge of ‘use of a dangerous vehicle’ for driving a Range Rover that was sold to me with illegally tinted windows by Range Rover. Having never so much as stopped by the police before and never having had a point on my licence I found this all very traumatic. I was not happy to take the points and fine as I was worried about the consequences for my insurance, so decided to opt for court. Clare Galo was absolutely amazing, and very empathetic. She gave extremely good, thorough advice, and agreed to take the case on. Amazingly within 48 hrs she had managed to get the case completely dropped and the court appearance next week now not necessary. Superb service and skills, I only wish I had instructed her months ago! Thanks again Clare

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service, highly recommend!

Jenny was fantastic in dealing with my recent fare evasion case. She was very professional from then onset, kept me informed throughout and answered any questions or queries that I had during the process. I would highly recommend Jenny to anyone needing a solicitor. Thank you Jenny for all your help!

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Reeds provided expert advice and…

Reeds provided expert advice and submitted a letter to TfL on our behalf describing mitigating circumstances relating to a prosecution being brought for an alledged first offence of travelling on London Underground without having paid the fare. Reeds followed up the letter, which resulted in TfL withdrawing the prosecution and giving a warning in its place. We are very happy with the service we received.

May 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Legal advise

Clare Galo dealt with my son Lee's driving offence charge, she was such a help to us in everyway, always updated us with was happening. With her help we got through it and in court she underlined my sons case really well. With Clare's efficiency and help we managed to get through this ordeal.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service by Jenny…

Absolutely outstanding service by Jenny Kabała​​​​. She has been in constant contact with us the last year to get our dog back home and i cannot recommend her enough. His finally home where he belongs. If you need help with any dog law matters she is awesome and certainly knows her stuff. Thank you so much

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

We were represented by Reeds…

We were represented by Reeds Northampton branch and Angela Lewis dealt with our case.
She was professional,kind and supportive and definitely put us at ease.
We are over the moon with the outcome and cant thank Angela and her team enough, an absolute credit to Reeds.
We would highly recommend them to anyone.
Thank you one and all.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

TFL fare evasion case

When I found out that TFL may prosecute me and I might receive a criminal conviction for a fare evasion case, I was extremely anxious and worried about what would happen for my personal/professional future.

I contacted Reeds after reading the reviews left by people in similar situations to mine who had instructed Reeds to help them with their cases. I had a virtual appointment with Zoe Heron within the week. Zoe came across extremely knowledgeable and confident in dealing with my case. The potential outcomes of my case were explained, and Zoe took into account all of my personal mitigating circumstances in a professional and non-judgmental manner. Zoe communicated with me throughout the process, and I was very glad to hear that I would receive a warning letter instead of a criminal conviction. Many thanks to Zoe and the Reeds team for their work and helping me navigate a truly anxious and scary time. I highly recommend Reeds for fare evasion cases based on my own experience.

April 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Great legal representation.

We received representation through Reeds for our case recently and the advice and process was very clear and helpful, the fees were set out candidly before we instructed them to our case and everyone we spoke to was extremely helpful. We were provided with Clare Galo to represent us and she was nothing short of amazing, My husband whom she represented suffers from PTSD and she went above and beyond for him, not only in a legal support context but emotionally too, this was a very tough time for us and she helped to take away so much of the stress we were feeling and answered our questions honestly so we always knew what to expect. We highly recommend.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Supportive, experienced & skilled

I contacted reeds following an allegation made against me in 2022. Over the course of the following 18 months, I was supported by my Solicitor Stuart Matthews, my barrister Lucy Tapper and the wider team at reeds as I was charged and a court date was set, before the case was ultimately dropped.

Nothing I can write truly conveys the level of gratitude I feel towards Stuart, Lucy and the team who supported me throughout this ordeal. From the offset, Stuart engaged with all parties on my behalf - providing me with regular updates on any developments. He called for regular check-ins and made clear that he was available any time night or day if I ever needed to chat. He answered every question - however insignificant and provided reassurance at every step in the process.

Stuart handled the difficult balance of acting on my instruction and drawing on his expertise and experience exceptionally well, deftly negotiating conversations so that I was always heard but carefully guided and given the best advice on how to proceed.

Both Stuart and Lucy advocated on my behalf directly with the police and CPS throughout the pre-charge, post-charge and pre-trial periods - conducting extensive prep work to make both required and voluntary representations on my behalf. Preparatory discussions between Stuart, Lucy and I about the case were handled with care and meticulous record keeping ensured that I never needed to repeat myself.

Extensive work during the pre-trial phase to gather character references and draft and submit my proof of evidence ensured that a robust defence was put forward even before the trial begun and I have no doubt that they were instrumental in helping secure the outcome.

While nothing could prepare me for the shock of an allegation and the anxiety of facing legal action, reeds helped me to face the challenge and provided a level of support far exceeding their requirements as my legal representatives

March 17, 2024
Unprompted review
Rated 1 out of 5 stars

Totally unacceptable advice and appear…

Totally unacceptable advice and appear to be in league with the police if you are relying on legal aid. Told to plead guilty but there was little evidence of any wrongdoing. Also charge extortionate rates for things not covered by legal aid.

July 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Neil Brooker was excellent and got me…

Neil Brooker was excellent and got me exactly what we hoped for. He gave great advice and made the situation feel better than it was. I would definitely recommend him. The team in the office was great too, especially Vikki Cottrell. I would say I would use him again but I intend to not be in a position again to need him in the future.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Motoring Offence

Sadly, we found ourselves having to deal with a serious motoring offence. On contacting three potential firms to represent us, it was Scott Primmer of Reeds who readily came back. Following an in-depth telephone conversation and subsequent face to face meeting, we were fully advised not only of the consequences, but also the best approach to take to help mitigate any potential outcome. The result was absolutely the best we could have hoped for under the circumstances. We could not have achieved this without Scott's advice and direction. I really hope we never find ourselves in the same situation again. But if we did, Scott Primmer and Reeds would be my first and only port of call. I couldn't recommend them highly enough. Thanks again for all your help and professionalism

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Fare Evasion Case

Reeds advised me on a fare evasion case. Nathan was excellent and offered sound advice with no judgment. He helped me to draft a response to the initial investigation letter received from the train company, which led to them agreeing to make an arrangement out of court. I’m in no doubt that had I tried to go it alone without his advice and guidance, the outcome would have been very different.

I cannot recommend highly enough.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

This company is the bees knees

This company is the bees knees. They tell you exactly what is going on. They tell you exactly what they are going to do then do it. I'm overwhelmed by their professionalism and expertise.

February 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Nathan assisted me with a fare evasion…

Nathan assisted me with a fare evasion issue which I was incredibly stressed about as this could have detrimental effects on my career. After our first conversation Nathan instantly put me at ease, there was no judgement and only a pragmatic approach as to how we will sort out the situation. He was really responsive and supportive. In addition, as my case seemed more straightforward than initially thought, I was refunded a sum as Reeds were concerned about value for money. This is something that was hugely appreciated. I Would absolutely recommend Reeds, especially Nathan. Thanks again!

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great!

Really quick responses and super customer service - thank you, particularly to Jennifer Kabala!

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Clare

Clare was helpful, friendly, supportive, understanding and professional from start to finish. She explained things clearly to us and gave us her advice and a clear picture of what to expect. Thank you.

February 6, 2024
Unprompted review

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