REMUS UOMO Reviews 

Clothes are decent but terrible customer service. Have been waiting for weeks to return an item with next to no response from their customer service.

Brilliant customer service. I recently bought a backpack where the zip unfortunately broke upon first use. Refund and replacement was seamless and faultless by Remus Uomo. Thank you

Really good formal clothes for younger and slim men.. their winter jackets are the best.. their shirts could be better if they were made with elastin

On Friday 8th March I purchased a few birthday gifts for my husband paid for express delivery. Remus promptly took the money out my bank account then took a week to deliver my goods only because I complained and chased them . At this point I have missed my husbands birthday. I called Customer service spoke to a very pleasant lady, who said she would call me back. She did not call back but did email me . She despatched my goods and I have just received them . I asked her to credit the express delivery charge and look to offer me a goodwill based on the bad service . I am being credited the deliver charge but NO GOODWILL . I will not buy from them again based on the experience I have had ...a simple small gesture would have been enough to appease me ....how they have misread their customers satisfaction..

Having purchased over the past few years gift vouchers at Christmas at our Belfast Remus store we believe they have worked a treat and planned our return .We returned this year to our our store in Belfast to repeat the process only to be told after our purchase that Remus no longer supplied gift vouchers and that a receipt in one of their fancy non imbossed envelopes would have to suffice.If Remus really can’t be bothered in taking any effort to supply a basic gift voucher at this time of year then neither can I ...will not return if you can’t get the basics right..