Regent Holidays Reviews 

695
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the meticulously well-planned itineraries, stunning destinations, and exceptional local guides who provide deeply knowledgeable and friendly service throughout every single journey. Travelers also deeply appreciate the seamless organization, comfortable and well-located accommodations, as well as the responsive support staff who ensure entirely smooth and memorable holidays. Consumers consistently express their eagerness to book future trips with the agency again. However, some people mentioned occasional drawbacks regarding specific hotel accommodations, noting that certain alternative lodgings or initial rooms did not fully meet expectations, standard quality, or original descriptions.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are efficient, knowledgeable,... See more

Holidays

Users describe positive interactions with holidays, highlighting a high level of satisfaction and praising... See more

Service

Customers consistently note positive experiences with service, praising the team for efficiently organizing... See more

Location

Reviewers mention positive feedback about location, emphasizing that hotels were in perfect spots and very... See more

Quality

Clients share positive opinions on quality, consistently highlighting the high standard of accommodations,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We received excellent help in planning our holiday. We were grateful that we were able toffy from Manchester. Lovely spacious room at the hotel and an excellent choice for breakfast. We had a brillian... See more

Rated 5 out of 5 stars

We booked the Havila Fjords trip with Peter and it was the best holiday we had. From the beginning Peter was able to provide with exactly what we wanted- knowledgeable, patient, accommodating- prefect... See more

Rated 5 out of 5 stars

In just six full days we managed to see a lot of Turkmenistan. Guli our guide was brilliant and steered us around Ashgabat and Merv. The programme was expertly arranged by Carl with emphasis on the th... See more

Rated 5 out of 5 stars

Every thing very well planned and hotels first class especially Kviknes. In terms of the schedule we could perhaps have had an extra day in Oslo, but the trip up to Balestrand and then on to Bergen wa... See more

Company replied


Company details

  1. Cultural Tours Provider

Written by the company

Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.

Regent Holidays

Written by the company

Over 45 years experience
Knowledgeable & experienced Travel Specialists
Tailor-made holidays & small group tours
British Travel Awards Winner 2017

Contact info

4.8

Excellent

TrustScore 5 out of 5

695 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(695)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Our first holiday with Regent

Our travel arrangements were complicated with several hotels and journey by plane, train, boat and bus so we were expecting something to go wrong re tickets. We should have had more faith in Regent, everything went so smoothly re their organisation. It was our first time with Regent and will it be our last ........ definately not. Well done the Regent Team!

June 1, 2026
Unprompted review
Regent Holidays logo

Reply from Regent Holidays

Thank you for your fantastic review and for your kind words about our service. It's always rewarding to hear when we've helped create a memorable holiday. We appreciate your recommendation and look forward to helping you again.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Superb all round service

Employees I dealt with are both courteous and knowledgable.
They respond promptly to emails & phone calls. Are very flexible and the holiday I’m going on with them is competitively priced.

June 8, 2026
Unprompted review
Regent Holidays logo

Reply from Regent Holidays

Thank you for sharing your experience with us. We're delighted that everything went smoothly and that you enjoyed your holiday. We'll be sure to pass your lovely comments on to your travel consultant. We hope to welcome you back very soon.

Best wishes,
Gemma – Customer Resolutions

Rated 5 out of 5 stars

Excellent Holiday to Baltics

Excellent holiday to Baltics. Staff at Regent helpful. All hotels clean and comfortable and well located for town centres. All arrangements (5x local guides and 4x taxis) ran like clockwork. Can't find anything negative to say and we'll definitely use Regent again without hesitation.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent trip to Uzbekistan

The itinerary was well planned and well put together to show us different aspects of Uzbekistan, not just the headline cities like Samarkand and Bukhara. We appreciated this longer trip allowing us more time to see the cities. The holiday was well organised before and during our trip. In particular Carl at Regent was very helpful before we went and he gave us sound advice. Our guide Mukhammad was excellent and a good ambassador for his country. He was very knowledgeable and able to adapt the programme to the changeable weather.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Iceland 10 night self drive tour

We have just returned from a 10 day round the island trip in Iceland with an extra night in Reykjavík. From the moment of booking Regent provided us with all the information to plan our holiday and activities. The map and book they provided were invaluable in planning our holiday. All the hotels were of a high standard and be aware that the Center hotel chain also give a 15% discount for guests in the restaurants. All the breakfasts provided were of a high standard with huge selections and generous portions. Airline bookings and car rental hire were included and all the check ins were easy and seamless. I would recommend anyone hiring a car to book their car hire excess insurance before they leave UK. We used Eversure recommended by Martin Lewis and this even included the wind and sand damage cover for a premium of £21 for the 10 days. We cannot recommend Regent enough they really did take all the hard work out organising the holiday and making it such a memorable occasion.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

A memorable visit to Moldova

Thanks to Carl Meadows and his team at Regent Holidays I have recently returned from a most enjoyable
and memorable visit to Moldova
Everything worked out as planned and the overall
experience was up to my best expectations
The Radisson Hotel was superb and I had a beautiful room and looked after by friendly and helpful staff
Transfers and private car excursions were always very comfortable with very professional drivers and guides
Flights with Lufthansa were on time and offered very good on board service
I would strongly recommend this holiday to anyone thinking about it
David Stanton

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience on the Regent…

Fantastic experience on the Regent Sonjefjord Experience tour, tailored to our requirements. Stunning scenery throughout the journey with Oslo and Bergen interesting in their own ways. Highlight was our stay in Balestrand. Travellers just need to be aware that in Oslo and Bergen hotel staff are on strike which means reduced dining options and housekeeping. But did not really detract from our overall experience.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

A well structured holiday

The arrangements were spot on and the guide and driver ensured that we were well looked after. Although we were older than most tourists here, (at 79 and 73) we did not feel out of our depth and thoroughly enjoyed the entire trip - especially the quality of the hotels

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Georgia/Armenia...a view from Switzerland

well, I have to say it was good to have carl M there to organise the trip.Efficient and did what he promised.Selection of hotels were spot on in terms of comfort, the staff and location.And, many thanks for organising the train...it was an important part of the experience as was the epic 400km tour around Yerevan.
very happy Regent are there and , of course, I shall recommend you to friends and fellow travellers .As for me, i hope it won`t be in another 10 years...but I have to do Kazakhstan, Kirghizstan onto Uzbekistan in the next couple of years. Many thanks again, Iain C, Switzerland

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Off the beaten track in Uzbekistan

We have just returned from a wonderful trip to Uzbekistan. As well as the Silk Road cities we explored Nukus and Termes. Very few tourists visit these areas; well worth the adventures there. Regent Holidays set us up with a brilliant tailored itineray with excellent guides in each place. Highly recommended

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fly Drive to the Azores

The superb hotels and the variety of the four islands visited. Regent proved to be a great company to book with and we will certainly use them again for future trips.

May 9, 2026
Unprompted review
Rated 3 out of 5 stars

I couldn't understand the tour guide

I couldn't understand the tour guide. She was very sweet but I didn't understand what she was saying most of the time. She also talked a lot which I found irritating since I couldn't understand her.
We also merged with a Spanish speaking group. They couldn't understand their Spanish guide either. So we had 2 groups on the bus with 2 guides and nobody could understand anybody much.
So it was frustrating
You need to get better guides.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Our trip to Albania

A very helpful response form the staff member that we dealt with combined with a superb itinerary and great information and back up all combined to make it a great experience

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Our guide was fantastic and he gave us a great insight to Islam, the importance of Islam to Uzbekistan, and the history and culture of the country. Overall, it was an amazing experience.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ice Hotel

We visited Sweden at the beginning of march, staying 1 night in the iconic Ice Hotel. Our ice suite was just beautiful. A bucket list treat. This was a 3 night break. Our advisor was Jo. She was fantastic! Nothing was too much trouble. Jo even organised a different flight time upon our return, as we thought it was a little tight. This trip had been a dream of mine for over 20 yrs. Never seeing the Aurora before, we saw it on our first night. We couldn't believe it!! The holiday included a snow mobile excursion and dog sleigh trip, which was totally amazing, it made me cry. Both included delicious meals. We will definitely use Regent again as they were just super organised and everything ran smoothly.

March 6, 2026
Unprompted review

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