Relocate Removals & Storage  Reviews 

203
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, dedicated, and hardworking staff members for handling all personal belongings with exceptional care and attention, ensuring that every single relocation process is completely smooth, highly efficient, and entirely stress-free from beginning to end. Some people also felt that the overall pricing structure was extremely reasonable, transparent, and highly competitive compared to various other moving services currently available on the market. Consumers additionally noted that the office support team was exceptionally friendly and helpful, offering reassuring advice, clear communication, and constant professional assistance throughout the entire booking and moving journey.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the professional and friendly nature of both the... See more

Service

People report positive experiences with service, highlighting a seamless and stress-free moving process from... See more

Price

Users describe satisfaction with the competitive and reasonable prices. Consumers noted that quotes were... See more

Delivery service

Clients share positive opinions on delivery service, noting that teams arrived promptly and loaded vans... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would recommend Relocate Removals in a heartbeat from start to finish it was amazing. We move on 26th June 2026 one of the hottest days, moving two homes to Lincolnshire. The four guys were very... See more

Company replied

Rated 5 out of 5 stars

Relocate moved me last Friday. The company’s comms were excellent, quotes clear and reasonable. The Moving team lead by Ryan did an excellent job, looked after my property well and were fast efficient... See more

Company replied

Rated 5 out of 5 stars

From the moment Guy came round, I felt at ease and knew that we were going to use Relocate Removals. Arranged with Bill and provisionally booked, as I was waiting on solicitors, but that wasn’t... See more

Company replied

Rated 5 out of 5 stars

Very friendly team from office, accessor (Guy) and removals. Excellent service. Guy was friendly, professional funny and reassuring. Went out his way to help with a difficult situation and got the be... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company

Written by the company

Moving house can be one of the most stressful times in your life, but here at Relocate Removals with our experience and knowledge, we’ll make sure your moving day will be one of excitement about your new beginning and not full of worry. Our family run business has been running for many years, our Director Bill has been working in the removals industry for over 40 years, so we guarantee we know a thing or two about relocating people and their belongings.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

203 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(203)

51 reviews in the last 12 months

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Rated 4 out of 5 stars

Recently used Relocate for my change of…

Recently used Relocate for my change of address. They arrived on time, were organised, attentive & friendly.
The whole process as smooth & efficient as I’d expected. A descent job.

March 5, 2024
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means a lot. Relocate Removals & Storage Ltd

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Rated 5 out of 5 stars

Excellent Reliable Service

Excellent, efficient, friendly and professional service from assessment and quotation through to the actual moving day experience. Highly recommended.

March 6, 2024
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Reply from Relocate Removals & Storage

Thanks for taking the time to to leave a review for us, it means a lot. Relocate Removals & Storage Ltd.

Rated 5 out of 5 stars

Wouldn’t use anyone else

Great service from all involved from bill to girls in office boys on day was amazing and went above and beyond to make sure move was done carefully and professionally. Quote process was quick and efficient and price was better than reasonable! Always come back to relocate for these reasons

February 21, 2024
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means a lot. Relocate Removals & Storage Ltd.

Rated 5 out of 5 stars

Great move with Relocate Removals

The team that moved us made our move the least stressful move we’ve ever done, the lads were all respectful and polite and treated our belongings with great care, everything went so smoothly on the day, everything that was taken apart was put back together in our new home perfectly, from start to finish a smooth move,

March 1, 2024
Unprompted review
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means alot. Relocate Removals & Storage .

Rated 5 out of 5 stars

Personal, friendly, professional

We came across Relocate when our old neighbours moved in, when they knocked on our door to ask politely if they could park their lorries in the public parking spaces front of our house temporarily. At the time we were also in the process of selling and buying, so we took down their details due to their courteous first impression. When we were ready to move, their surveyor (sorry, forgot his name!) came to our house assess our processions in person to give us an accurate tailored quote. We have had quotes from other removal companies through filling out endless forms or recording video messages. But we really appreciated Relocate's personal approach. It was also helpful for us to meet the company in person. On the removal days (day before for pre-loading and day of the move for the remaining), Relocate arrived punctually. They were friendly, yet professional and extremely efficient. They handled our furniture with care. They also provided us with good quality boxes without extra charge. We highly recommend them.

October 10, 2023
Unprompted review
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means a lot, Relocate Removals & Storage.

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Rated 5 out of 5 stars

Perfect day

A very easy, pleasant, professional service from beginning to end. The quote visit to the move was seamless and the men were absolutely a delight to work with. They could not do enough. From the moment the movers arrived, I felt confident and relaxed in their abilities.

February 14, 2024
Unprompted review
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means a lot, Relocate Removals & Storage.

Rated 5 out of 5 stars

A Big Thank You

From the time we enquired Tracey and Kim helped make the process feel relaxed and will reply to any questions very quickly. We felt Relocate Removals and Storage will look at your needs and accommodate to suit. On the Removal day we had David and his team arrived on time, care of our property on both sides, asked questions and made sure they thought about everything to make the move go smoothly. Once everything was off the van they also made sure we checked as well. No damage occurred and furniture they took down like beds or chair legs were all put back and everything were placed in the correct place.

A brilliant experience and we will not have any issues recommending to others.

February 2, 2024
Unprompted review
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means a lot, Relocate Removals & Storage.

Rated 5 out of 5 stars

These removal men were so good

These removal men were so good
Respectful of our possessions friendly and so helpful
I would give them 11/10 they were so so good
Definitely recommend them
Worth every penny

February 1, 2024
Unprompted review
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means a lot, Relocate Removals & Storage.

Rated 5 out of 5 stars

Brilliant Service

Had a great experience from booking, payment, removal day, boxes if need, hanging rails for clothing, knew every step and very organised. Thank you for all your support throughout our move definitely highly recommended.

February 2, 2024
Unprompted review
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Reply from Relocate Removals & Storage

Thanks for taking the time to leave a review for us, it means a lot, Relocate Removals & Storage.

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Rated 5 out of 5 stars

A 5 star service throughout our move

A 5 star service throughout our move. Bill the boss was friendly, very accommodating and helpful before our move. The quote was very reasonable and we went with the full packaging service. The guys came to pack up our stuff were friendly and professional. On the day of our move the guys all went above and beyond both dismantling and removing our belongings and then after a few hours sitting outside our new home waiting for keys, they quickly and efficiently put our belongings into the rooms we wanted. We would 100% recommend Relocate Removals, a great team!

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Service above and beyond, very friendly movers

It was a pleasure to work with Relocate Removals company. They made my move as stress free as possible. Kevin, Ben and Martin were fast, efficient, very careful with my belongings and patient. They helped to catch my escaped cat and saved a little bird who fell out from its nest. They even assembled back my bed and offered to hang my clothes in the wardrobe. Absolute gentlemen! Besides, the receptionist Tracey was very accommodating with the time as my exchange date and completion were a day apart. All in all, I would highly recommend the company. Huge thanks!

June 1, 2023
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Rated 5 out of 5 stars

What a great company

What a great company, they made the move stress free, they were so helpful and happy that nothing was too much trouble for them, if I move again I will use this company for sure, I would highly recommend them

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Don’t discount these guys

Our experience with Relocate Removals was excellent from the start. The guy who called to quote was very knowledgable and helpful. He gave us a lot of confidence in the company. We had a move from North London to Hertfordshire that became complicated when our sale and purchase couldn’t be coordinated on the same day although that wasn’t confirmed until the last minute. Bill was very good about making contingency plans, but they weren’t necessary in the end. It was the same team that moved us out of our house in November and into our new property in December. They were excellent as were the ladies in the office - polite and friendly. We definitely recommend using them to pack the kitchen - well worth it.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

STEER CLEAR

Moving my elderly mother as she was in need of more care. No compassion from this company whatsoever. Once they have your money all politeness goes out of the window. They will find a way to add extra charges. Items were scratched, damaged and broken which were pointed out and pictures taken by the company and noted to that effect. Not a word of acknowledgement since then. Complete con artists. Steer clear.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Removed the Stress

Moving is a stressful time and Relocate removed thats stress. They came the day before and packed up most of the house into boxes with designations on the boxes from where it had been packed . They came the next day and disassembled beds and wardrobes etc and loaded up with great efficiency and then drove over to the new house and waited until I had the key. They then preceded to reassamble beds etc and move the boxes into the rooms and garage as advised to them, This was done very quickly depsite the number of boxes. I can honestly say that they did a very professional and efficient job and say that the money I paid was totally worth it.

July 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Great move

Great move, streamlined process, no damage to any of the property, everything was wrapped and cared for and the guys on the move were superb, couldn’t ask for any better!

Would recommend 1000 times over!

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

After a very traumatic exchange and…

After a very traumatic exchange and completion the only sane part was dealing with Bill at Relocate Removals & Storage he went out of his way to make sure I moved and with the least stress. Great crew, clean, polite and hard working. I thank you for getting me to my new home safe and sound, great job 👏

May 21, 2022
Unprompted review

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