Date of Engineers visit change was a bit of a pain, nevertheless, when that was sorted, a slick and quick visit to repair double oven was carried out. Engineer very pleasant and well done, will use ag... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Repaircare.co.uk
Written by the company
For more information visit the website now at www.repaircare.co.uk.
Call on telephone 0844 557 3701 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)
Contact info
United Kingdom
- www.repaircare.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and expert repair
Telephone staff friendly and professional, inspection appointment booked for 2 days time, engineer polite and efficient , parts ordered and repair completed within 3 days .
I was dreading getting my washing…
I was dreading getting my washing machine fixed but the whole process with repaircare was fantastic - I had a fixed-price quote in a few minutes with no need for an engineer visit and everything was sorted out in a week, including ordering a new motor
Rangemaster cooker repair, quick and efficient
Quick efficient service all round from booking to repair completion. Was offered earlier appointment and engineer was polite and efficient, very knowledgeable. Had the parts and fixed the appliance quickly. Would definitely use again, hopefully won’t need to for a while!
Oven repair
Chris was on time. Had already pre ordered part he thought might be the problem so had it on the van.
Friendly, polite, quick and no mess.
Perfect visit.
Prompt repair, 1st class engineer ....
Prompt repair of my Capel wine cooler at an affordable price.
The engineer (Steve Lombardo) was excellent in all respects - On time, polite, efficient & knowledgeable.
When need arises I will go straight for RepairCare every time
Oven repair
I was booked in for a oven repair over a week in advance,being told will be between 8am/8pm so waited in all day gets to 14.30. Not heard anything so rang the number on job sheet first to be told the engineer couldn't get hold of me. Which was not true they mixed me up with another customer. Then someone rang me back to apologise apparently my job was not booked in with the engineer.so was booked in the next day I had to say after 1pm due to having appointments myself the engineer rang in the morning and he came afternoon. Job got done which was good and was not his fault.

Reply from Repaircare.co.uk
The engineer was extremely professional…
The engineer was extremely professional and polite and would definitely use this service again.
Great comms and persistent to get to root of issue
Although it took four callouts after initial diagnosis/repair didn't fix the root cause. The team kept on top.of the issue, arranged engineers timeously, provided good updates and great communication.
Very Satisfied
Very good communications throughout and a local and experienced engineer who turned up when he said he would and who explained what the problem was and how it would be fixed. The job was also completed quickly and efficiently,
The engineer was helpful polite and…
The engineer was helpful polite and very knowledgeable he arrived on time and left no mess thankyou
EVERYTHING!!
EVERYTHING!!! From start, talking on the phone and booking the appointment, to FINISH, my top oven cooker knob working properly!! I am forever grateful for a GREAT SERVICE! THANK YOU!
Repair hasn't happened but they're keeping my money
I booked a repair for my LV fridge several weeks ago, advising the company that there was an issue with the fan and it likely required a new one. I paid £125 - a fee that was designed to cover the repair in full - and an engineer duly attended and confirmed that a new fan was needed.
Since then, Repaircare have not been able to source the part, yet they have retained my £125 and are refusing a refund, even though my fridge is no closer to being fixed. I have in effect, paid £125, to be told what I already know.

Reply from Repaircare.co.uk
The person who came to repair the…
The person who came to repair the appliance was very good & professional but I don’t like paying up front. Major flaw with the company
Fridge freezer fan noise
Described the problem on the phone. My description ensured the part likely to be needed was available. Work was carried out very efficiently. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







