While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Amost 2 weeks ago, I ordered a phone on Refurbed. However, I immediately cancelled my order as I by mistake had ordered a wrong model. I sent an e mail to both the seller and customer service, a few... See more

Rated 3 out of 5 stars

Last two products were poor. One was useless after half a year, the other had issues immediately. The workers are nice but I'm a student and I don't have the money or the time to consistently buy pr... See more

Rated 5 out of 5 stars

Has not disappointed yet. The first computer I bought still holds after soon 4 years, and the second is even more wonderful than the first. I like my thinkpads large (phyiscally large), and they sen... See more

Rated 5 out of 5 stars

I've used refurb.dk many times now for the Efterskole I work at, the service and the items have always been great. The value for money I get backed up by the warranty and also doing the right thing... See more

Company details

  1. Computer Store
  2. Cell Phone Store
  3. Second Hand Store
  4. Used Computer Store

About Refurb

Written by the company

Gjort en forskel siden 2008
Siden 2008 har Refurb® været modsvaret til den lineære tanke om at producere, bruge og smide væk. I mere end 15 år har genbrug af IT-hardware sparet kloden for over 100 millioner kg CO2.

Varemærket Refurb® er i dag en del af Egiss Group A/S.

Et bedre alternativ
Genbrug er et bedre alternativ til at producere og købe nyt. Det er derfor, at en Refurb®-PC er et bedre alternativ til en ny PC. En omfattende refurbishment-proces er din garanti for et Refurb®-produkt i den højeste kvalitet til en bedre pris. At du ikke er første ejer betyder, at du bidrager positivt til den cirkulære økonomi. Din Refurb®-PC har nemlig et mindre miljømæssigt fodaftryk.

Contact info

3.4

Average

TrustScore 3.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sucks

Amost 2 weeks ago, I ordered a phone on Refurbed. However, I immediately cancelled my order as I by mistake had ordered a wrong model. I sent an e mail to both the seller and customer service, a few minutes after I placed the order. Still, they ignored the cancellation and shipped the phone anyway. I refused the package, DHL confirmed the return, and Refurbed said they would “look into it”.
That was days ago, and I still haven’t received my 2,000 DKK refund, in spite of their promose.Can not recommend at all, its a rip off!

November 24, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Have had the worst experience with this…

Have had the worst experience with this company. My husband bought me iPhone 13 in January 2025. It’s now October 2025 and last month the motherboard went dead on my phone. My husband paid €500 for this phonethat did not work properly from day one. I contacted them several times and they did not help whatsoever. A total sham of a company. Avoid.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered one laptop last week

Ordered one laptop last week, wait one or two days. missed reading one email by myself, the support line is helpful. Finally get the laptop in a nice packed box from GLS pack shop on time. Bought few from refurb back to 5-6 years ago. All good shape. All the best. :)

April 15, 2025
Unprompted review
Rated 3 out of 5 stars

Last two products were poor

Last two products were poor. One was useless after half a year, the other had issues immediately.
The workers are nice but I'm a student and I don't have the money or the time to consistently buy products that immediately fail.

October 25, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Powerful laptop at a bargain price (grade B)

Almost exactly a year ago, I bought a recycled laptop from refurb.eu.
It has since been indispensable, and I use it literally every day. (That's why I'm taking the liberty of setting today's date as the "date of experience".) Because it's a powerful laptop at a bargain price, and because I'm reducing resource waste by buying a used computer, I rate it five stars.
But the purchase was not without problems. And some things don't particularly bother me, but might have made other buyers unhappy. For example, refurb failed to send a "Schuko" power cord that fits our Swedish sockets. (I got the cord, of course, but had to wait several extra days for it.) And this happened even though I had carefully asked if such a cord was included. Another thing was that after a month or so, I accidentally discovered that the screws to the chassis were not tightened. One of them was about to come loose. I have tools at home for torx screws, so it was an easy fix. But it's hard not to think: "they missed these two things that are easy for me to spot, is there anything else they missed?"
The battery was in mint condition, but in two places of the LCD screen, there are permanent gray spots. Maybe to be expected at grade B? If you're willing to buy a used computer, don't expect everything to be tip-top!
The filter functionality of the home page (refurb.eu) is of great help for finding the right computer. The page about system requirements for Windows 11 is also of great value. It helped me find the laptop I wanted. If all Windows-11-compatible computers had been marked as such, that would have been helpful. And if all computers *not* compatible with Windows 11 could have been filtered out, that would have been even better.

February 8, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had a great experience selling unused…

Had a great experience selling unused network equipment to RefurbTechnologies. They quick responded from an inquiry on their own line from and we agreed on a price and delivery method. They are conveniently located in Atlanta,Ga and had convenient hours of operation. Absolutely will be recommending them when I have colleagues that have network equipment to resell.

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

Stay well away

Ok here’s the facts. Emotion as in anger kept down. Bought a phone and within 6 weeks it wouldn’t read any SIM card so fault with phone. Returned to get it fixed. Free returns so all good. Oh NO. They advised me there was a crack on the camera lens 😳 therefore no warranty and they won’t fix it. Wouldn’t even quote me to fix it. I have to pay €50 to get the phone (still broken) sent back to me. Now, make sense of that. Do not go near them

June 6, 2023
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Has not disappointed yet.

Has not disappointed yet.
The first computer I bought still holds after soon 4 years, and the second is even more wonderful than the first. I like my thinkpads large (phyiscally large), and they send me the largest thinkpad I ever saw - also with a fine spec.
Thanks refurb.

December 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look